I feel like we went to the wrong place after hearing how good this is supposed to be.
We showed up on Sunday a little after 2. It was so crowded that we had to wait about ten minutes to be seated, and we figured this was a good sign that the food was good. As others have said, it is very noisy, and the rooms are very full. The chairs, in particular, make an awful sound when they scrape across the floor. This would not have been a problem if the rest of the experience had not been so unfortunate. As such, it just added to the unpleasantness.
We were seated, got our menus, and were asked our drinks almost immediately. Obviously, the chicken fried steak is what they are known for, but the menu is full of a bit of everything. We were asked if we were ready to order before we had a chance to really look over it at all; I guess they expect everyone to order the CFS, and while most everyone in the restaurant did order the CFS, we wanted to try a few of the other items.
Then... we spent 10-15 minutes just waiting for our waitress to come back to take our food order. And you really cannot concentrate on anything other than the noise level when you have nothing to do but wait.
One of us ordered the CFS, one of us ordered the porkchops, and one of us ordered the quail kabobs. And then we waited... and waited for well over an hour. And again, a wait would not be an issue if 1) the food is worth it and 2) we didn't see other people getting their orders 10-20 minutes after being seated. Those that get their food quickly are those that order only CFS, so make sure your entire party wants one, or be prepared for an hour-long wait. It seems they prioritize the CFS over anything else on the menu, so I don't know why there even is anything else on the menu.
When we did finally get our food, it was evident what had been sitting out, and what had been the holdup on our order. In order of hottest to coldest: quail (hot), porkchops (warm), CFS (tepid). Also, our sides came first, then two of our meals, and then (about ten minutes later) the last plate. The sides were all room-temp. And the bowls the sides come in are so small you cannot even properly eat them.
The food itself lacks seasoning, or any kind of real flavor at all. I don't think any of our meals were salted. The beans taste like they came straight from a can. The gravy has no taste. The pork chops were so tough they had the consistency of leather. The quail is decent, but a little on the dry side. The CFS is just amazingly bland. Unless you enjoy your food tasting of nothing but grease, you might find your meal lacking. The quail also comes wrapped in bacon, and while none of us have any dietary restrictions, there was no description at all on the menu.
We were ignored by the staff for the majority of our stay. I felt like we were written off as a lost cause after the long wait and having to ask multiple staff for refills, as it seems like our waitress paid more attention to larger parties that quickly got their food as opposed to us (we still left a 20% tip anyway). It was a bit satisfying to imagine Gordon Ramsey's rage at trying this food, but seeing as this place attracts plenty of customers, it is unlikely he will be called in to save the business anytime soon.
So, while we have definitely been here twice (the first and last time), plenty of other people seem to enjoy it. This place was just a real miss for us, and I do really wonder how this was voted the best CFS in Texas. read more