I had an appointment scheduled at The Lash Lounge today. I'm new to the area, and when my GPS said…read moreI'd arrived, I walked into the wrong salon--Brow Threading Beauty Salon, which is located nearby(maybe two doors down!!!) The woman there greeted me and immediately began working on my brows. About 12 minutes into the appointment, I received a call from The Lash Lounge and realized I was at the wrong place. I answered and explained the honest mix-up. I even offered to reschedule and apply the $34 fee to a future appointment. I was polite and very apologetic, fully aware that their brow tech was left waiting. Unfortunately, I was met with zero empathy and told I'd be charged the full amount, no exceptions. Brow Threading told me this kind of confusion has happened before. If that's the case, maybe a little flexibility would go a long way--especially for new clients. Bottom line: mistakes happen. But how a business handles them says everything. The Lash Lounge chose to charge me for a service I didn't receive instead of offering any kind of understanding. I won't be going back. If you're in the area, I highly recommend Brow Threading Beauty Salon instead--16+ years of experience and truly kind service.

Love love love the fact that I can walk in looking rough and walk out beautiful. Liz is AWESOME and…read morethe ladies up front are always open to answer questions about the billing, appointments and product on display. So happy I got the membership, cause every 2 weeks I feel fresh and beautiful. My hubby was attracted to my eyes - the lashes help in that area too!

I love Rose and the way she does my lashes! She has been doing my lashes for the last 10 years or…read moremore. I don't trust a lot of people but she cares what they look like and the health of my lashes!

10 out of 10 Rose is the consummate professional & experienced technician. The precision & quality…read moreproducts makes her a stand out in Lash Industry. Love her & her work

"I've been getting lash extensions since 2016 and have been to several different techs, but Quynh…read moreat Lady Lash is by far the BEST! She's been my lash tech for over three years now, and I wouldn't trust anyone else. From the very first appointment, I could tell she was on another level--her attention to detail, precision, and professionalism are unmatched. She truly cares about her clients and their lashes, and it shows in her meticulous work. If you're looking for flawless, long-lasting lash extensions, Lady Lash is the only place to go!

I went here for a lash lift and tint and she was meticulous and they turned out perfect! I've done…read moreit multiple places and this was the best by far!

I have gone to Jessica to have my eyelashes done for almost 2 years. I always get compliments on my…read morelashes but most importantly, they look natural. I also get my brows tinted and waxed. It is something I look forward to because Jessica is so personable and the studio is very relaxing and comfortable.

I have experienced two appointments thus far. I can say that the first appointment included the…read moreremoval of old lashes and the placement of new ones. I now know the distinct difference of lash quality vs mediocrity. This is not to bash anyone else but the point is there is a distinct difference. Lash and Soul brought my lashes to life and the experience soothes my soul. There is no better way to explain it. I plan to continue being a customer of Lash and Soul. The atmosphere is private, serene, clean, relaxing and has good energy. The service is phenomenal. My lashes are thriving and popping with perfectly applied perfection in every lash.

D'osha was professional and friendly…read more I did have a few issues though, my appointment time was changed. She did give me advanced notice but I have never had someone change an appointment on me. I was leaving for a 2 week long hike, which means I could not exfoliate. Usually, I would have no problem with a change of appointment but anything that worked for me was unavailable. The waxing was pretty gentle and she did a great job of getting all the hair. My little strip looked horrible though. It was uneven and I am not happy with how it looked. I purchased a groupon so I suppose you get what you pay for. It seems she is just starting out so I just wanted to leave my experience so a bit of improvement may fellow.

D'Osha had a great personality. It was my first time getting waxed and she talked me through the…read moreprocess to ease my nerves. I would highly recommend her services to others.

She charged me $45 to thread my eyebrows. I didn't ask for the price when I called which is my…read morefault. But $45? I feel ripped off. That's double what I used to pay in San Francisco.

Preet does amazing work! Gorgeous studio, quick service and beautiful results. My eyebrows have…read morenever looked better!

Good quality service. My Brow tech educated me on brows and…read moregrowth which I appreciated. The Shop was clean and well Maintained .

Renuka is THE BEST!! I've been seeing her for the last 15 yrs & she never disappoints!!read more

I highly recommend anyone who wants QUALITY lashes , her craft is 10/10 service is super quick, and…read moreJackie overall knows everything BEAUTY!

I found Jackie almost two years ago after going through several lash studios. Coming from…read moreCalifornia it wasn't easy. Jackie was recommended by a customer I happen to meet at a nail salon and based on the reviews she had clients following her wherever she moved and thanks to the reviews I found her. She's a KEEPER. LOVE my lashes and great customer rapport.

Absolute worst experience I've ever had in my life with a nail salon. 0/10 do not recommend. I left…read morein tears and with a dent in my wallet. I don't think everyone here is terrible or incompetent but the lady they put me with today definitely was. The lady doing my pedi completely ruined my toe nails, she kept digging and cutting into the nail bed despite me asking her to stop and telling her it hurt. One lady had to come by and stop her and show her how to cut nails, care for the cuticle, and file. Another had to come by and show her how to put on nail polish. She had me raise my feet and removed the towel from underneath my feet. She then proceeded to disappear for several minutes as I held my feet up, not wanting to lower them onto the exposed foot rest. When she finally reappeared I tried calling out to her several times and she completely ignored me. I just sat there holding my feet up. At the end, they really would have let me leave with jacked up nails had I not said something when the owner finally appeared. I know people noticed, several came by and made comments. They tried to intervene and show the lady what to do. The lady working on my nails kept looking at my feet and laughing. Then she would look at me and say "oh I'm just teasing her" The owner offered to fix my nails and apologized, she tried to fix them but how do you fix the fact that the lady dug way into the nail bed. The owner had to completely remove all of the nail polish and start over from cuticle removal, filing, bluffing, and then the nail polish. I called ahead to make sure there was availability, I got there at 8 and sat for 45 minutes before someone came to me. Every five minutes the lady would come and tell me just five minutes more. It is now 11pm and I'm still sitting here. You might read through this and ask why I didn't say anything in the first place, my big toe that she messed up was the first toe she worked on. And I tried several times to tell her that she was hurting me. A lady was simultaneously working on my hands and I looked away for just a few moments to answer a question from the lady who was doing my hands. By the time I looked back to my toes, damage was done. My 6 year old daughter could have done a better job. Never ever returning to this place.

NANCY was the absolute best and my nails are the bomb!!!! She did an amazing new set & I got what I…read morewanted... Not to mention the shop has ALL u want to drink & offers something for everyone including wine! I would ONLY go back here a 1,000 times again. (Not to mention walk-ins welcome & get in right away)