I had an appointment scheduled at The Lash Lounge today. I'm new to the area, and when my GPS said…read moreI'd arrived, I walked into the wrong salon--Brow Threading Beauty Salon, which is located nearby(maybe two doors down!!!) The woman there greeted me and immediately began working on my brows. About 12 minutes into the appointment, I received a call from The Lash Lounge and realized I was at the wrong place. I answered and explained the honest mix-up. I even offered to reschedule and apply the $34 fee to a future appointment. I was polite and very apologetic, fully aware that their brow tech was left waiting. Unfortunately, I was met with zero empathy and told I'd be charged the full amount, no exceptions. Brow Threading told me this kind of confusion has happened before. If that's the case, maybe a little flexibility would go a long way--especially for new clients. Bottom line: mistakes happen. But how a business handles them says everything. The Lash Lounge chose to charge me for a service I didn't receive instead of offering any kind of understanding. I won't be going back. If you're in the area, I highly recommend Brow Threading Beauty Salon instead--16+ years of experience and truly kind service.

Love love love the fact that I can walk in looking rough and walk out beautiful. Liz is AWESOME and…read morethe ladies up front are always open to answer questions about the billing, appointments and product on display. So happy I got the membership, cause every 2 weeks I feel fresh and beautiful. My hubby was attracted to my eyes - the lashes help in that area too!

I highly recommend anyone who wants QUALITY lashes , her craft is 10/10 service is super quick, and…read moreJackie overall knows everything BEAUTY!

I found Jackie almost two years ago after going through several lash studios. Coming from…read moreCalifornia it wasn't easy. Jackie was recommended by a customer I happen to meet at a nail salon and based on the reviews she had clients following her wherever she moved and thanks to the reviews I found her. She's a KEEPER. LOVE my lashes and great customer rapport.

Absolute worst experience I've ever had in my life with a nail salon. 0/10 do not recommend. I left…read morein tears and with a dent in my wallet. I don't think everyone here is terrible or incompetent but the lady they put me with today definitely was. The lady doing my pedi completely ruined my toe nails, she kept digging and cutting into the nail bed despite me asking her to stop and telling her it hurt. One lady had to come by and stop her and show her how to cut nails, care for the cuticle, and file. Another had to come by and show her how to put on nail polish. She had me raise my feet and removed the towel from underneath my feet. She then proceeded to disappear for several minutes as I held my feet up, not wanting to lower them onto the exposed foot rest. When she finally reappeared I tried calling out to her several times and she completely ignored me. I just sat there holding my feet up. At the end, they really would have let me leave with jacked up nails had I not said something when the owner finally appeared. I know people noticed, several came by and made comments. They tried to intervene and show the lady what to do. The lady working on my nails kept looking at my feet and laughing. Then she would look at me and say "oh I'm just teasing her" The owner offered to fix my nails and apologized, she tried to fix them but how do you fix the fact that the lady dug way into the nail bed. The owner had to completely remove all of the nail polish and start over from cuticle removal, filing, bluffing, and then the nail polish. I called ahead to make sure there was availability, I got there at 8 and sat for 45 minutes before someone came to me. Every five minutes the lady would come and tell me just five minutes more. It is now 11pm and I'm still sitting here. You might read through this and ask why I didn't say anything in the first place, my big toe that she messed up was the first toe she worked on. And I tried several times to tell her that she was hurting me. A lady was simultaneously working on my hands and I looked away for just a few moments to answer a question from the lady who was doing my hands. By the time I looked back to my toes, damage was done. My 6 year old daughter could have done a better job. Never ever returning to this place.

NANCY was the absolute best and my nails are the bomb!!!! She did an amazing new set & I got what I…read morewanted... Not to mention the shop has ALL u want to drink & offers something for everyone including wine! I would ONLY go back here a 1,000 times again. (Not to mention walk-ins welcome & get in right away)

She charged me $45 to thread my eyebrows. I didn't ask for the price when I called which is my…read morefault. But $45? I feel ripped off. That's double what I used to pay in San Francisco.

Preet does amazing work! Gorgeous studio, quick service and beautiful results. My eyebrows have…read morenever looked better!

Second visit: Cozy Beauty Bar is located on the second level of Willow Bend. Greeted warmly both…read moretimes as I was escorted to an area for services. The space is nicely appointed with relaxing music in the background. Brow wax service: The service has a 45 mins time slot so you might wonder if it takes that long. Actually no, but I like that they take their time to tame these brows (mine are thick). I also like that you lie down instead of sitting up like other some other locations. Maybe it is because I am able to relax for a few moments. Pricing is reasonable and they offer other services, including brow tinting, lamination, lash services and facials.

This was my 2nd time ever getting lashes done but my first time at this location and I loved it! I…read moreshowed the lash tech my lash goal and boy did she put out. They came out better than the picture I showed her. I can't remember her name but she was amazing. She was super nice and we had a great conversation the whole time. My eyes didn't hurt or burn at all like the last place I went to. Also who ever is in charge of being the DJ did an awesome job with the playlist. The atmosphere was very clean and just so relaxing and welcoming. I know this location just opened up a few months ago but I already know this is a top notch establishment. Will definitely recommend to my girlfriends!!

D'osha was professional and friendly…read more I did have a few issues though, my appointment time was changed. She did give me advanced notice but I have never had someone change an appointment on me. I was leaving for a 2 week long hike, which means I could not exfoliate. Usually, I would have no problem with a change of appointment but anything that worked for me was unavailable. The waxing was pretty gentle and she did a great job of getting all the hair. My little strip looked horrible though. It was uneven and I am not happy with how it looked. I purchased a groupon so I suppose you get what you pay for. It seems she is just starting out so I just wanted to leave my experience so a bit of improvement may fellow.

D'Osha had a great personality. It was my first time getting waxed and she talked me through the…read moreprocess to ease my nerves. I would highly recommend her services to others.

Good quality service. My Brow tech educated me on brows and…read moregrowth which I appreciated. The Shop was clean and well Maintained .

Renuka is THE BEST!! I've been seeing her for the last 15 yrs & she never disappoints!!read more

Leanne is HORRIBLE!! Rude as hell and does not take criticism or feedback well. She will cancel ur…read moreappt without notice and get indignant with you if you don't suck up to her. Just horrible!! Don't use her services!

I have been wanting lash extensions and after searching the web, I chose LeAnne of Barbie Lashes…read moreafter reading all the great reviews. I just had them done today and am over the top thrilled as she did a great job and I am one happy girl. Thanks LeAnne! Shonda