Jon is so helpful, knowledgeable, warm and kind. My SUV…read morewater pump suddenly went out, and it had some other issues going on unbeknownst to me. I didn't know who to take it to, and I don't know much if at all about cars. I had it towed while out of town directly to Jon, and he had it fixed and ready to go in no time. Jon is the best!!! Thx Jon and Diablo Auto Specialists for getting my vehicle back running smooth again and for being unicorns in the industry; having integrity, being ethical and not cheating people out of their money! God bless all of you!

I'd been going to Diablo Auto Specialists the past couple years and had really good experiences…read morewhen Jon was running things. We had 4 cars we took there and always had confidence in the work. Jon's gone and I'm stunned with the change in service now. They don't offer an online list out of items inspected including pictures showing what they've found, and recommendations for work needing to be done. They don't text you with an estimate. They don't call if you need something replaced; you find out only after you show up. The customer service is gone. But it's worse than that. But what really shocked me up was opening up the hood of my car to add some washer fluid only to notice the air filter housing was still unclipped, which seemed negligent. But opening the housing I discovered the air filter was missing entirely! They serviced my car 5000 miles ago and my car didn't have an air filter put in. I was just planning on taking it in for service but it won't be with them now. I'm livid! I'm done with Diablo Auto Specialists, or Autoworx or whatever name change is going on there. I would never go back and would highly discourage anyone else from going there.

Should've written a review for these guys a long time ago…read more Rarely...RARELY in life will you EVER find an auto mechanic who will actively SAVE you money. These guys have actually saved me money. It bares mentioning that you'll just never see these words put together in these sequences in life, hardly ever. At least I've never seen the sequence of words 'an auto mechanic who will save you money' before. The place down the street wanted to do my radiator on my old used Lexus for $600! Lafayette auto repair put it in for like $225 or close to that (I know it was no more than $250.. I remember it was close to one third what these other guys wanted). For valve adjustment this guy down in Dublin where I live now just quoted $800. Mike at Lafayette autobody quoted me around $350. If you want a latte and a massage while you wait, this is not the place for you. These guys work for a living so that's what you'll get. But, if you want honesty & integrity, then this is the place you want to take your car.

I visited this shop last year to replace a part on my 2017 Subaru and requested an alignment, for…read morewhich I was charged $100. At the time, I was traveling to LA and didn't have the opportunity to return and follow up on some unresolved issues. Unfortunately, those problems resurfaced this year, likely due to the incomplete work from that visit. I decided to give the shop another chance a few weeks ago, but in hindsight, I was mistaken to be swayed by the low prices. I requested a diagnostic, but instead of a thorough evaluation, I was referred to the dealership. The dealership conducted their own diagnostics--adding to my expenses--and ultimately repaired the issue, which the shop had initially suggested replacing entirely, without exploring alternative solutions. While this shop may appear cost-effective, I've learned that cheaper isn't always better. Sometimes, the lower upfront cost ends up being more expensive in the long run. Never going Back Again.

I am not exaggerating when I say this place is awesome, and Gary is a VW angel. My 2010 vw beetle…read moreconvertible is my baby. I love her, and we've been on so many roadtrips and beach adventures together. So, I was bummed when she broke down...she just died on the side of the 80 near the Bay Bridge. That was November, 2023. I took her to Royal Motors in San Francisco, which is a VW dealer, and has been my go to since I got the car. Well, that was a big fix for $800, and I thought we were good. Until she died again a week later. She went back in the shop, and was in there for a month. Fixed it. Then bam, a week later, back in the shop. This went on for over a year, with the car going in and out of the shop for various things wrong with it. This was very inconvenient, frustrating and costly for a teacher like me. The last time I took it to Royal, November 2024, they told me they could not figure out what was wrong with it. They said the repairs would be $2000 to $4000, and would be more than the value of the car. Essentially, they told me to come get my car, and just send it to the junkyard for parts. I was heartbroken. This car only has 72,000 miles on it, and is in great shape cosmetically. There was no way I was giving up on her. Enter LaVere's! I did a search for "VW mechanics" in the Bay Area, and Gary's shop came up. I had the car towed there, and had him run some tests. I was honestly expecting to hear bad news. But, instead, I got a call from Gary with the report that he had not only fixed it, but it was only $300! I could not believe it, and was even a bit skeptical. But sure enough, on New Year's Eve, we took the BART to Concord, where Gary himself picked us up. He drove us to his shop, which is a really neat, old school space, with lots of cool vintage VW's everywhere. Hallelujah! I was reunited with my bug, and ended what was a tough year on a high note. He explained that they saw that one of the main manifolds (or whatever you call it) needed to be bolted down properly. Simple fix. HUGE results. Mucho gratitude. It's been a month, and I have been driving the car with no problems...she runs great! Zippy as ever. I'm super grateful to Gary and his team for giving her new life. I would 1000 percent recommend him as a mechanic...and miracle worker to anyone. Thank you, Gary!!! You're my hero. :)

Took my 2013 Jetta for a 70k servicing appointment. Gary fit me in within a few days of my call. I…read morewas able to come drop my car off the night before and work was completed promptly early afternoon the next day. Gary Called me personally to advise all was ok and found the Cause of my oil leak which wasn't anything major thankfully. The final cost of all work was very fair and affordable. I found this place from a recommendation of a friend who takes all their VW's there. I'm glad I found this family owned business and the whole process was simple and seamless. I def will be back for the next check and recommend to anyone who owns an Audi or VW. Much better than going to the dealership. Thank you Gary and your team for your honesty, kindness and service.

I had an issue with my f150 while traveling…read more John and Charles in service took care of it in a way that I can only describe as magical. the customer service and mechanical work were both above and beyond and worthy of praise.

Joe and the servicing department has taken care of me for years. Super friendly, knowledgeable, and…read moreextremely responsive communication. Joe always spent extra time working with my warranty details to make sure I got the maximum coverage and no corners were cut so I always walked away with my truck in perfect condition at no extra cost. Highly recommend this dealership for your next Ford purchase and or servicing.

First off, scheduling with SJ is easy and he is very friendly. Even tried to diagnose my problems…read moreon the phone for me. M Auto Services are one of the best shops I have taken my 1 series to. I've taken it to other BMW mechanics in the past but none compare to what SJ and his team did. He took plenty of pictures and gave me a ton of information on what my car needed done. Thanks SJ I'll be be back for when my 1 series has problems again!

Owning a BMW is a dual edged sword. Elegance, Power, Design... black hole, money pit, maintenance…read moremonster... It's frustrating. Because of its great engineering, they are powerful machines... but because of it's great engineering, they take so much time, effort, and money to maintain. And god forbid you're a middle class guy who has a future classic E46 M3, and the dealerships want my left leg and first born as payment. I have an E46 M3 that was exhibiting power decreases, and loud rumblings inside. SJ said he could take on the project. Long story short, it took 3 weeks of diagnostics, swapping parts, finding new issues, and trying new things to finally get this thing to run properly. SJ communicated all his work and thought processes VIA text/phone as I live in Southern California. He was honest, and let me know exactly what he wanted to do, what he did, and why he couldn't do certain things. He went ABOVE and BEYOND what a normal mechanic should do, and that is why I will continue to bring my BMW (and this is probably the last BMW I will ever want to purchase sans an E30) to him as long as he's there. He's fairly priced, honest, and local.... exactly what I needed in a mechanic. Thanks Again SJ for all your hard work. I know she was a nightmare!

What went well, you asked? Everything! If you're looking for an auto-shop that does honest work…read moreat a fair price without charging extras for things you don't need, Frank and Paul's Auto Shop is the place to visit. It's no wonder Paul is getting 5 stars after 5 stars reviews. And because this auto shop is so popular among the locals, you need to call weeks ahead to schedule your services...I'm not joking about that. Paul's worth the wait. Thank you for the excellent service, Paul.

Paul is a very honest businessman. Regarding cars he really…read moreknows his stuff. He kept my Prius running great. 125k without a problem

This mfer is the best .He can fix anything. And he honest and goes the extra mile for his…read morecustomers. I've been going to this shop for over 25 years .

Scott is a great guy and a fabulous mechanic. His pricing is fair and he goes the extra mile.read more

The best! I trust Charlie to only do what is necessary, and to not overcharge. Ive been going to…read morehim for 12 years

I recently moved to the area and was looking for a reliable auto repair shop for an overdue oil…read morechange. A young man I met at a nearby restaurant recommended Advanced Auto Service, saying the owner spoke Vietnamese, so I decided to support a local business. I called ahead around 2:15 p.m., and Charlie answered. He explained they were busy and asked me to come the following day, which I appreciated. Unfortunately, my experience after arriving was very disappointing. While checking in, Charlie repeatedly complimented my appearance and asked me for a hug. I felt uncomfortable but gave him a brief hug, trying to be polite. As we continued talking, he asked me several personal questions, including whether I lived alone and whether I had a boyfriend. Although I understood he needed some of my information for their customer records, the personal questions and repeated requests for hugs made me increasingly uncomfortable. Later, after showing me the different oils they use, he asked for another hug. When we walked outside so I could leave my vehicle overnight, he asked for yet another hug. This time I tried to pull away, but during the interaction he touched my left breast. I immediately told him that I did not like being touched. At that point, I no longer felt comfortable leaving my vehicle there. When I got home, I realized how uneasy the entire experience had made me feel. Because I no longer felt safe returning by myself, I arranged for my neighbor to drive me back the next morning to retrieve my vehicle. As a woman, I expect to be treated professionally when I visit an auto repair shop. I am there for vehicle service not to be hugged multiple times or asked personal questions unrelated to my vehicle. I cannot recommend this shop based on my personal experience. I hope this feedback encourages more professional boundaries with customers so that everyone feels respected and comfortable during their visit.