I highly recommend anyone in the Dover NY area to give Cars and Carts in Dover NY a try. I went…read morethere yesterday and was greeted by the most friendliest staff. Upon entering you are very warmly greeted by the young lady at the front desk and every employee that walked out into the waiting area also said hello and were extremely friendly. The staff maintained a very welcoming attitude for the time I was there and that's not something you see in most shops. Even the other customers that were there were extremely friendly. I was given excellent service with a minimal wait time, at an extremely fair price. I personally am glad I tried this shop, as they now have a new customer for any future automotive repairs or any towing needs. Give them a try and I'm sure you'll see what I'm talking about. Thanks Cars and Carts for your assistance yesterday and making it an extremely pleasant experience. Michael Barclay

I wish I could give this company ZERO stars, as that's exactly the amount of help they provided me!…read more On Thanksgiving Day, I drove from my home in New Jersey to my In-Laws in Westchester County, NY. As luck would have it, the transmission on my Chevy Silverado gave out a mere two houses away from my In-Laws. I immediately called AAA to arrange a tow back to NJ to my dealership to have the truck diagnosed & serviced. AAA referred me to Cars & Carts and we had a conversation about the tow. Since it was Thanksgiving, I felt terribly about asking someone to come out & tow my truck, so I arranged with the owner (or boss) of Cars & Carts to have the tow done the next morning between 8 & 9am. The gentleman's name was Dan and I thanked him for his assistance! Here is where the entire experience went side-ways. At 9am, there was no word from Cars & Carts, so I phoned them and spoke to someone named Jay, I believe. Jay told me they had a tow that went late, as the person didn't show up for 45 minutes. I asked why that would have affected my tow, since I was first in line from the night before. Jay's explanation was a lot of gibberish and he assured me they'd be to me by 10am, "at the latest"! Well, 10am came and went, with no word from Jay, Dan or anyone at Cars & Carts. I called again at about 10:15am to inquire on when the driver would arrive to me and was told that they had an "emergency call" that they had to take, as it was a priority over my tow. When I asked why they would take a call instead of saying they had no truck available, I was again met with gibberish and a none too coherent excuse. So, here I am now waiting for 3 plus hours for a tow, all the while stalling my In-Laws departure from their home, as they were to leave for an 11 hour drive south. Finally, I decided I had to leave so my In-Laws could as well. My last correspondence with Cars & Carts ended with a new person, Daniel, telling me that Dan would call me very shortly to arrange the tow and that I could leave the keys with my truck and they would pick it up soon. I then left to drive home to NJ, having borrowed one of my In-Laws vehicles. At 1:30pm, after hearing nothing from Cars & carts regarding my truck, I called AAA again and made arrangements for another Tow company to get my truck. RDM Towing & Recovery arrived within 30 minutes, got my truck and called me with an ETA to my dealership in South Jersey. At 5pm, Jesse from RDM called me and sent a text of the invoice, after having dropped my truck at the dealership. In closing, I guess it was a good day after all, as I found a terrible company that I can warn everyone about (Cars & Carts) and an incredible company that I can share with everyone (RDM Towing & Recovery)!

Went in for something simple, new tires nothing more. So from the point of my vehicle being jacked…read moreup to the time the air gun touched the first lug nut, took them 12 minutes. Not going to be winning any speed drills with those times. Another 12 minutes & the first tire is done. & 13 minutes for the second. Then from the time the lugs were tightened to the time that it was off the lift, was another 15 minutes. Everything was followed by a 12 minute test drive down the road & back, before i was on my way. But not without an attempt at telling me that my 6 month old tires look like they're in need of replacement soon. So, not a busy day & 64 minutes to change out 2 tires. I was in no rush, so i was not concerned.

DO NOT GO HERE! I went in for an oil change last year. They did not properly torque my oil filter…read moreand oil spilled all over my engine. It was found 11 months later when I brought my car into the dealership for my next oil change (which was significantly cheaper than what Monro charged me!) I contacted customer service to get a refund but they refused. I have filed a complaint with the Better Business Bureau.

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

They were able to get my car running well before Christmas with only 2 1/2 days to do it. They kept…read moretheir word and also did their best with the price. Toby the owner is a very knowledgeable and pleasant person.

The best! I am not well-versed in cars at all, and I was driving my SUV when I immediately got an…read morealert to turn the engine off. Uh-oh. So I asked a friend where to go for help--and he immediately recommended Citywide. Toby even gave me a ride back to my house (20 mins away). Beyond kind! My car was ready within 24 hours (and it turned out to be a minor issue...low coolant). Very reasonable prices and a great team. Will go here again and again! They even recommended a mobile detailing place for me recently.

I had a check engine light on & was worried because I had broken my ankle & couldn't get into our…read moretruck for appointments. A-1 diagnosed my issue, explained how minor my issue was, and explained that I could continue to use my car for my medical appointments. I could fix the issue in the future. I can't explain how relieved I was. Honesty is a wonderful thing in a business. So is competence.

Leo at A-1 Automotive is the absolute BEST. I can always trust him to give it to me straight. The…read moreservice is amazing and the pricing is beyond fair. I drive 2 hours upstate to bring my car to A-1 because I don't trust anyone else with my car!

After a deer ran into the side of my truck not only did they repair that, and a couple other things…read moreI asked but they put my new tonneau cover on for me as well. These guys are top notch and take pride in their work. I wouldn't go anywhere else. My truck is like new again!

What an amazing shop, can't recommend this auto body shop enough. Between the high level of work,…read morethe integrity and the price which came way under estimate. Sorted my '23 BMW M3 with damage on three sides with quick turn around. Perfect fitment, perfect spray. Added aftermarket body mods that look seemless. To top it off, stayed late on a Friday to finish the car for the weekend. John and Craig are old school awesome guys.

Honest and neighborly, best mechanic in town. They are reliable, provide quality service at fair…read morepricing. I highly recommend. They take care of my two vehicles very well.

Always professional, honest, reasonably priced and friendly staff. Highly recommend. it's great to…read morehave a local mechanic in the neighborhood.

Milt and his gang are great. I had a problem with my truck and I thought it may be a transmission…read moreproblem. I took it to Sharp Transmissions because of the reviews and its a transmission shop. I work on my truck as much as I possibly can but dealing with repairing a transmission is out of my wheel house. I dropped off the truck in the morning and I got a call about 2 hours later. Milt told itme he had inspected the car test drove and it was not the tranny it was the power steering pump that had a small not noticeable leak but the fluid resevoir was almost dry and that was the noise I was hearing coming from the truck. He added power sterring fluid and solved the problem but let me know it something that will need attention down the road. I thanked him I picked up my truck later that evening. Drove the truck home ran like a charm. I will certainly take it to him again when I need work done. I appreciated his honesty he could have told me I needed a new transmission instead I got a honest and fair evaluation and fix. Thanks Milt glad to see that there are still good folk out there. Scott S

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.