Julian was extremely helpful and did a wonderful job changing out my truck's battery when I didn't…read morehave tools to take care of it! Top notch customer service.

This business has various auto supplies available to purchase. When I arrived I was greeted by…read moreseveral employees. I went to the counter to ask for assistance and Crystal assisted me. She was friendly and very personable. Crystal went above and beyond to assist me and make sure that my needs were back. I will def be back.

Lorenzo gave me great customer service. Such a nice auto shop. i like this shop, and definitely…read morecome back when i need auto parts.

You want customer service? This is your place! They gave me several options on what to get,…read morediscussed prices with me, weren't in a hurry to get me out the door, and made sure I bought the right items. I'll be getting all my car care products at this store from now on.

Only giving 4 stars because of the guy that changed my tire. Went up here on a Saturday to be told…read morethey had to close early and come back Monday. Come back Monday and then they told me they wouldn't have anyone to change the tire until the following Thursday. Then suggested I go down to Pooles garage but they said I would have to bring the new tire with. long story short someone ended up coming up and asking me if it was an emergency and I said yes and he kinda just dismissed me like just ring her up. Didn't say nothing about where to go or anything. They overwork the guy that did my tire. Nobody helps him and it's wrong. This review was from two years ago. Hope it's changed 2026.

Went there for a used battery and the vast amount of parts was impressive. Seems to be a very…read moreuseful option for used parts

The check engine light on my car kept coming on. I know from past cars that when this happens it…read morecan be a loose gas cap, or the seal on the cap is no longer any good. I tightened the old cap and the light would go off but after a period of time it would reappear. So today I went to the store and was extremely pleased. Walked in a gentleman asked what he can help me with told him, he looked it up in the computer told me it was $6 and change and then went and got it for me. Walked out into the parking lot put the new cap on and no warning light. Life has returned to some semblance of normal again. Helpful staff, courteous and professional.

Andrew and CJ were awesome. They assisted me with purchasing and installing the best air filter,…read morecabin filter, and windshield wipers for my vehicle. They do not mind getting dirty for the customers. I am grateful and happy. I will return again! Check out the great service that these guys recommend and provide!

I went here to get my battery tested today. They told me it wasn't good anymore (which I pretty…read moremuch already knew, but wanted to make sure) They helped me pick out a new battery and replaced it for me for free. It was a quick process and they showed me how to do it step by step when I asked so that I could do it next time. The battery J bought also came with a two year warranty.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Two days ago my check engine light came on my car while I was driving to work. A coworker of mine…read morerecommended going to autozone to check the code on my car so I went after work. Abundio Fernandez and Calvin H. were the two men that helped me and they were absolutely amazing! They were able to give me a print out of the code on my car which ended up just being a simple sensor. I bought it, youtubed how to fix it, and changed it out within ten minutes. The car is running perfectly and I could not be happier. From the moment I walked in, I felt so welcomed and taken care of. They were very professional and knowledgeable. I will definitely be returning if I run into any other issues in the future! Thank you Abundio and Calvin! A+++++

Late on a Sunday afternoon I went to my car to go out to dinner. It wouldn't start. I figured…read morethere was no place that would fix it until Monday morning. But I was wrong! Marvin W at Auto Zone on Falls of the Neuse Road fixed it in 30 minutes and I was on the road! Not only was Marvin knowledgeable about my car, he was also very friendly! Thank you Marvin and thano you Auto Zone. G. Hancock

Kaotic Parts is the only place we go for any maintenance needs for our vehicles. Maine always…read morestrives to give us the best price and gets us in as soon as possible to get any work done with urgency! He is honest and will never upsell you or give you anything you don't need just to make money off you! I don't usually give reviews but Kaotic Parts is the only mechanic I recommend in the Raleigh area, the competition can't even compare.

Maine is amazing! Knowledgeable, reasonably priced, easy to work with, fast! He takes amazing care…read moreof my cars, has saved me thousands and is always happy to help, answers questions and be of exceptional service! 10/10 HIGHLY RECOMMEND!!

Tried to return my used DIY auto oil. They refused to take it. I let them know that according to…read moreEPA requirements they had to take it. Quote "Retailers must accept DIY-used oil, post educational signs, and use permitted transporters." The manager was very nasty an literately threw the oil into the back of my truck breaking the containers What a mess!!! I would never have guessed that he would have been such a jerk about it. I will never return and hope that anyone reading this would have pause about doing business here as well.

I had great customer service from James. He went above and beyond for me. I couldn't get my key fob…read moreopen to replace battery, changed out my windshield wipers and placed my hanging bulb in properly. He was awesome.

Carlton was great. I needed a new battery for my car and he immediately helped me. He checked the…read morebattery, found one that suited my car and replaced it all in twenty minutes time. He was knowledgeable, kind and very efficient. Ask for him if you need help!

I came to auto zone straight up LOST about what I needed. The store manager (DONT remember her…read morename) she helped me multiply times about doing the same thing but she never got upset about my not understanding how to do it. I even met a mobile mechanic who fixed my car. I was worried for no reason. Please come by if you ever need something for your car. Plenty of parking spaces, entire staff had on mask and social distancing unforced. 5 stars hands down!!