Carlton was great. I needed a new battery for my car and he immediately helped me. He checked the battery, found one that suited my car and replaced it all in twenty minutes time. He was knowledgeable, kind and very efficient. Ask for him if you need help! read more

I came to auto zone straight up LOST about what I needed. The store manager (DONT remember her name) she helped me multiply times about doing the same thing but she never got upset about my not understanding how to do it. I even met a mobile mechanic who fixed my car. I was worried for no reason. Please come by if you ever need something for your car. Plenty of parking spaces, entire staff had on mask and social distancing unforced. 5 stars hands down!! read more

Had a great quick and friendly experience. My service was super nice she was able to explain the different levels of batteries to choose from with ease. I would highly recommend! Mahogany was fantastic!! read more

I needed a diagnostic test done on my Malibu and they were friendly, efficient, and knowledgeable. Mr. Bill took care of the paperwork and it was a quick enjoyable stop for me to make. I would go back to this Auto Zone again for sure. read more

I have been working on my car in order to replace the starter. Normally I go to a different Autozone, but I was driving by this one, so I decided to stop. I had the starter and I took it inside to get tested. I handed it to the guy at the counter, and I asked him if he could check it out for me. His response was, "What's this, and alternator?" My first thought was What The..... Devlin? I don't know much about cars, but I do know the difference between a started and an alternator. He was apparently new, but basic automotive knowledge should be essential if you work in a parts store. So he got somebody else to test the starter for me. Thank goodness. Now, when they checked the starter the first time, it passed the test, but the technician ran it a few more times, since it didn't have the right sound to her. After another test, it failed. It was deemed that I needed a new starter, and the technician could actually tell just by the sound. She was a good technician. So there you have my review. The reason why I had to take off a couple of stars was because the first person I went to could not tell the difference between a starter, and an alternator. They look nothing alike, except for the fact that they are both made out of metal. read more

AutoZone - Auto Parts & Supplies Near Me - Raleigh, North Carolina

Cherry and Wesley were so helpful. My battery died on me and all I could do was park in front of the store. The guys were friendly, got right on top of it, checked out my car, and helped me find the right battery. It appeared that I only had a two year warranty, but they did some more research just to be on the safe side and found that I actually had a five year warranty. I would've easily paid the 150 bucks for the new battery, but you could tell they made the effort to make sure I was getting the best deal I could. They then went right out and get the battery in quickly and efficiently. They are fast, friendly, and they were a blessing to me during a frustrating (and bitterly cold!) moment. read more

Called to get a price quote on several cars and surprisingly a nice patient guy answered the phone . His name was Mark P is all I know . I usually don't get this positive attitude calling in to the store . Mark was very professional and knowledgeable . Wow Auto zone Mark is a great asset to your company ‼‼ read more

Nelson made a horrible situation right. I came to Auto Zone for a new battery and left with not only a new battery but TRUST in autozone. Nelson was extremely patient, understanding, and friendly. As a female I typically hate coming auto stores but Nelson made me extremely comfortable and helped me get back on the road. Thankful read more

Very friendly people . Although I had to wait about 30 minutes just for someone to put my new battery in . . . They were very kind and informative ! read more

Ruby Haywood is just like her name "Rude"! Who yells at a customer for asking a question regarding store policy. She was combative and confrontational out the gate! When I said I would call her manager she yells "go ahead his number is 321-945-8773." When I went to another store 3 employees all gathered when they heard me expressing my disbelief on how rude she was and all stated I wasn't the first to leave the store shaken and disturbed over a her total disregard for customer service. Never going back there!!! read more

Robert with the short dreads is the absolute worst!!! I went in for a vacuum hose that I asked to be cut a tad bit longer than the old one I brought in that needed to be replaced. I also had the old one and gave it to him as a guide on the length. Long story short, it was cut the same length and when I took it back in to him I was met with a nasty attitude. His many said to him multiple times, Robert no, cut it out but he didnt... I stopped going to this particular Auto Zone years ago because of the very rude staff. I requested a refund and he continued on talking so I said just give the hose and my card back I'll handle it another and I called Corporate Office. Not sure if I'll even hear anything back. Word from the wise, DON'T GO THERE!!! I decided to chance it today and was quickly reminded why I never go there and it's walking distance from my house. I knew I should've went to the other 2 miles up the road smh read more