I sold my car to Toby at Durham Auto Mart, and honestly have to say it was the most wonderful, easy…read moreexperience I've ever had! I've never enjoyed such an easy process, while truly enjoying the professional and honest people at this car dealership. I highly recommend Toby and his entire staff and operation! Thank you all for making my car selling experience so smooth and easy! Steven Lester

It was just over two weeks ago that my trusty old 2002 Subaru Outback took her last ride with me…read moreafter 20 years of loyal service. She suffered a radiator reservoir explosion, and I had to pull over ASAP before a fire started. I had already been ready to retire her due to other future repair costs, but circumstances forced my hand early, so I got to work researching available and newer Subaru Outback models. I visited one large dealership within five days, but their staff were extremely duplicitous, so I promptly left feeling very misled and annoyed. Enter the exemplary and professional staff at Durham Auto Mart: Chip, Toby, and other colleagues who I did not have the pleasure of meeting. I found a listing on Carfax to Durham Auto Mart for a 2013 Subaru Outback that looked in great shape, awesome Carfax report, low mileage, and in an excellent price range. I called Durham Auto Mart to inquire, but Chip sadly and graciously informed me that another buyer had already made an offer. He promised to call me back if it fell through though. And that he did. I was sitting at home pondering how long it would take to find a better deal, when suddenly my phone rang, and Chip gave me some excellent news. As my luck would have it, the other buyer was militantly insistent on trading in his very, very old car, which was not in good enough condition to be of any resale value, and somehow this condition completely undid his commitment to the 2013 Outback. Chip and I spoke for over 30 minutes. I asked him intensive, detailed questions about the vehicle, and he answered all my queries with specificity and patience, and he deeply impressed me with his knowledge and passion for all automotive matters. He was so authentically convincing that I (wisely) chose to immediately book an Uber and head straight for Durham Auto Mart. On arrival Chip greeted me heartily, and we got straight to business. I took a long look at the Outback and its myriad new features, then Chip and I took it for a test drive. I absolutely loved how it handled and was sold on it within minutes. On return we began the long and laborious process of certifying credit, transferring insurance, signing innumerable documents, and even hit a bizarre snag whereby Equifax decided that I didn't exist! Chip handled the problem ably and with determination. We learned that it was simply an issue with my name (I have two middle names) and eventually the system cleared me with flying colors and a very reasonable interest rate. Throughout this process, there was no artifice or deception from either Chip or Toby. Both of these gentlemen were straightforward, honest, and did not pressure me at all. Durham Auto Mart's transfer fees are low compared to competitors, there are no hidden "junk" fees bundled in with the purchase, and Toby explained all my warranty and financing options in detail. Some dealerships might have tried to take advantage of my inexperience in buying a car, as after all this was the first vehicle I'd bought in 20 years, but Chip and Toby did the exact opposite. They acted in good faith and treated me with grace and respect throughout, and they were excellent conversationalists. I strongly and without hesitation recommend Durham Auto Mart as a business and endorse their staff as trustworthy individuals. They have been in operation for nearly 50 years and my experience with them abundantly demonstrates why they have endured for so long. Independent businesses are so important to support in an era of increased centralization and corporatization, so if you need a car, even from afar, give Durham Auto Mart a call. -Anthony Joyce

A recent service issue resulted in a disputed diagnosis. Clare R. went above and beyond to resolve…read morethe issue. She made an extra effort to ensure the correct repair was made, and the problem was fixed. She was polite, professional, and friendly. Everyone involved was great to work with, but Clare really went the extra mile. Also, a shout-out to shuttle driver Shelby W. She was very helpful, courteous, and friendly. Kudos to both women.

I normally have a good experience here, but I was very disappointed with a new advisor I was…read moreappointed. I failed my safety inspection for a side marker bulb, and I had to insist multiple times that I was not fixing it at the dealership. I come back during re-inspection to inquire about a "critical" recommendation, and the service advisor was not keeping a respectful tone with me. He kept insisting "toyota recommends xyz," and refused to tell me what specifically was wrong with MY car, and what they observed during my inspection. I had to put an end to it with "you are not understanding what I am asking" for him to say what was wrong with my vehicle.

I really appreciate the service they gave me, so kind and understanding! They really did worked…read morethings out with me and I honestly recommend this place!!! Thank you Ahmad!

From the owner: We have only quality used cars!read more

No experience with purchasing a vehicle, but I recently had new brake pads & rotors installed…read more Extremely satisfied with the work they did! Reasons that I will return..... - best price around - hands down! - quality work - no squeaking, no pulsating! - prompt scheduling - on their calendar quickly - loaner car for the day - A HUGE perk of having a mechanic that also sells cars! -- super friendly & professional staff - my favorite of all, Oliver! (Of the canine variety). They will save you money and a headache. I have had the same mechanic for over 15 years, but I took a gamble trying Craige's, and I am happy to say it greatly paid off!

After my 2005 Toyota Camry had Died, 483,789 miles I was looking to buy another car and came across…read moreCraige Motor Co. In Durham,NC. After spending hours o the lot not finding the car I wanted, I was about to leave and came across a 2002 Saturn S series, Gold in color, she was clean and no dents, solid engine, at 27,000 miles it was a steal. Car was barely driving, first owners used it and hitched it to a camper and traveled all across the USA, seldomly drove the car, so after test driving the car, I decided to buy it ( 10/8/21 ). Today, almost two years now and she still runs like a champ, after replacing the fluids and oil change every 3,000 miles she is going strong. Thanks, Walt and your team for getting me back on the road.

The Korean owner is selling cars that need to be repaired. Auction cars. I bought a 2017 Volkswagen…read moreJetta with a $10,000 approved loan. He sells me a car with spliced wires under the hood 15 months of owning the car I had to pay $405 to get it repaired only find out I need to spend $3,700 more dollars. Do not go here. He is dishonest all day long. In fact I'm reporting him to the Department of motor vehicles, the Attorney General's office, and I'm going to tell the governor as well. Somebody needs to put him out of business and I don't mind being it. I just left the dealership. I walked out of motors and it spent 17,600 on a car that's not worth it. Do you understand the words coming out of my mouth.

Mr. Young and his assistant were extremely helpful with getting me approved for a vehicle as soon…read moreas possible. Being a first time buyer I did need my mother to co-sign and for various reasons (unrelated to this business) she became quite upset, however both Mr. Young and his assistant were very patient and kind with their explanations and suggestions. I spent 2 more days trying to get the loan finalized and Mr. Young stayed in contact with me throughout the process, always offering his help. I really felt like he was trying his very best to make this a stress-free experience. Overall, I am very pleased with the business. Will definitely recommend iMotors to any others looking to purchase a vehicle in the raleigh-durham area. Wonderful place, great atmosphere, very professional.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

it was an excellent experience, especially with the youngman that picked up my car He took the…read moretime to talk to me and my wife about things in general he was very professional at all times I'm not sure what his name was cause I would put it on here. He said he don't even working for the Company out of Raleigh for about two months. Thanks for the experience.

Thank you too Sports Durst Mazda Durham NC. from the salesman to the sales manager to the finance…read moreofficer excellent care from the moment I walked in the door. They was honest and kept their word about using cash rebates. I got a new car..

Most unprofessional select group of people I've ever dealt with. Brought in my vehicle for a…read morewarranty claim. Was quoted $1900 and when asked for an explanation was screamed at and hung up on. Avoid these slimeballs at all cost.

After going through the usual route of trying to find a used car via the big name dealerships and…read moresearching online, I lucked into finding Atlantic Auto Exchange. I had already gone through several terrible sales experiences in the week prior, with one salesman from Leith even completely ghosting me when we had an appointment to get a vehicle inspected. One guy from Autopark in Cary sat in front of me smacking his gum and seemed totally uninterested in selling a car to me. So I was feeling pretty beat down and totally frustrated with the process. That's when I found a vehicle at Atlantic Auto Exchange that I wanted to look at. From the minute I met Grey, I could tell this place was different. Grey was kind, easy to talk to, incredibly knowledgeable, and obviously wanted to work with me to find the right vehicle for me. Chip was great, too, and had good input/advice to add. I bought my car from them the next day and will absolutely go directly to them in the future.... and refer anyone that asks! They give small-town style service and provide top-notch vehicles.

I had an amazing experience here. Robert is very friendly and extremely knowledgeable about the…read morecars he sells. He is a man of morals, and always keeps the customer's best interest in mind. I am very happy with my Prius-C, and I know that I will return here the next time I buy a car. I highly recommend this dealership.

I got some service here just recently. It's impossible for me to know if I got a good deal or not,…read morebut judging by the well worn (but clean) office, I think so. I am here all the time for the Food Lion Grocery store in the same parking lot, and the ABC Liquor store across the street so I figure if worse comes to worst, I can always walk back home with something in my backpack. They did the work quicker than I expected and didn't mind that I left the car in their lot for a few days. So far so good. The stickers on the front door don't say if they take American Express, but the kind proprietor said he could do it if he had to. I said, to cover their extra fee? He said yeah. Well that worked better for me, so it worked out well. (to be clear, I paid the extra fee)

Joe and crew came through for me again. Saw steam coming from the back side of my radiator…read moreWednesday night. Took my car there at 8:30am Thursday morning... they had a new radiator top and bottom hoses installed by 3pm SAME DAY. Cost was tonally inline with what I saw the parts available for online. I've done a radiator swap or three myself back in the day so I know what's involved there. Price was super fair. These guys rock.. I'm really going to be bummed if Joe retires and one of his crew doesn't take over this hidden gem of a repair shop. Fast and Fair!