Had a pair of slacks altered (hemmed). It was a good job. I would recommend. Pricing is reasonable.read more

I brought a Prada backpack in and asked to have the front pocket stitched because it had a tear. I…read moreasked them to match the stitching because it's an authentic bag. There's a second pocket on the bag that they can mimic. They assured me they could do it. Instead, the stitching was off center, was single instead of double, and for some reason extended past the actual pocket. If I wanted it done this poorly, I would have done it myself. I should have just shipped it to Italy and paid the premium. My bag is now devalued. I pointed out the issues - and they still made me pay for it!! Don't get alterations here.

This place was really expensive, they do have really good quality on alterations but I turned in a…read moresuit jacket that needed a repaired rip and then dry cleaned, I turned it in 2 weeks before the date of when it was supposed to be done. I needed it done before I went on vacation and when I went to pick it up on the date they said it would be ready and they said it wasn't ready yet and they didn't even start on it yet and told me to check back the next day and they should have it done, I came back the next day they STILL didn't have it done and I was leaving for vacation the next day. They rush ordered it to get it done in an hour. I asked for a discount because of how late they were running and they said the best they could do was .50cents even though they caused a lot of stress over me trying to get my suit jacket on time. This kind of display showed me that they really do not care about the customer cause even after they said it would be done next day, they still didn't even care to start on it. I will not go here again there are better places to go. *EDITED* so the Business owner contacted me and he was very courteous and is going to re-imbues me the money for my alterations. I love when people do communicate back because it shows they care. Sometimes it takes the top people to show you that they actually do care and support their customers.

I will never use another Dry cleaner again. Brenda the Manager is one of the best. She will make…read moresure your clothes are done in time and just the way you want them. if you want your clothes done and fast and friendly service, Go to Southgate One Hour Martinizing ask for Brenda.

Overcharged for cleaning a jacket and did not remove lint from liner as requested when dropped off.read more

Probably won't go here again all my clothes have a FADED look to them that were brand new before…read moretaking here That's my intent when I got to the cleaners and pay for professional service to get things cleaned and retain the new look I could of gotten this quality from my washer and dryer at home This is actually the second time this has happened the first time I just wasn't sure this time I'm 100% positive they are messing my clothes up $145 wasted

I do NOT recommend this place, Dino was being really rude, yelling at FEMALE customers, arguing…read moreand cussing them out. He was treating a female badly in a phone call, that's not how customer service works. Customer service was really bad, and he wouldn't listen to his customers. Dino was no help at all, he told me to leave and come back later.

Dino is a nice guy, good tailor and quite speedy. Almost missed (literally) his needle sign in a…read morehaystack of Dino-oriented businesses. The tailor is in...right across from CVS.

A real dry cleaners. After moving to Dearborn earlier this year I tried to find a dry cleaner that…read morealso laundered and pressed dress shirts. It took two fails first but on my third attempt to find a new dry cleaner I found fords on. They're awesome!

reckless driving by your employee 12.9.22 at 8:50 AM on 13 mile. Speeding, cutting people off and…read moreswerving in a vehicle with your company phone number on it. Just sad. If this is the type of people working there wow.

If I could give this cleaner a -10I would. I brought my professional made drapes to them. When I…read moregot them home the lining was in torn in multiple places. The were wrinkled, smelled and they shrunk. They didn't even have the decency to info me they were ruined. When I went back to discuss this matter, the lady who worked there was very apologetic and said would talk to the owner and give us a refund. That was 1 week ago, no response. Avoid this place at all costs.

I feel like most dry cleaners tend to be very similar, but in the case of Pioneer Dry Cleaning…read moretheir customer service is what makes it better than most. The ladies behind the counter are always very friendly and happy to fulfill any cleaning requests you have for your garments. They are a bit more on the pricey side compared to most cleaners, but they definitely get the clothes clean and pressed right. The only issue I have is that they launder the shirts rather than dry cleaning them and this causes the collars to start wearing. You have to request them to be dry cleaned and they end up being $4/shirt when you have them dry cleaned not laundered.