Needed same-day dry cleaning for an unplanned trip out of town. Arrived at Sunset at 7:45am and…read morewas able to pick up at 4:00pm. Excellent, friendly service.

Both times I went to Sunset, I was greeted promptly and taken care of quickly by the staff. I went…read moreon a holiday week and they were able to dry clean my clothes (blazers, pants, a formal dress) around the next day, no extra cost. I also love that they use cleaner products! They have a regular customer in me.

I've come here a few times because I live in the neighborhood and am Hispanic so I like to support…read moresmall businesses but I will gladly drive a further distance to a place with better customer service. I brought a dress that needed a slight hem and it had been a day so I didn't have heels- the person at the register just said "You didn't bring shoes? How are we supposed to know how much to take off?" and topped it off with a good laugh. It was so condescending and they weren't able to help out anyways because they didn't have the fabric for the dress but mostly you just never know what type of day someone is having so laughing at a simple mistake and talking down to someone is never a win.

We had been using this dry cleaners for years (10+). I am not sure what happened but in the last…read morefew months they've been really awful. They put a hole on one of my husband's cashmere sweaters. We were the ones who found it. We complained and they wouldn't get back to him. They "repaired" the hole without consulting us and the fix was unacceptable. After a month of my husband calling for a refund, my husband planted himself at the store until they gave him some compensation. Today I discovered a Christmas robe still in the dry cleaners bag washed around the same time as the sweater. The white fur is now pink. I know I should have checked sooner, especially after what happened to the sweater. At this point I don't even want to bother complaining anymore. Do not use these people!!

Our washer broke down and while waiting for the parts I had to go to wash clothes at Carrollwood…read morelaundromat. Service was very good washing machine. Machines and dryers are all new and worked very well.

Fix the significant numbers of "out-of-order machines, especially the smaller washers. Even the…read moredrink machine is out of order?????? The second vending machine, you have to see the attendants to access one of the shelves!!!!! The washers themselves need deep cleaning! Where is management or is there even any management? Could it be management is cheap? On top of all this, they recently raised prices! Find another place! Please , find someplace else! There is also a piece of plywood covering a damaged window.....it has been there a long time.....how about fixing the window? Shame on management for this place!!!!!!!!!!!!!!!!!!!

Terrible! Called beforehand to find out the price of pressing 4 prewashed and dried shirts. Quote…read morewas $1.19. Actual price was $25.00! The owned called me but would not honor the quoted price. Never again. Pastor Jerry

They use to be affordable.They are expensive but do a good job. If you want anything done ask for a…read moreprice ahead of time

I needed same day service and was able to get it done. Fantastic customer service. It's tough not…read morebeing from the area and staying at a hotel close by. Lapels took care of me! Give them a try!!

I went to get some clothes done at Lapels and there's a old Latina lady working there you won't…read moremiss her she's in the videos. She seems so angry with an attitude and also racist. She said my clothes needed some extra charge because of the elasticity which the shirt definitely wasn't. The reason I'm saying this is because when you bring your clothes in she'll try to find some unreasonable reason to charge you more for the cleaning. Instead of giving you good customer service and wanting you to come back she'll try to get as much as she can regardless of what the reason is. She's mean and super rude but Karma has a way of making it its way around. Be careful and God bless.

This is my first time ever using Dry Cleaning services and the price seems fair. They offered same…read moreday service, the woman advised it must be dropped off before 9 am. I dropped off the clothing at 7 am, vest suit for one adult and one child and they were ready for pick up before 5 pm. Great customer service and very helpful. I will definitely will come here again.

They have super friendly staff, always a pleasure to work with. Also love the tag free process.read more

Great and timely service, dropped off on a Tuesday afternoon and picked up on a Thursday afternoon,…read moreemployees were all kind and helpful! usf student discount!

Mark read my review and reached out promptly. He took care of the situation and provided a store…read morecredit. Thank you Mark.

Professional service but expensive…read more McNatt's have various locations conveniently throughout Tampa and are open during flexible hours. Clothes returned are always wrinkle free and perfectly ironed however the cost for service is steep.

Always great service and prompt cleaning. They even have same day service if you go to the Florida…read morelocation.