This man doesn't speak English and not polite Because when…read moreI come to pick up my clothes one still not clear so when i start talking about whats happening he shouts at me and saying get out or call the police it's really bad man

Just the best for tailoring! Always quality work, prompt, great value. I am impressed every time I…read moreuse their services.

Is there a way to give them no stars?…read more First, they charged me more for next day service than they would have for same day service.... When I asked about it, I was told "its mode expensive when you rush it." Yeah. I understand that, but I let you keep it longer!!! And the guy who checked me in, changed the price on the ticket by hand. The press job on my shirts were terrible. I asked for medium starch, there was none. My pleated pants for my suit looked just horrible. The pleats were pressed and folded in the wrong way. The cuffs weren't done right either. I asked for a manager, and the girl working the counter told me "the woman" that you need to talk to isn't here. I asked for her name, and she said she isn't here. I guess her name is "she isn't here". Odd name. I asked for her to call me. I tried them out because they're on my way to work, but I won't be back.

The hours need to match the website because they can really screw a pick up.read more

First time customer and will be back after Lisa provided amazing customer service…read more She took my drape measurements and gave me a pick up of next week. I appreciate her prompt service and smile!

Clothes always look great. They are prompt and very nice. They have even offered to help me take…read moremy clothes to the car. Wow!!

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

Swan Cleaners in the small commercial center at the corner of Glick Road and Dublin Road/745…read morehandled 13 long-sleeved business shirts, light starch, with professionalism. I did a drop off on Monday and picked up on Thursday (after 2pm). The price was in line with today's dry cleaning establishments. The service manager was kind. Yup. I work right around the corner and Swan Cleaners has earned my shirt and slacks business.

best place to go! they do the finest job and everything is done to my perfectionist standard! worth…read moreevery dollar!

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.

The lady who does the spot cleaning at the Kingsdale Swan Cleaners is a magician! I took an…read moreonly-worn-once casual top in with a mystery stain across the back and one sleeve and it now looks brand new. Thank you!!!

I spent $250 to get my wedding dress dry cleaned before my ceremony / celebration and this Upper…read moreArlington Swan cleaner ripped buttons off of the dress. It will now need extra alterations to get fixed and to hide the issue. I have tried reaching out to them via their corporate website, facebook and through the Swan site I went to (Upper Arlington) and they have not responded or offered a refund or remedy. I would not recommend th. The least you could do is even offer a half refund to go towards the alterations. Instead I've received no response.

Always very good and friendly service and perfect dry cleaning and alterations !!! we have been…read moreusing them for years!!

I have always been happy with the alteration work done here. I had some tablecloths ironed, and a…read morefew things hemmed and she has always done a great job! Highly recommend. Friendly and reasonably priced also, what more could you ask for?!