Best shoe shine I've had in town. I've tried about half a dozen and these stand head and shoulders…read moreabove the rest. I had a pair of great Cole Haan black wingtips that I nearly destroyed. I was ready to toss them in the garabage till my wife convinced me to take it to a pro. Well, I was never too impressed by local cobblers, till I saw their Yelp page. I thought the price of repair was worth a last hope effort. Needless to say, when I went to pick them up about 3 days later. I was wowed! Better than when I found them! Great Cobblers are under appreciated and these guys will renew your faith in your shoes. Definitely give these guys a shot before replacing a quality pair of shoes.

Friendly service and very convenient. They have moved locations and I'm hoping that this is the…read moresame owner that I've used before.

Another great experience!! They help keep my cowboy boots in tip top shape!! Friendly, fast, great…read moreservice!! High quality work!! And they even let you know when you don't need an add on for your soles. No wonder they always get voted best shoe and luggage repair!!

My Samsonite carry on luggage zipper broke. I really didn't have it very long. I got a quote of…read more$25-$30 dollars to have the zipper fixed. It seemed high until I found out it would be $200 to replace my luggage. I dropped it off on a Tuesday and it was ready the next Tuesday. Definitely would recommend them.

My husband needed a shirt hemmed to wear the next day. Yes... he waited until last minute. I set…read moreout to find someone to do it. Happened upon Bell Town Alterations. Yuriy said he would try to get it done. He was so nice and said he would stay late tonight if he had to. Well I got home and honestly ..not even 1.5 hours later... he texted that he finished it. Honestly... I couldn't believe it. I went back to pick it up and it looked fabulous. Perfect as a matter of fact. Nicest man and I love that he does all the work himself. I have officially found my new tailor. Thank you Yurly. You are so kind.

My favorite comforter for a rip in it and I knew it would need to be professionally repaired as my…read moreterrible hand sewing skills weren't going to cut it. I used the request a quote feature to see what prices were like and Bell Town was the only business that responded with a starting price. They also happen to be just up Bell Road from where I live so I decided I was going to stop in. I was greeted right away and Yuriy took a look at the tear in the comforter. He was able to do the repair right then for me and charged a good price. Do note that he only takes cash and he's a nice man with a nice local business so be sure to leave him a tip! I will be back and will highly recommend anyone see Bell Town Alterations for their tailoring and garmet repair needs!

I have a Coach purse that I absolutely love and it needed repaired. It took awhile for the hardware…read moreto be delivered. After picking it up, looks good as new and I'm very impressed with the work that was done. Definitely will do business with them again.

They repaired the zipper on one of my favorite purses! So happy with the outcome, will definitely…read morebe back if I need future repairs. Nice family own business

A well-run business where I can always count on getting excellent help for my leather projects…read more Their selection of leather and tools are usually just what I need and the prices are reasonable for the quality. I really enjoy this local store.

I just popped in to get some information on recoloring a sofa. The guy was super nice, helpful and…read morefull of great information.

Back in Seattle, it was really hard for me to find a place that did shoe repairs near to where I…read morelived. Here in Phoenix, The Leatherman was right down the street. However, there were no kinds of reviews on it, so I didn't know what to expect. I ended up being very pleasantly surprised. This is a real nice place, run by a very nice couple who did an amazing job on a pair of shoes I brought in - the worn shoes I brought in look like new. Better than new, even. Great service all-around. I highly recommend The Leatherman if you need some shoe work done.

The lady I talked to was nice and they were able to save my girlfriend's boots…read more I've never had shoes fixed/repaired, so I can't really say if the cost was fair. But, it was $65 to add sole back to the bottom of her boots. Figured they cost $200+ brand new, why not? Here are my gripes: 1. Told two weeks, took 3 and I had to call them to find out. When I did, I got the excuse answer of, "he's finishing them up". They called me 3 days later to say they were finished. Just be honest, I said no rush anyway. 2. They don't take cards. I can understand this 20 years ago, but it's not hard or difficult, and it's located in a sketchy, broke down neighborhood with no ATMs to be found. Who carries cash nowadays? 3. When I went to pick them up, they were in the back and not up front, with trees in the boots, ready for presentation. Just lying on some table in the back. 4. The boots originally had a "wooden" looking sole (no idea how to really describe it). But the color contrasted the black boot. What they replaced it with was a black rubber heal and a wooden (I guess) "half sole" (what she described it to be), which was then painted black. Needless to say, the "style" of the boot has been changed and it does not look better. Also, the glue or whatever they used to attach this stuff with, was just painted over. The finishing on it is amateur. It's like they didn't even care to try to impress us. Sure, the boots don't have cracked soles anymore, but they now look like some thrift store garbage find that was repaired by some DIY hack. I mean, I would have done it myself if this was the result I could expect. Nice old "mom and pop" shop, and what the service / shop environment they provide is a dying breed. I'd love to say something nicer, and surely there are plenty of happy customers. Why these boots came out worse, who knows.

While I'm by no means a snob, I am somewhat picky with shoes and it shows in my purchase history…read more I'd heretofore been religiously buying the same 6" boots from another manufacturer, but, in their infinite wisdom, those folks decided to change their sizing, downgrade their quality and even the style of laces they use since the last go around. All this while raising the price, as if to put salt in the wound. Pardon the pun, but it was high time to give them the boot and search for something else. My efforts centered on finding something made domestically if at all possible, as I was tired of high-priced but ultimately China-made shoes, which pretty much always means shit quality once you peek behind the facade of the fancy brand name stitched on the side. I'm no ultra nationalist, hell the last brand I wore was made in Thailand, but I do believe in looking for quality. Believe it or not, finding domestic boots was no easy task, but some friends clued me in to Red Wing and their American made boots. Granted, it is a minority of their product line, but I give them credit for enabling you to filter by country of origin on their website and single out domestically produced shoes (and no, I don't mean made here from global components or any of that smoke and mirrors nonsense, although that is also an option on their site if that's your inkling). Lo and behold, they actually did have exactly what I was looking for amid their Made in USA line, so went about finding a retail outlet that carried them, which landed me in this Glendale retail store a few days ago. Despite showing up less than 30 minutes to close, I was warmly greeted and immediately helped by one of the employees (young guy, didn't catch his name, sorry!). I knew exactly what product I was after, but no clue on the sizing as I've never worn this brand, so I was worried, especially given the price point, that this would turn into a fiasco. You see, most places I've been to, all you get is some lunkhead that asks you your size and if they fit. This experience, however, was the polar opposite. The person who assisted me was more than happy to explain the best way to gauge if their shoes were sized properly, both for length and width, and encouraged me to try another slightly smaller size which, it turned out, fit much better. I would have probably bought the larger (and wrong) size without their help, but I ended up making my purchase with great confidence that they were exactly what I needed. Several days of having worn the boots has all but confirmed that the sizing was spot on. I can honestly say, I have never been treated so well in a shoe store. Everyone was extremely pleasant, even at the end of what was probably a long week for them, and I never felt rushed or pressured to make a decision before I was completely certain of what I wanted. I got stylish, high-quality and perfectly sized Made in USA boots and could not be happier with how the entire transaction turned out. I will definitely be shopping here again and will point others in their direction. Highly recommended!

I have worked in the construction industry for better than 40 years and have been buying Red Wing…read moreBoots since my 1st year as an electrician. After a recent experience with The Red Wing store on Bell and 59th ave I have purchased my last pair. It's amazing to me how a company has built such a great reputation can hire individuals that have no business being in a customer service roll. Red Wing has a great product but it's not worth dealing with staff that doesn't understand the product or how to deal with a long term client. To Red Wing Corporate thank you to the franchise owner no thank you. Signing off...

Bought an American straw at NRS in Wickenburg, but their shaper was off that day. I took it to…read moreJames at Cow Town and he did a GREAT job! Very pleased! Nice people and great service. BTW, if you haven't been to Cow Town- the store is HUGE. Lots and lots of inventory. Good cowboy brands and good prices.

Overall staff was nice. This place seems very clean and smells like leather. I used to work for a…read moreretail store and I got some anxiety looking at the hat section because there was so many racks that were empty and other racks that were over flowing. Overall it's on the expensive side and it makes sense because they are real cowboy leather items.

Goodbye clinky nail-to-concrete annoyingness of broken heels! This place is a Godsend!!! It never…read morefails that every single pair of shoes I have (I only wear high heels) somehow always loses one of its heels and I end up walking on the nail. It's been so frustrating trying to find a good place to fix my heels for a good price. While out and about today, my mom says "hey, wanna get your boots fixed?" As much as I love being heard walking from a mile away due to my clinking, I figured it was time to get them fixed. She calls Markel's and they say they can fix my boots -- but one slight problem -- I was wearing them. Well, we get to the shop, walk in, and I asked how quickly my boots could be fixed, since I was wearing them. I'm told to take a seat, give the gentleman my boots, and relax for a bit. The gentleman takes my shoes back, and -- kid you not -- fixed them and gave them back within 5 minutes! Not only was I amazed as his quick turnaround, but the quality of the work was superb! I am extremely pleased with Markel's! The quality of work, the quick turnaround, and pricing can't be beat (and believe me, I've tried to find a place to fix my heels at a reasonable price). I walked out absolutely impressed, and I promised I'd bring back ALL my heels; so if you need your shoes fixed, I highly suggest you go here before I do -- 'cause they will have their work cut out for them once I drop off all my shoes! Highly highly recommend!!! Oh, and they do much more than just fix shoes; they fix luggages, do alterations, dry cleaning, etc.

Markel is great, very skilled and knowledgeable. Only reason I stopped coming here is because I…read moremoved to Washington.

I'm so excited to find this little jewel of a cobbler shop! They answer the phone and are great…read moreabout scheduling appointments. Nathaniel did an amazing job repairing a Northface backpack slide and zipper for me, as well as a Titleist travel golf bag that needed new handles. He even cleaned up the frayed edges. High quality craftsman. Gnome will be getting all of our business going forward and I'll be recommending to my people! Plus, you can't beat a name like "A Gnome's Shoe Repair"!

Now I understand some of the negative reviews about the owner's attitude. I drove all the way to…read morehis shop and it was 1 PM. The door was locked, so I called the number on the door. I asked him what time he opens. Very rudely and abruptly he said, "Didn't you read the sign on my door!" why would a business owner be so rude to a new customer. He simply had to say that I'm sorry it's by appointment only or whatever his rules are. Never return again.