Helpful, Patience, Professional and Reasonably Priced!! They should be Your #1 Go To. Steer clear…read moreof that Expensive national Brand!!!!!!! I normally review on Google!! I found this company on your website!!! Master Tech Di..... And Co.... Kudos!!!!!!!!

He was SOOO NICE! Easy to reach, super nice, explained everything very well! The best price by far…read moreand they come to you how cool is that!

The owner, Eddie, and his wife run a wonderful, trusting, honest, and friendly glass business…read more They've always been the ones I go to from windshield cracked, broken side view mirror, or broken into window on our car. They've been here for years, and there's a reason why. They guarantee their work and stand by it. I wish them continued success. You can call other places and get a quote... but then call them, and you'll see how much more reasonable and fair they are. Highly Recommend this business. Thank you for taking care of me and my family, Eddie!

I walked into the place and ordered my window and replaced it they did a good job and fixed my…read morewiber too i recommend this place for auto glass

My wife needed a windshield for her new Ford Explorer, and they were able to accommodate her…read morethrough her State Farm insurance with a brand new factory windshield install in about an hour, including the calibration

They did an amazing job! Had my windshield done in an hour! I would recommend this place to anyone,…read morethe price was in my budget an amazing Deborah Williamson

I had an appointment for 8 on a Saturday. I was late so I am sure that is why he took another car…read morefirst. But he took my vehicle in the back right away and started to work on it. It is a lot more labor intensive than I thought. It took about an hour and a half, but he was courteous and told me everything that was going on and gave me updates as to the progress. Great experience by a true professional.

From the owner: Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Competitive Quote!As a…read moreleader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. We offer a complete line of auto glass repair and replacement services for vehicles all years, all makes and models, foreign and domestic, commercial or passenger vehicles. All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). "Quality means safety, and safety means everything.

Needed my sunroof fixed, done within 1 day and reasonable price. The dealer wanted over $2000 and…read morec&m charged me way below that price. Highly recommend .

December 27, 2024 I took my vehicle to City Auto Glass & Parts to get my windshield replaced. They…read moretook about 8 hours to replace my windshield. When I went to go pick up my vehicle I noticed there was a series of issues and problems. I told the shop about it and they told me to bring the vehicle back and they will take care of it. The same day there was a piece that broke off of my car after the repairs which added dings to my hood. And scratched up the top of my car. The shop was made aware the next day and was told again about the issues. The shop told me again to come on Monday and they will review. Sunday of the same weekend came around and the rain started to get in my car. I tried calling the shop again but they were closed. Monday came around and I took my car to the shop they replaced the piece that was broken with another broken piece until my "new piece" came in. In addition to replacing to replacing my windshield. And acknowledged that they will take care of the repairs for the paint that was scratched. They told me to only come back when the new trim piece came in. Everytime I have had to come to the shop I had to take an uber home as they worked on my car for more than 2 hours. When I brought the car back they owned up again to the issues replaced the trim piece and gave me a $50 refund for all of the Ubers that I had to take because I could not leave my car there as they did not want to be liable for additional issues. I pointed out to the shop the scratch's and excess glue on my car and they kept insinuating that the glue and scratch's were already there WHICH WAS NOT THE CASE. I have pictures of what my vehicle looks like before the car was taken to the shop. They confirmed with me that I can take my car to a body shop of their choice and they will take it from there. When I went to the shop and dropped my car off taking another uber home I got a call first thing in the morning the next day notifying me that my car was ready for pick up. When I went to go pick up my car, I noticed that the glue under the windshield smeared in with the paint and I brought this up to the body shop that my car was at and they told me that it smeared because of the wet glue. I was furious and they just painted over the scratches. I was told that I had to take to the shop I took my car too for additional assistance. I went back to City Auto Glass and they told me that it looked fine that nothing was wrong with my vehicle smeared paint and all and I had to deal with how it looked. That they would not take my windshield and trip apart again to redo it. **Disclaimer it has been raining and snowing since the damages occurred. Now there is corrosion on the car for the chipped paint that was painted over, glue all over the car, I can hear wind coming in the car from the last trim piece that was replaced and one of the trim pieces are broken. I have gotten several quotes to get my car fixed anywhere from $2,500-$5,000 coming out of pocket. I am outside of the labor warranty of the shop and per our last conversation the vehicle looked fine not owning up to what is going on now. So my vehicle is just damaged now without a proper resolution. DO NOT COME TO THIS SHOP. also they would not give me my money back.

Went for an alternator, great customer service and good quality parts, cheap prices!!!!!!read more

My recently purchased Mercedes had a pebble that hit my front windshield while on the expressway &…read moreput a small hole which had started to crack on two sides of the hole. The damage was beyond repair so I needed a replacement. I researched awhile for auto glass places & came upon this one that had good Yelp reviews. I called & spoke to Leslie on 1/7/26 who was friendly & informative which I appreciated. She looked up my vehicle & gave me a quote that was the best price out of all the places I got quotes for. She told me she'd need to order the glass so I told her to do so. I then came at 8:20 a.m. on 1/8/26 to get the glass put in. I was the first customer to arrive. A tall skinny guy came out & I told him what I was there for. He wasn't really friendly. He then took the keys to bring my car into the work area & I went into the waiting area. I like that there is a glass window by the front desk where you can watch them while they work which I checked a few times to see what they were doing. Many customers do business there, the waiting area became pretty full fast. Forty-Five minutes later, my car was ready. I went out to look at my vehicle. I didn't like the fact that they left all kinds of small bits of glass & debris on my front fender & I let them know that needed to be cleared. I felt on the windshield panel & some sort of black substance got on my hands (see picture). They cleared the debris & I then paid through Zelle because any other payment incurs a 3.5% processing fee. I asked for a receipt & asked the person who gave me the receipt his name because I had a few questions. He said "Carlos" & gave me a car calendar which was nice. I then go out to my car to leave. As I adjusted my mirror, the mirror suddenly came out of the holster. I was shocked & went back inside to let them know. It was the tall, skinny guy again who went out to look at it. He brought it back into the work station. They worked on it for awhile which made me a bit nervous while back in the waiting area along with the fact that there is a camera that the mirror is a part of. At first, the one worker requested me to put the mirror in the position I wanted. I questioned him - the mirror should be able to be adjusted, not just in one position. At that point, no part of management came to me to address the problem. Finally, the tall, skinny guy told me my car was ready. I now had been there 2 hours. I went to the car & tested out the mirror very carefully. I then asked the tall guy what the issue was that caused the problem. He mentioned about an original part but he wasn't communicating very well for me to understand what happened. I asked him if I have any other issues with the mirror what should I do. He told me to bring it back. I then asked him who the manager was of the establishment. He told me "why do you want to know?" At that point, my opinion of the establishment completely changed. I told him that I have spent close to $500 here & you are not willing to give me the manager's name? He then told me the manager's name is Carlos which is who had taken my payment prior. I asked him to bring Carlos over which he did. I confirmed with Carlos that he indeed was the manager which he said he was. I let him know my concerns as far as what the issue was with fixing the mirror & why his employee got snippy with me when asking a simple question of who the manager was there. He was able to explain why there was an issue with a bracket that secures the mirror & what was done to fix it. He told me he would address the response his worker gave me. He thanked me for my business, my patience but that didn't come until I asked to speak to him. It would of been nice to have gotten that at the time the issue was first presented as he was right there at the register knowing what was going on. Carlos was friendly & professional so I appreciated that. The lady at the front desk said that they've been in business for 17 years which is great. They have signs that say not to talk on the phone on speaker or video (see pictures) but the young lady who was working at the desk was talking to a woman on speakerphone & loudly playing games on her phone while also talking to another employee about a customer who she just spoke to on the phone who wasn't willing to give their car information. They had a big screen TV in the waiting area but it wasn't on. The waiting area is small but nicely constructed with black comfy chairs to sit & wait for your vehicle. My advice is to make sure you carefully inspect your car before you leave there. My wipers automatically turn on when there is water on the windshield so I had them test that out before I left to which it was working. I'm glad to have a new windshield but didn't like the hiccups that happened along the way. Mostly all the employees are hispanic & alot of times as they were working, they were talking in Spanish so I couldn't understand what was being said which for me was a bit uncomfy.

Got my damaged driver side window replaced here. Before I can open an app to use my phone they were…read moredone! Quality work in no time!!

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I had a last minute service where I needed to get my side mirror replaced. The owner told me to…read morecome in and replaced it without a problem. Very fast and professional service. I would definitely recommend.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

BEST QUALITY and very good prices ! Customer service was very helpful and professional amazing…read morepeople ! I love the job they did on my car they were very quick with the job !! Very happy with my purchase ! Highly recommend

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great to work with. Fast and courteous. And HALF the price of other quotes!!! I have used them…read moretwice now. 10/10 recommend