Typical overpriced scammy experience where they'll suggest 17 additional things on top of the oil…read morechange. At some point, Ian gave me the new cost (12x to the original cost) for a variety of things. I'm an immigrant with English as my serving language. I didn't understand 13 and change meant 1300. I tried to clarify asking, how much is it going to be? He said, "the price I quoted earlier", which in my mind was 160. I would request the staff to quote the figures clearly more than once in words that non native speakers can understand. It feels like they took advantage of me. Feels very icky. And this took almost 4 hours. If you bring the car for a small thing like an oil change, be on the watch for a long process of expensively unnecessary things to be done to your car. Management: before you refute my review and make the point that I agreed to all the services and the new cost, please read the review again. I'm taking responsibility of not double checking the prices with you and probing further on the "the price I just gave you earlier" when you're throwing 17 technical teens at me. BE EXTRA TRANSPARENT when your changes are over 10x an original price. When I was raising my concern after seeing the big bill. Instead of trying to understand but point, this tall gentleman came out to support his staff in an intimidating manner. No empathy for the first time customer. And this was my first experience with them. So disappointed right now. This is going to mess with my this months finances.

Took my 19 year old Accord in for major service. TLS did complete and thorough diagnostics . they…read moreexplained what required work now and what would require attention in the near and long future. as a result my car is running like a brand new car again. this outfit is expert, polite, and completely trustworthy. it was a pleasure doing business with them. I am now a loyal customer.

Amazing service and great customer care! Ms. Youlanda is a…read moregreat manager and she was very helpful to my car needs. This location answered all of my service needs in a timely manner and I value their support in ensuring my vehicle was serviced properly. Thanks Ms. Youlanda and staff for making my first experience a success!

Manager handled two unreasonable customers in a row (one making really degrading comments that your…read moreaverage person might throw hands over!) and took necessary precautions to keep other customers safe. Work was good, tires are good. I was impressed by the nerves of steel!

I'm not a mechanic nor am I certified in any way or form, but I am mechanically inclined…read more Regardless, I make sure I'm upfront with any shop I bring my vehicle to and I've learned to not expect that in return because of all the issues I've had in the past with other shops. I assure you honesty will you take you far and this shop goes above and beyond. It actually warms my heart to be in the store even waiting and hearing them deal with customers. Because, it shows me everyone is being treated the same way. I've only been to this store once and for my very first time being a customer it is very- very difficult to find a shop that is honest with its customers through and through. The customer service alone is 5* I've only brought my vehicle here once and as long as I haven't repeatedly came back to this shop for multiple issues for the exact same thing due to negligence I can assure you I'll be editing my review. I have an older car 2002 Honda and I can assure you I'll be bringing my vehicle here from now on.

I brought my BMW in for a full inspection and service. 2018 SUV model that I can't tell you the…read morename of. I'm impressed with the professional inspection report link that came via sms text. Gave me a great rundown and something concrete to use during my conversation with them. The associate (Phillip, manager or partner?) on the phone answered all my questions and I am pretty sure I didn't pay the girl tax. The prices are fair and there is clear communication. My car looks and feels great. Now I need to get it detailed. Highly recommend!

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

I came in for a simple TPMS reprogramming on one tire -- a service I had already shopped around for…read moreand found quoted at $50 by multiple other shops. I explained exactly what I needed before handing over my keys. The mechanic took my car, came back 15 minutes later, and asked me to pay $120 -- with zero prior discussion about pricing. My issue is not the price itself. My issue is the complete lack of transparency. A basic standard in any service business is to inform the customer of the cost BEFORE doing the work -- not after. I was never given the chance to agree or walk away. That's not a mistake, that's a choice. I only came here because a close mutual friend recommended this shop. That trust made it even more disappointing. I would not return, and I would strongly advise anyone to ask for a written quote upfront before leaving their keys here.

I went there for an oil change but I knew I had been losing oil slowly for the past few weeks. It…read moreturned out to be a bad gasket in my oil pan and they replaced it plus a few other items that needed to be done. Done for a reasonable price and the technician actually took it on a test drive afterwards to make sure it was good. A week later and it's still holding up. A+++

What a great place to take your car to. These guys know what…read morethey're doing and offer amazing customer service. No matter what car you bring to them they have at least one mechanic who is considered a specialist for that vehicle so you know that your ride is in good hands. I am very impressed by these guys. If you're tired of being lied to and getting ripped off, give these guys a try and see for yourself.

Mesa and his team are top-notch. They don't mess around with what they do. First of all, they do…read morecare for their clients. They'll even go out of their way to address things, and they're not one of those money-hungry guys. Secondly, the craftsmanship of their work is top-notch. I grew up in Los Angeles and moved to GA 7 years ago. Been to many performance shops (for my F82 M4, Audi R8, and 997.1 4S) in Georgia, and they were all crappy or mediocre compared to the shops in Los Angeles. I finally found the shop that knows what they're doing. Lastly, these guys are true car enthusiasts. Enough said. Period.

Took my fathers truck there for an oil change and 14 miles later the engine blew up. I contacted…read morethe shop after having it looked at by a reputable mechanic and the oil filter wasn't put on properly/not at all. When I contacted the shop, they did everything but accept responsibility. The manager, Sonny, acted like a gorilla and refused to stop screaming into the phone. A real class act. I talked to the owner who said I should sue them, but I'm too poor to do so. Please don't take your vehicles here. Now my father, a cancer patient, is without his truck and I'm trying to get him mobile so he can make appointment. A real classic act. These people are crooks, short and simple. And Sonny, you should have left that attitude in prison.

Found this shop through the excellent Google Reviews. They were the only shop of four or five…read moremechanics who could fit me in last minute on a Saturday afternoon and get my car back the same day. I brought them a two page readout from an express oil change place I'd used just for my oil change. The guys at Almost Auto Service were kind enough to check out my car for any routine maintenance and repairs as well as walk me through why the recommended services from the express place were largely made up to drive up the bill. In the end, all I needed was a new air filter. Can't recommend them enough for the honest, friendly, and quick service.

A Trustworthy Team You Can Count On for High‑Mileage Cars…read moreThis was my first visit to Eddie's Automotive Service, and I'm genuinely glad I went. My 2012 Subaru has lived a long, well‑traveled life -- now at 180,000 miles -- and when I started seeing fresh oil spots in the driveway, I knew it needed attention right away. A neighbor who has trusted Eddie's for years recommended them for their excellent work and honest approach. From the moment I arrived, my car was checked promptly and thoroughly. Unfortunately, several issues were uncovered, but the team explained everything clearly and without pressure. Because I need to handle the repairs in stages for budgeting reasons, the mechanics helped me prioritize the most urgent items and created a practical list of what should be addressed next. I left with a clear game plan and real peace of mind. It's reassuring to find a shop that's straightforward, knowledgeable, and genuinely committed to helping you extend the life of your car. I highly recommend Eddie's for anyone looking for honest guidance and dependable service.

They are honest, contentious, and technically competent. The only drawback is that their hours…read morecould be longer to facilitate early drop offs.