Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

Dr Smith is so caring and has an amazing bedside manor. She makes sure you have ALL the info and…read moreright referrals. HIGHLY recommended

Dr. Smith is a doctor that really cares about her patients. She even called my wife at home on…read moreMother's Day to see how she was doing.

I could never hold down a doctor for more than my yearly physical because the vibe just wasn't…read morethere. Dr. Britton-Mehlisch has been a lifesaver. No more repeating my health history for strangers! This is the second year I've gone to her and she is simply a joy. Super sweet and genuine, incredibly attentive and asks questions, and never once, do you feel rushed. Conversation flows easily and she really makes you feel like a valued person vs some patient number.

I became a new patient at Family Care of Arbor Walk on January 1, 2026 after a change in health…read moreinsurance. It took 6 months to see Dr Jared Beck for my yearly physical. At that time, I explained that I was having gastrointestinal issues since November 2025 that was not improving. A colonoscopy request was submitted and scheduled for September 25, 2026. On August 25, 2026, I left a message requesting an appointment as my stomach pain had sharply increased. I called back on August 26, 2026 and was told the next available appointment was October 2026. I called back and asked if anyone could see me sooner, if there was a cancellation list,I could be on as I was unable to eat due to severe nausea and had lost 8 pounds since Monday. I was told no one could see me until October. On August 27, 2026, I was admitted into hospital through the emergency department at Lees Summit Medical Center. Before being discharged from the hospital, I requested help with a follow-up appointment. The case worker was able to make an appointment for September 8, 2026 at 10:30 am with Dr Beck. I arrived at my appointment with Dr Beck on September 8th at 9:45 am for my 10:30 am appointment. I waited in an empty waiting room until 11:01 am. At no time was I given any reason why I continued to wait 30 minutes after my appointment. I left without any medical follow-up. So if you want zero medical help so you have to go to emergency room - this is your practice !

Terrible service. I have ran out of needed medications numerous times. My last ever time was 2…read moreweeks to get a call back on a weekly medication

LOVED Dr Sweeny! Now that he is gone, this place has really gone downhill DRASTICALLY. From what I…read morehave personally heard, experienced and witnessed, Sam the office manager (who has no last name) is completely unethical and could care less about the patient or their family. In congress with an NPRN Robin Campbell, Sam, and Dr. Michael Bahl made the decision to force my husband to stop a dangerous drug cold-turkey. This is a drug which requires weaning off, not to be stopped suddenly. This has caused MAJOR issues with him physically and in our family. NONE OF THESE "medical professionals" care AT ALL! They are completely happy with the HARM they have caused him and my family. As I have been in the healthcare industry for over 35 years, I am SHOCKED at their behavior! Because it has been so egregious, we are taking this to our attorney and to the Missouri professional licensing and registration board. For this MEDICAL office to HARM patients in the way they have, a LEGAL response is now necessary.

I love Dr. Aholt. She always knows you and your family. You don't waste appointment time going…read moreover your issues because she already knows them. She is thorough, kind, and has a great bedside manner. I'm so glad that my daughters and I found such a caring and competent doctor.

Dr. Lambird is excellent. She is thorough and knowledgeable, and sticks to her schedule. No…read moreextended stays in the waiting room at this office - I rarely have the time to even start a magazine article. =)

I see Dr. Gracheck for weight counseling. The front desk staff is very friendly, it is easy to…read moremake an appointment, and they are right on time with your appointment. Show up on time and you won't have to wait. Dr. Gracheck is a very humorous and social personality. It is nice to have a doctor with a friendly bedside manner instead of a programmed robot. He will be my doctor until he retires. I highly recommend this Doctor and his office staff.

James E. Gracheck is one of the best doctor I have ever been to. Dr. Jim will take time to listen…read moreand tell you the best way to care for your problems. The world needs more just like him. Vicki Peace

My family and I have been patients of Dr. Mike Ausmus for 30+ years. He was wonderful. Over the…read moreyears, though, St. Luke's primary care became worse and worse. The bureaucracy became impenetrable. Patients could not schedule an appointment without waiting months - even in an emergency or when post-hospitalization checkups where immediately needed. Patients could not call their doctors. The Central Scheduling office that handles all patient communication knows nothing about medical care, always says it will be 5 to 6 months to get an appointment, even in an emergency. And, the Urgent Care office is notoriously horrible; even St. Luke's doctors recommend going elsewhere. Since Mike retired it has become infinitely worse. We received a letter telling us we'd been "reassigned" to another doctor - like cattle. However, that was not true. When we called to make an appointment for an urgent issue, we were told we did not actually have a doctor. We would need to schedule a new patient appointment - 9 months later. I scheduled new patient appointments for each member of our family, and the doctor cancelled some of them and did not show up for the others. It's been a year now, and our children have not seen a doctor. St. Luke's management has lost its way. By putting up all these barriers between patients and doctors, they are effectively committing malpractice. I would strongly recommend choosing another primary care office.

PATIENTS BEWARE! Shame on St. Lukes. I waited 5 months for…read moremy scheduled appointment with Crystal Brown-Vredenburg, then the doctor canceled just days before. Then they wanted to reschedule for next year. Next year??? I thought they were joking. I asked then what assurances I would have if I rescheduled the appointment. St. Lukes's said there is no guarantee any of their doctors will keep an appointment. How is this ethical behavior in the medical profession? Very disappointed.

I absolutely love him. He's good at what he's doing. Save me from heart, failure. He's honest, and…read morehelps you , however he can. I've seen him for some years. A damn good, man.With his nice attitude.

I have gone to Dr Lovinger for several years and trust him to make good suggestions and decisions…read moreabout my health care. He has always been thorough, asked me questions and listened carefully to my responses. For our family, he has offered us quality care in a conscientious manner. We will continue to see him as long as our insurance offers him as a provider. Thank you, Dr Lovinger.