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Smith Melissa MD

5.0 (2 reviews)

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5 years ago

Dr Smith is so caring and has an amazing bedside manor. She makes sure you have ALL the info and right referrals. HIGHLY recommended

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8 years ago

Dr. Smith is a doctor that really cares about her patients. She even called my wife at home on Mother's Day to see how she was doing.

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Saint Luke's Primary Care-Lee's Summit

Saint Luke's Primary Care-Lee's Summit

2.3(7 reviews)
1.7 mi

My family and I have been patients of Dr. Mike Ausmus for 30+ years. He was wonderful. Over the…read moreyears, though, St. Luke's primary care became worse and worse. The bureaucracy became impenetrable. Patients could not schedule an appointment without waiting months - even in an emergency or when post-hospitalization checkups where immediately needed. Patients could not call their doctors. The Central Scheduling office that handles all patient communication knows nothing about medical care, always says it will be 5 to 6 months to get an appointment, even in an emergency. And, the Urgent Care office is notoriously horrible; even St. Luke's doctors recommend going elsewhere. Since Mike retired it has become infinitely worse. We received a letter telling us we'd been "reassigned" to another doctor - like cattle. However, that was not true. When we called to make an appointment for an urgent issue, we were told we did not actually have a doctor. We would need to schedule a new patient appointment - 9 months later. I scheduled new patient appointments for each member of our family, and the doctor cancelled some of them and did not show up for the others. It's been a year now, and our children have not seen a doctor. St. Luke's management has lost its way. By putting up all these barriers between patients and doctors, they are effectively committing malpractice. I would strongly recommend choosing another primary care office.

PATIENTS BEWARE! Shame on St. Lukes. I waited 5 months for…read moremy scheduled appointment with Crystal Brown-Vredenburg, then the doctor canceled just days before. Then they wanted to reschedule for next year. Next year??? I thought they were joking. I asked then what assurances I would have if I rescheduled the appointment. St. Lukes's said there is no guarantee any of their doctors will keep an appointment. How is this ethical behavior in the medical profession? Very disappointed.

Smith Melissa MD - familydr - Updated June 2026

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