I have been seeing Dr. Kenton Kaufman for several years now. I started going to his office when I got married because my husband went there. I have a history of adult asthma so when I get an upper respiratory infection it makes breathing a little more difficult. Dr. Kaufman is not easy to talk to and I never felt 100% comfortable with him being my dr. but his location was good and my husband seemed to be happy with him. I went in last year when I was sick, they did a strep test, that was negative but I had been fighting this for 2 weeks before I ever went. He wanted me to go another week & if I wasnt feeling better he would then write me a prescription, so I went back and still nothing....I had to go to CVS MinuteClinic to get a prescription to get over my very bad chest cold. Now, recently, I called on a Friday morning to get a refill on a RESCUE inhaler, mind you he has prescribed this to me previously and has treated my asthma for over 2 years. Its Monday at 12:30 in the afternoon and I still havent heard back from his office and nothing has been called in to my pharmacy. Hello, rescue inhaler....not too much to ask for. Again, still no return call. I have asked for a copy of my medical records and am transferring to a new doctor. I did not want to end up in the emergency room, spending a couple hundred dollars to get a breathing treatment, just wanted ONE refill on my RESCUE inhaler.
Unsatisfied client...... read more