Great all-around experience with College Park Family Care at the Murlen Office. Very easy to check…read moreavailability and schedule an appointment online. Once arriving, the check-in process is smooth. New patients must present ID and insurance. Once you're in the system, only an updated insurance card is needed (if applicable). The nurses are very attentive and friendly and Dr. Ensminger is the best. Not only is he extremely knowledgeable, but he truly cares about his patients as well. I always feel welcomed here and that's why I keep coming back.

I've been using this practice for over 10 years. Have seen several doctors here, but I mainly see…read moreLarry Lux, who is a P.A. Larry has a great "bedside manner," very professional and knowledgeable, but he always surprises me with his common sense. Example: I had an orthopedist tell me I'd need knee surgery soon. I told Larry, and he told me that's what they get paid for - doing knee surgeries. Larry instead gave me a three injection treatment that I've done twice now, and it helps tremendously. I don't think I've ever had a bad experience with this practice. They are Christian-based (I think) but all that's meant to me is they care about their patients. I can't recommend College Park Family Care highly enough, and I'm old enough to have had experience with *lots* of doctors. :)

Be careful, this clinic will CHEAT you on you billing! second time they coded wrong. First time it…read moretook 6 months for them to realize my daughter did not see a specialist, just a nurse practitioner who tried to charge her for a specialist fee. finally got that resolved. Now she went in and asked for a physical, which my insurance pays for 100% no co pay, they charged her 40.00 copay at time of visit. my daughter not knowing this paid. I called the clinic and spoke to the receptionist, who verified that she scheduled a physical, then I spoke to the office manager Misty, who stated it was a work physical, and they consider each physical a different type, such as work/school/personal. I verified with insurance there was no such thing as different physicals. Then I tried to call the billing office for 2 weeks, multiple times a day, and Brittany never answers or returns calls, I then called main hospital who sent me to the billing supervisor, who was extremely rude, she said they sent it as a regular office appt not a physical. and she had no intentions on changing it. therefore my daughter should get a refund for incorrect coding, because they decided she came in form something other then what she stated. This is now being disputed. WATCH YOUR BILL IF YOU GO HERE, THEY ARE KNOWN FOR LYING AND CHEATING.

I have been going to Dr. Christiansen for several years and he is the best health professional that…read moreI have ever used. His nurse, Jamie, is great as well and returns phone calls quickly. I recently moved and now it takes me around 45 minutes to get to this office and I consider it more than worth the drive.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

Need a booster shot? Go somewhere else unless you don't mind waiting upon arrival for 30 plus…read moreminutes. Nobody coming or going either. Makes no sense. Staff not helpful at all. Plenty of time to talk amongst themselves though. It's understandable why my primary physician left. This is my last visit.

Overall I like Olathe Health Systems. I am on my third PCP through them in about a decade. Although…read moreI greatly miss my original doctor, Dr. Chartrand, I have been happy with other doctors I have seen. Dr. Fieleke is my new PCP and I just adore him. He is very attentive and asks a lot of questions. Today was the second time I visited him, the first was over the wanky eye, today we did a physical. Dr. Fieleke has this shyness to him that just makes you feel comfortable and relaxed. Like Dr. Chartrand, Dr. Fieleke doesn't avoid asking about your life. This is important to me in a physician because I want someone who is aware of my lifestyle so that they look at any issues in that light. Having a doctor that openly asks these questions and doesn't become uncomfortable talking about these things is a huge plus for me!

This woman is amazing! I fell in love with her at my first appointment! Okay, maybe I'm over doing…read moreit, but seriously, I moved away to Florida and I miss her! It's that crazy! Anyway, I was introduced to Dr. Holly in high school. I had always gone to College Park Family Care Centers for doctors, but didn't like my previous General Care Provider. When The College Park branch that Dr. Holly is currently in opened up, my mother set up an appointment for me. it was very nice because the new location was a lot closer to home and school, so it made going to the doctor a lot more convenient. I've always felt very comfortable with Dr. Holly. I can talk to her about anything (as you should be able to with your doctor). She's always very kind and understanding and seems to sincerely want to help in all situations. She's even told me to bring in business cards for my photography company in order for her to give them out to clients who need the services. She's also the only gyno that I've ever had. Growing up I always heard scary stories about well woman's exams being hated, but Dr. Holly is good about distracting you with easy conversation and the whole thing really isn't that bad. She's always great about walking you through all of your options with any problem. She also has a little girl so you always get to look at adorable photos while waiting for her! I desperately hope to move back one day and get my favorite doctor back...I'm not a fan of my current one!

I have been a patient of Dr. Holly for over a decade. I like her as a person and her demeanour is…read morefriendly and pleasant. However, I can't say that I have confidence in her ability to treat patients in the most effective way. The office staff at College Park is difficult to work with, too. Over the years, I have been referred out to an OBGyn, Endocrinologist, Cardiologist, Pulmonologist, Dermatologist, and I'm sure other "ologists" I'm forgetting. Most of the time these specialists are more expensive to see and they often tell me I don't need a specialist that it could have been handled by my family physician. Today, I have a form that is needed for my employer. It has been less than a year since the form was signed last year. The office staff refused to ask if the form could be signed by Dr. Holly without being seen. It is the last straw. Everything with this doctor is more difficult than it needs to be and I can't say that my health is benefitting from the extra steps and money it takes to see her.

This medical office is a wonderful walk-in experience. They have a wide variety of hours to suit…read moreyour needs and are open Seven days a week. Conveniently located with access to multiple pharmacies extremely close by. Excellent physicians and mid-level providers who are very knowledgeable. Full lab and x-ray available seven days a week. There can sometimes be quite a wait so I recommend if you get there right when they open to be prepared to wait.

We moved to the area recently and needed to find all new Doctors. I have been here 2 times now. I…read morefor an annual wellness check for my turning 5yo daughter, the front desk staff was just ok, I was kept on hold for quite a while making the appointment. The actually appointment was great. Dr Eliason was really good with my daughter and was able to spend at least 20 minutes with us just doing all the routine things. When it came time for immunizations they handled my freaking-out daughter really well (it took 4 aides and a nurse to hold her down and give her two shots, ugh!). For visit number two my 3yo had an ear infection and I wasn't sure what was up with my 7yo (sinus infection?). They were able to make an appointment for that same afternoon with Terri (Dr Eliason's PA). I was kept on hold for a while to make the appt and waited in the waiting room for around 10 minutes but Terri was very sweet and very good with all my kids. It was a sinus infection for the 3yo but turns out the 7yo is super allergic to Kansas so allergy meds were prescribed. Overall, 3 stars for the reception staff and 5 stars for the Doctor and nursing staff.

I wouldn't even waste my time going here! Take my word and experience and find another provider in…read morethe JOCO area! I have always experienced nothing but I unprofessionalism and today's incident really did it for me. All the front receptionist is always rude and clueless on doing things. Out of all the doctor and healthcare offices that I have visited throughout my life this office is the lowest of the lows on my list. Don't experience what I did and save yourself the time and headache! Goodluck!

My husband and I have been going to this practice on and off for about five years. While we loved…read moreour original doctor, it was always very difficult to get in to see him - often the waits were a month or more. Since he has left, I find the doctors impersonal and I always have problems scheduling appointments. Since they began switching to digital records it's even worse. I would not recommend this practice.

This place rocks my socks. Yes, I said rocks my socks…read more Since I was really young, I've always gone to College Park Family Care Centers for medical needs. I was introduced to this specific one in high school when it newly opened. I met my new Primary Caregiver - Dr. Holly Kaufman - and fell in love...as is she's awesome! :P The whole place has a great atmosphere. There's always music playing - Christian music too because I believe they are a Christian organization. The office people are very kind and helpful, the nurses are kind and considerate, and Dr. Holly always makes me feel at ease. It's like having a family friend for your doctor's office. I've been to many other doctor's offices where they have glass windows on the front desk and locked doors to enter and leave the doctor's area...but here it's all open and easy flowing. I love that feel. It makes me feel more important and relaxed and less stressed and imprisoned.

One bad experience ... well! Multiple poor experiences and you realize there's a pattern. Not good…read morewhen your doctor (Kaufman) gives you the clear impression that he's not interested. Not good to get an additional 'charge' for bring up a matter during your annual physical! Then I nsisting that you come in, just to get refills, and you begin to realize you have the wrong doctor. WORST OF ALL - I called with chest pains (thinking I had Covid issues I was obeying CDC instructions to call my GP first) only to find they were ALL on Spring Break...! I couldn't get access to any clinician (couldn't get past the officious receptionist). So I hung up & called a NP in the family, and was advised to get into the ER immediately. Bottom line - 3 weeks now since my heart attack and still NOTHING from my doctor or anyone in the practice. Pretty appalling. I am done with trusting my health to this place and I would never recommend anyone go there. But hey - maybe they just hated me...?

I had thee most wonderful experience today with my doctor's billing office. I had a balance due…read morethat I needed to pay before my daughter could see her doctor of course. The person I spoke to was so patient and explained everything clearly to me and honestly I don't think patients calling in to figure out a bill is generally something they look at as a positive experience and most people would just want to avoid it all together however the experience I had with Tiffany T. was so wonderful to me. She took the time to help me understand the balance that I had and make it a completely positive call. I hope I never have to handle any more billing situations (this bill was my fault and not College Parks error) however if I do have to deal with it in the future, I hope I get the same person next time. She was such a joy and made this process completely painless. I'm sure this is the way she normally treats people who call in with billing concerns however I hope she knows it's the way she treated me as a human and made my experience wonderful that makes billing interactions less stressful. She is an asset to this company and I hope Tiffany knows it's these experiences that she provides to patients at College Park Family Care that keeps the patients loyal, at least for my family. It's the little things that matter so thank you for doing such an awesome job!

I like Dr Aldridge but the billing isn't the best to work with. They do not let you make payment…read morearrangements and if you don't pay your bill in full they will not let you be seen again till it's paid. Some of us are trying our best. It'd be great if you would let us be seen and make payment arrangements on our bills.