Updated after being contacted by Kim Pratt, practicing manager: I feel even stronger about my rating. In fact if possible they'd get no stars. Kim is extremely disrespectful! She did not take my concerns very seriously as stated. I was called simply to be insulted and informed that I was lying, as patients are always informed of this late cancellation policy. This is the WORST neurologist office I have ever been to, I'll go elsewhere! Please please read negative reviews before making your decision. You'll see a pattern. After having a great experience during my ER visit, at Menorah hospital I put trust in who they referred. My first experience with Johnson County Neurologist was the scheduling. The wait time I was given was over a month even though I stated ER needed me to be seen in 2 days. Glad I didn't die waiting for my appointment. (SMH) This is the same amount of time a patient is given without any ER visit. My second experience was with the neurologist herself, Dr. Younger, who did nothing more than what the hospital had done over a month before with the addition of scheduling a MRI, blood & Nerve test. She's the furthest thing from empathetic while trying to convince you to take prescription meds stating "it's a fun little drug". The location she selected for my MRI was a month out. Thanks to my PCP two weeks later I found an imaging center that got me seen in 2 days. It would have been the same day but they waited all day for the referral to be faxed over by Dr. Youngers office. The nerve test referred to me was with her colleague Dr Clark. Which AGAIN I had to wait yet another month. At this point it was clear this office doesn't care about finding answers for its patients in any timely manner. The day before my appointment I received a call from their office. The call was very short, ONLY stating that I had two appointments back to back and start times. This was the same info I previously confirmed from their text. There were no further details given including any cancellation policy. Living over 35 minutes away being told, if late your appointment will be canceled, would be remembered. On the day of my appointment it was storming, even leaving my house 10 minutes early, unpredictably I had to wait in multiple traffic accidents, and slow downs due to the storm. When I arrived at their location lo and behold no parking as always bc it's shared with the whole hospital. By the time I found parking and rushed in during the storm I was 10 minutes late. The front desk lady took her sweet time, a few minutes later informed me I possibly wouldn't be able to see the doctor because my appointment started at 9:40. I looked back down at my phone the time it was exactly 9:52. (Keep in mind this after the couple of minutes that she wasted) Upon checking (now 9:53) she said Dr. Clark stated he didn't have enough time to do my appointment. With having back to back appointments I of course requested to reschedule them as I wasn't going to wait around for almost an hour because Dr. Clark felt that a "40 minute procedure" (Kim Pratt's words) couldn't be completed in that little of time... (47 minutes) AGAIN they couldn't get me in for a month and a half. I'm expected to wait, continuously having issues that put me in the ER in the first place, until mid August now. That's 4 months just wasted on WAITING! Of course I shouldn't of been surprised when she had me waiting around another 10+ minutes while "rescheduling" my appointments. Something that took 2 minutes the last two times. Seems very odd! I also find it awkward how they conveniently have enough time to waste our time as patients. When you arrived on time you're expected to wait over 15 minutes in the room to see the doctor. Which is another thing I experienced on my first visit. I had waited OVER 15 minutes from the time the nurse left the room until the time the doctor came in. Yes, but me being 10 minutes late, as I'm not willing to kill myself to get there, will throw EVERYONES day off -- again Kim Pratt's words. Complete rubbish! There's no true concern here for the patients, their time, what they're going through, or actually finding out answers. read more