Notwithstanding their mixed reviews regarding responsiveness and the fact that the company never…read moreresponded to my emails for an "appointment / estimate" I telephoned the Company and scheduled an appointment in late June 2024 and was told by the "owner" after his physical visits that an estimate would be sent shortly. To date (August 7,2024) I have not received either an estimate or any communication whatsoever from the Company.

They put our units in and I called for service two years later. It took 25 minutes of repeating my…read moreaddress and my request for service and then they told me, "Oh, by the way, we don't do residential service in Massachusetts any more." Thosse are 25 minutes I'll never get back.

Want to pay twice the price for electrical work ? Call…read moreWillet. Get Willet's hourly rate and a quote before having them do any work. Then ask a knowledgeable person about electric matters if the price is fair Willet is a horror story in the making if you are not prepared for over billing and over budget repairs.

From the owner: Willett Electric, Inc. are contractors for electrical services that include electrical wiring for…read moreconstruction communication systems, underground cable systems, and renovations. We also engage in trouble shooting and service for both commercial and residential dwellings.

Andrew added an outlet for an over the range microwave, and for a bidet. His work was excellent,…read moreand very reasonably priced.

Reached out to Andy thru Yelp on a Friday afternoon and received a call back within an hour or two…read more Discussed the small project and he came out to check it out the following Monday and since it was a small job (1 day), he could be there on Thursday. Shows up on time, does good quality work and received no complaints from the Electrical Inspector. Already planning on having him install some recessed lighting and ceiling fans in our bedrooms and living room. Andy is a decent guy who does what he says and for the price he quotes.

All Gas installed my new gas furnace approx 5 years ago. No heat 3 weeks ago and I called All Gas…read moreto come out and they identified the problem. 2 Days later I get an email saying they have decided they will not work on my furnace. They mentioned I made a comment they did not like but I feel the real issue is they are too busy so they made up an excuse to drop me as a customer. I was also confused as they stated I did not have a service contract but my tech said they do not offer a service contract. In 5 years I never received any communication recommending a service contract. So lots of mixed signals and still no working furnace 3 weeks later.

They do a great job at a good price. They installed our splits and did service calls for cleaning…read more Very reliable and will work with you on any insurance claims, going way above and beyond. I highly recommend them. Thanks Mike C

Craig from KNA electric answered our call quickly and worked around our schedule to come give us an…read moreestimate. He was on time (actually early) and very pleasant. We did go with KNA for our fuse box conversion and the fur it efficiently, on time and with no hidden issues. Craig communicated well the entire time. A definite gem in the business!

From the owner: Full service electrical contractor serving MA, RI, and NH.read more

I strongly advise anyone to stay far away from Cape Cod Cleaning Systems…read more From the second I walked in, the place was a complete disaster--filthy, cluttered, and totally unprofessional. It looked more like a hoarder's garage than a legitimate business. They shoved my nearly new pressure washer into a pile of equipment like it was junk. The mechanics were completely incompetent. I clearly explained the issue--it was over-pressuring and needed an unloader valve--but they had no idea what they were doing. Instead of listening, they made ignorant comments about it possibly becoming a "boat anchor." That alone told me everything I needed to know. They refused to provide a drop-off receipt, which is unacceptable. After a full week of zero communication, I called and got brushed off. That's when I decided to go pick it up myself. What I walked into was unbelievable. My machine was sitting on a forklift, hanging off the edge, with the electrical cord ripped off. Then they claimed it wouldn't start--meanwhile, they had removed the very trigger switch that allows the machine to run. When I pointed that out, they just stood there clueless. This place is the definition of careless, disrespectful, and unqualified. They damaged my equipment, wasted my time, and treated me like I didn't know what I was talking about. Do not trust these people with your property.

Great people, even better service. If your commercial power washer is in need of service this is…read morethe place to bring it, quick turn around, reasonable rates, and excellent communication. Lou went out of his way to save and repair a part rather than sell me a new one. They don't try and upset just change needs to be changed. A++++

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.