Our old generator service technician stopped returning calls and we had to find a new one for our…read moreannual service. Our generator had been running sort of iffy since the long power outage in March and we needed some diagnostic work as well as a general tune-up. Joe from RALCO came out and spent a long time talking through the ups and downs of our current generator (no we didn't need a new one, yes we'd need to get a new battery, yes we could change the oil ourselves, here's how...) and got it all up and running smoothly again. I appreciated the speediness with which I could get an appointment and they were easy to communicate with as well as being just up the road. I had a question about my bill and they got back to me promptly and were friendly.

We hired Ralco to fix our commercial generator, they made several attempts but couldn't fix it…read more They just changed part after part and when it still didn't run they blew our circuit board they didn't figure out the cause and installed a new circuit board which also blew and they charged us over $9000 and left us without a running generator. They didn't even try work with us or discount the invoice.

Had a plug for my EV installed. It was not an easy task. Shameless Plug was…read moreprofessional and neat. The plug came out great and has made my life so much easier. Highly recommend

Excellent service. Great prices. He came when he said he would. Definitely, give him a call.read more

Reliable and honest service. Had an issue with my AC and they came out and fixed it right away.read more

My problem was solved but I should have asked about pricing policies before scheduling service. I…read moredid not, and no info was offered. My problem was lack of heat (in winter) due to furnace tripping the breaker. A heating tech was sent. He replaced a heat sequencer. About 30 minutes after the tech left, the breaker tripped again. A few hours later Jestings sent an electrician who determined the breaker was "burned" and needed replacement. The electrician did not have a breaker with him and said he would put in a temporary one and return with the correct breaker. He came the next day and replaced the breaker. I was charged $90 in labor for each of the three calls, totalling $270 just for the labor. Materials and taxes brought the bill to $358. I questioned why I was being charged twice for the breaker replacement as these might routinely be carried on the truck, especially when the call concerns a potentially bad breaker. (I was told their electricians don't carry anything on the truck.) If they had asked, I could easily have opened the electrical box and communicated the number over the phone. Or texted a picture. It seems to me this third visit was a manufactured and unnecessary one. I was very disappointed in their policy but my fault for not asking, I guess. Service was provided within 6 hours. Office staff member was responsive and courteous over the phone. This was somewhat of an emergency so I am grateful that Jestings came to my aid and managed to fix the problem.

Quality installation. Cleaned up after installation and it looks great!!…read moreVery professional and friendly. They cleaned and vacuumed as well. What a great decision hiring Justin and his crew. 1000% happy....and cool!

Knowledgeable, personable, and very professional! Excellent communication. Highly recommend James!read more

Very knowledgeable... extremely professional. Good price ... have used him several times. Very…read morehappy with his work.

Great service! Honest and reliable! Highly recommend! Had a…read moregenerator issue with a monitor/ controller , he inspected then said he didn't have a replacement but metered it and suggested I order the part. Showed me how to install and then wouldn't charge me for the service call! I have a new electrician to use from now on!

I've had K.P. Plumbing & Mechanical handle many plumbing jobs at my home and I highly recommend…read morethis business. Keith is highly skilled at his trade and he's an honest, reliable, and trustworthy person. I hired him to install a washer and a gas dryer and he quickly fixed gas pipes in the process. He came by to fix a shower/tub faucet and then jumped in to help fix the thermostat hook up to the furnace as well. Next up, I'll be calling him to replace some lead drain pipes. He's goes above and beyond and does the job right, the first time.

Keith was quick to respond to my questions and concerns . Was able to quickly reslove my issue and…read morejob was completed timely and efficiently would hire again and will

Pierre and his crew recently completed a 6 head and 2 condensor unit for a complete home mini-split…read moreconversion from oil heat. The entire process including initial site visit, estimate, MassSave loan application and closure, and installation(1 week) took only 3 weeks! Pierre walked me through all the steps needed for each phase of choosing equipment, room placement, MassSave process, App and Wifi setup. I can't thank Pierre and his crew enough for their meticulous attention to my specific needs and unique home layout. This is the smoothest home project I have been involved with. Highly recommended.

Very disappointed in how, after 2 plus years of solid service they completely dropped the ball…read more Went to open the house on MV 1st week.of May. Error code on units showing no refridgerant, which means probanly a leak. Called that Monday for appt. Was told they are not on island t il Thursday, so took appt then between 10 and 12 arrival " but they will be there closer to 10" per customer service person. 1 pm to 2:30 pm multiple texts and phone calls to the owner and his CSR. No response from.owner and.CSR was in a meeting At 2:45 got a text they qere not coming today and woukd try agin early next week to get back on island. Temps were n in low 40s at night, 50s daily and i had no heat. Called Climate Care MV. Set up appt for 2 days later, but a guy frred up and was there at 7pm Ran tests, put in a dye came back 6 days later and detected the "Massive leak" in one of bedrroms. Called Senville, found out F&J had tegistered the unit with correct address and email but had someone elses name and phone.number, so we had to correct the registration Shipped unit in 2 days. Climate care installed, recharged, pressure tested and all was good to go with time to spare before 1st renters arrive. Will use Clmate Care moving forward as they are very reliable , thorough and on island. I woukd think twice about using a company for mini splits or any unit that may need routine servicing or emergency servicing that is based off island. Find an onnisland vendor. Sorry F&J but here we are 4 weeks later, no text email or phone call to apologize for completely failing a now former customer ​​