The Carpacchio was awesome. I never tried this beef appetizer before and found it unique. Waitress walked by & ignored us for 20 mins. Then apologized and gave the above dish free. Tuna dish was very good. New York strip was chewy Location is nice and portions are generous read more

A secret gem! My son was moving and we decided to take a break and get some dinner. I have food restrictions and so wanted to find a place we could go and not be too challenged. I saw the good reviews and with my restrictions, I knew we had to stay away from chain restaurants. This place is nestled in the woods on a lake. We weren't dressed for a fancy meal but this was a nicer type place, but they still accommodated us openly. Service was great, food even better (even with my special needs) View was relaxing... Worth it in everyway! read more

The food is first rate and the service was friendly and attentive. Be sure to check out the mushroom soup. Yum!!

Went to Martell's to have the prime rib. I ordered the 10oz and husband the 16oz. When they came out they were the same size. When questioned they quickly said oh the chef accidentally gave you a 16oz. ??? Really?? Doubt!!! The prime rib wasn't very good , tough actually. When visiting the lady's room they were out of paper towels and toilet paper in 2 out of three stalls. Husband said it was the same in the mens restroom! For a somewhat fine establishment we were very disappointed all around. Waiter and waitress was nice did a good job. The mushroom soup was actually good. Won't be back anytime soon. Can actually get a better tasting meal at Texas Roadhouse. read more

We love to dine here. Especially in the summer when the patio is open. Great quality food, atmosphere, and service. Recommend making a reservation if you want to eat outside. read more

Bartels has been around for a long time and I can see why. They have excellent food and superior service. a little on the pricey side, but absolutely worth it. Seems to be geared toward adults not so kid friendly. Great place for a date night. I highly recommend it. read more

Food is great, service has always been fine and the ambiance is very nice and welcoming. One of my favorites to go to date night at. A little pricy, but worth it. read more

We love dining here when we visit family in Kalamazoo/Portage. Worth the $--the food & atmosphere & service are great!

Stellar food, stellar service. The salmon was amazing, as well as the caramel apple mule. Our server Jared was so upbeat, helpful, and professional. Definitely the best waiter I've had in a while. Amazing experience!! read more

Love this place, everything they serve and especially those preparing and serving it! Great personalities, customer interaction, and positivity! The patio is especially nice and enjoyable!, read more

Formerly called the Black Swan, this has continued to be one of the classier restaurants in Kalamazoo for 40+ years.

Awesome customer service!! I loved the food and staff were so nice and friendly! I loved the view of the lake it was beautiful and the restaurant was nice and comfortable. read more

Lovely old school restaurant. Great service and good quality food in a beautiful setting. Parking is great.

Need to update my review. Came here for thanksgiving eve and ordered the prime rib at "'market price" which turned out to be $40. It was not seared/crispy edged like last time and kind of flavorless. My brother's steak home made with a suvee was a lot better for $10. The vegetables were dry. My mom ordered 5oz steak with shrimp for about the same price well done. The steak was bright pinkish red. She asked the waitress to cook it longer. The steak came back with edge brown but inside was still the same color. When we asked the waitress for take out boxes she saw the steak and commented saying "wow, that's still red . I would cook it more at home". My brother asked for a small bowl to share soup and she brought out another soup instead of just the bowl. The wait time for man course was 45-50 minutes. Overall we were not satisfied. read more

Motels it's a wonderful restaurant for both a couple and bigger gatherings. They have a beautiful outdoor space, and we love the bar downstairs. The menu changes and the food is usually solid. read more

Zero complaints! Reservation for 5 at 6pm on a Thursday made without any trouble. Seated on time. Cozy environment, warm fireplace. Tables spaced nicely so that it was not too crowded or noisy. Nicely sized menu for lots of different tastes. My party got everything from the fried brussels sprouts, to the meatballs, to the catch of the day, to the sausage and broccoli, and the ravioli. Not one person had anything negative to say about the meal. The server was also knowledgeable, attentive, and on the ball 100%! read more

We went here for our anniversary a Wednesday night. It was not busy and we were by far the youngest people in the restaurant. They gave us a cute table by the window overlooking the water. Our waiter was great- attentive but not overwhelming. We ordered our drinks off the June specials menu and they were good but on the sweet side. The Brussel sprouts were SO GOOD! I highly recommend getting them. I ordered my steak medium well and it came out medium rare. They were quick to fix the problem and apologized about it. The corrected steak tasted great and I enjoyed my meal greatly. I would definitely come back again. read more

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Delicious food served in a beautiful setting overlooking a lake. I've never had a bad meal at Martells and the service is great. They are one of the few restaurants open on Monday. read more

Martell's is perfectly lovely. I had a delicious summer salad with salmon. The salmon was cooked just the way I like it. Their mushroom soup was to die for. The chocolate torte was a wonderful ending to a wonderful lunch. Our server was friendly and the service excellent. read more

Martell's - View from our table. - New American Near Me - Kalamazoo, Michigan

Wow!! Went there for a dinner date and it was amazing! Fallon was our server and she was on top of everything! Kate the gm came by to check if we're doing great! We were! Brussel sprouts to our Campanella was excellent! Thanks again Fallon and Kate! read more

Terrible cheap on part of restaurant and expensive for the guest Nice room for having a club dinner! read more

My family chose Martell's to celebrate my grandma's 98th birthday and we were not disappointed. The service was a bit slow, but we did get our food all at the same time and it was hot and delicious. There are gluten free options so I was able to eat without breaking my diet. Portion sizes are large, and the staff was accommodating of special requests. The location is lovely and every table has a great view. My only complaint is that when I asked for hot tea, they brought out a selection of Kroger green and black teas. For the kind of place it is, I expected a better selection for the one person (me) who orders hot tea in the middle of winter. read more

Excellent Food, Drinks, Atmosphere and wait staff. Never disappoints. Formerly the Black Swan...

Love the location, food is okay, but table service and customer service is below average. Also, for our last visit, we called ahead to see if we could sit outside to celebrate a birthday and they would not hold a table. When we arrived there were 8 of us and many empty tables outside, but they wanted to seat all 8 of us around one 5 top. Very strange and we left. Very disappointed in how we were treated. read more

It's places like this that make me love Yelp as I never would have found this place otherwise. Great drinks, great food and great service...what more can you ask for? I had their Mushroom Soup, a Caesar Salad and a cucumber vodka drink..all amazing! read more

My Foodie Club chose Martell's for our inaugural meeting. It's not a restaurant you're going to happen by one day - it's tucked away... but it is actually a nice location on a pond with plenty of trees around. We went for an early dinner on a Sunday. They weren't busy at all... so, we were seated right away. Our waitress was fantastic - very helpful and friendly. All following number ratings are out of a possible 10. We tried the the Polenta Fries (7) and Baked Brie (8) off the appetizer menu. The brie was dee-lish... served on a yummy cherry compote! Mmmmm! Four of us ordered the Stuffed Portobello with spinach, ricotta, and roasted garlic served on a 3-cheese ravioli and topped with provolone and a sweet pepper basil sauce for our entree (7.5). Our foodie club president had the beet salad (6) and crab cakes (6.5). Then came dessert, of course! I had the Classic Creme Brulee (8) and Madame President had the Raspberry Ricotta Cheesecake (9). Two other members order the Bread Pudding and Apple Strudel, but I'm not sure how they rated those dishes. The 5 of us also split a bottle of 2010 Italian Mezzacorona Moscato (8). Overall impression: We found the staff of Martell's to be exceptionally friendly, especially our server - Cathy - who was great and also wearing a fabulous hat! (Service Rating: 8) The dining area was nice and had a great view overlooking a pond and trees - and a very nice outside patio to dine on when the weather warms up! The waitress split our bottle of wine 5 ways on our bills, which was very nice. The prices were good considering the quality of the food. We went on a Sunday evening, so it was not very busy and we did not have to wait to be seated. The manager even came over to take our picture to put on Martell's Facebook page because they loved that we were having so much fun! (This picture has yet to actually show up on Facebook, though. Come on, Martell's! ;-P) Overall Ratings: 7.5 read more

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I normally don't feel the need to write reviews but this last visit warrants one. My boyfriend and I have been coming here for our special occasion celebrations for a few years now. Usually the food, atmosphere, and drinks have been great and we've had few complaints with the wait staff. Tonight however, we left incredibly disappointed. From the under seasoned, under cooked food to waiting long periods of time to be checked on, this will be our last visit. Everything from the flat soda to the numerous flies surrounding our table, we could not wait to leave. read more

While looking for a good restaurant we decided to try Martell's. In short it was just okay. As we left the group felt it was akin to an Applebee's experience. The appetizer of muscles was very good, getting our hopes up. The famous mushroom soup was good but a bit bland. The waitress had trouble opening the wine, and was not very adept with the corkscrew (broken cork). The entrees of a pork-chop special, walleye and a vegetarian mushroom burger were all slightly over cooked, dry and bland. We will mark this one off the list. read more

The food was delicious...the service was good and the ambiance was favorable. We were there for our anniversary & it turned out great! Would definately go back again. read more

Made our group of 8 feel very safe at 25% indoor dining capacity this week for lunch. Beautiful view of the water, nice ambiance, friendly staff and the BEST MUSHROOM SOUP IVE EVER HAD IN MY ENTIRE LIFE! read more

My wife and I have come here about three times in the past two months. I don't know why but we just became attached to it. Maybe it is because we can always get a table. When places downtown are booked until 8pm Martell's will have a table available; probably because it is tucked away and off the main road. First off the mushroom soup is amazing. We also like to get their wedge salad. It is big and the blue cheese is high quality although I wish the bacon was a bit more flavorful and that the onions were bigger so their bite can stand up against the blue cheese. Their Bruschetta is some of the best I have ever had. It has a strong garlic punch and the capers pop adding acidity and salt. For an entrée I had a burger. The patty was seasoned well and had a bit of pink, which I asked for. The roast tomato basil and cheese ravioli was also very good. The tomato flavor was concentrated and bold like sundried tomatoes. I don't usually like tomato flavored dishes but this I liked. read more

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Fantastic meal! They went out of their way to make up for not getting to our table right away! Addy i think was our waitress . She was great! Thanks Martell's. We'll be back!!! read more

I went to Martell's on Thanksgiving. I had the thanksgiving plate, my son had the 10 oz prime rib. My meal was cold. Stovetop did a better job on their stuffing. Turkey was salty. And I am sure the cranberry sauce came directly from the can. My son ordered the prime rib medium. It was very rare. The waitress was not attentive. We did not complain. The last special occasion we had we also went to Martell's. It was a similar experience. It used to be a nice upscale casual restaurant, but no longer serves decent food. read more

Thanks again Yelppers! I wish I lived closer because this would be a regular of mine! Quaint location on a pond great patio for the warmer weather. Beautiful interior! The bread was delicious! I had a house salad with salmon and a side of veggies! The service was great! A definite recommendation. read more

Martell's - New American Near Me - Kalamazoo, Michigan

Horrible experience. Party of four seated at a very small booth. We were told there were no other tables available. Place was half empty. It was like eating at a smallcarnival car. Purposely didn't order anything I had to cut with a knife because there was not enough room to do so without elbowing the person next to me. Two in our party ordered entrees that were no longer available. Never going back. Food mediocre at best and overpriced. read more

Went here for my birthday dinner and ordered a dish that didn't come out as we'd expected (it was described as a lump crab pasta dish in a cream sauce, and it came out sort of looking like clumpy, sad tuna in a broth sauce with no cream in it). We felt extra bad because the poor expediter slipped on the stairs on her way to the outdoor patio. I rushed over to help her and realized it was our dish that she was carrying -- and managed to salvage, ninja-like mid-fall. So we felt super bad sending it back. They were very gracious about removing it from our bill and even removing another item (which was super unnecessary since every other thing we ordered was phenomenal). It's always nice to see a business really wow you with its handling of customer complaints. I'm pretty sure this is the only item we've ever had at Martell's that didn't hit the mark for us, but the customer service definitely did. The shared plates that we absolutely loved were the crab cakes, brie en croute and coconut shrimp (easily the biggest and best in town). read more

Martell's - Brie en croute c'est delicieux! - New American Near Me - Kalamazoo, Michigan

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Rolled into Martell's at 8:15pm on Sunday night. They were still open and eager to serve us even though they close at 9pm. (Not like another place we were going to stop at that list on their website they are opened on Sundays until 10pm, but when we pulled into their parking lot at 7:45pm, they were closed.) What a wonderful team they have at Martell's. We sat at the bar and ordered drinks and a bread basket. The Maple Manhattan hit the spot with Maker's Mark whiskey, sweet vermouth, and a drizzle of pure maple syrup. We really enjoyed our conversation with the bartender. I've been frequenting Martell's for years. They consistently have wonderful service, very good food, and just an awesome atmosphere. read more

Come all the time! 6 minute walk from my apartment. Cody is my favorite server to have! Absolutely love him! He also takes really good care of my son and I! Praise to you Cody! Love the staff. They are all extremely amazing! Rigatoni is super tasteful too!! Thank you for always having my back you guys!! read more

Patio was closed - inside was very loud, food was OK not great. Not an enjoyable evening. Servers did a good job but it didn't help.

Had a wonderful dinner at Martells. We had the small petite steak and the halibut. The fish was superb. Waiter was very attentive and all the service was excellent. Monday is 30% off also. This was our first time here and we will return. read more