Returns are easy in Pentagon City. Workers are…read moreknowledgeable, smart and aim to please us Nordy's!!!

Ayer fui a comprar unas pequeñas carteras y unas calcetas 3 piezas de cada uno, y uno me lo…read morecobraron doble. Lo malo que me di cuenta hasta hoy, y estoy segura que si voy no me van a regresar mi dinero. Pero si checan sus cámaras se van a dar cuenta lo que la muchacha puso en mi bolsa

Two-level store attached to the mall. Makes for a convenient stop for everyday essential items…read morewithout having to go elsewhere after the mall. However, better signage that is visible and well marked would be appreciated in here. Like maybe as soon as you walk in from the mall? I had to wonder around and figure out the department I was looking for was on the opposite floor. Finally found a directory in the middle of the store near the elevators/escalators. Would have been great to know that and be able to head there instead of aimlessly navigating the floorplan for a while. I found that this location was lacking on a lot. Lacking on stock for one. A good amount of the shelves were empty or near empty with product. It is also lacking on space. It is hard to browse when you are constantly having to say excuse me or excuse somebody to get by. If it wasn't for the convenience of the location, I doubt this particular store would be open long as a standalone store. Best thing here, allowing you to go from one floor to the next.

I have visited customer service at the store twice including on 3/30/26, to report one of the…read morestore's shopping carts on my property asking that the store retrieve it. As of today, nobody has followed up with my request.

I Ordered a tension shower curtain rod that was priced at $50.00, on sale for $41.65, further…read morereduced to $24.99 with a Cyber Monday promotion. The item had a good rating on the site, from 20 reviews. The materials listed for the item were 96% steel and 4% plastic. The item had decorative end caps that hid the rubber feet that hold it against the wall. The 4% plastic that comprises the item was the entirety of the end caps. They were extremely thin, extremely brittle plastic. The lone item was shipped to me in a box that could have contained a quantity of 3-4 of this item. No bubble wrap or any kind of protective packaging was included and thus the item arrived with a fragile end cap destroyed. It turns out that all 20 of the reviews on the site were provided by people who received the item for free, as part of a promotion from a website called influenster.com in exchange for their review. When I set up a return for the item there was seemingly no option to request a replacement (not that I wanted another), and I was informed that $8.00 would be deducted from my refund to pay for the return shipping. This item was garbage that was overpriced at $24.99 or even the $19.37 that I'll be getting back. It was such a bad shopping experience that I sincerely feel like I was scammed. I will never do business with JCPenny again.

Lines are long due to them only putting 1 cashier maybe 2 but you can have up to 4 at the counter…read more Sales associates are extremely rude especially downstairs. You ask a question & they send you in the wrong direction. Upstairs the staff seemed customer service friendly. The cashier name NATALIE was very polite & she even offered to get the manager. I explained to her that I didnt want to hold her line up. **The is for Ms. NATALIE** **I WILL NOT BE SHOPPING HERE AGAIN***

This needs a major upgrade. It's an old strip mall. Good luck getting in and out of here too…read more Definitely all eyes on road, and if walking be vigilant. The layout is atrocious. There is a 24 hour CVS here. Maliks pizza is pretty good. The Giant can be useful. Chipotle does a lot of business here. You might get a seat, but best option is takeout. There's just not a lot of stores here to my liking. Also it really is an eyesore. Here's to the owner/developer redoing things at this mall.

This shopping center has been here as long as I can remember... at least back to the 60s. There…read morehave been shops come and go over the years. Giant has always been there and has gone through several modernizations and expansions. Kmart has also been a mainstay but now they are closing down. Restaurants include: Popeyes, Moby Dick, Maleks Pizza, Chipotle, Halal Guys, Potbelly, Bob and Edith's Diner, Pho, Hard Times, a Chinese place, and Pollo Camparo. Shops include: CVS, Lifeway Books, Buy Buy Baby, and Treasure Trove thrift shop. Grocery includes: Trader Joe's, Giant, and Springfield Butcher There is a new Pediatric Urgent Care center too. As you can see, there are quite a few shops that draw a lot of cars but there is only one light to get out. There are a few other ways in and out but those are also really congested. I do find it helpful that people participating in the DC slug lines are able to park here for free during the day.

This shopping center fits my most basic needs. This is the closest shopping center to my house. I…read morefrequent the Giant when I forget something at Trader Joes. The Unleashed is our go to for our dog care, because they carry Blue Buffalo dog food. Saratoga Shopping Center includes the nearest Starbucks from my house. The other restaurants include - Chipotle, Kanjana and Saratoga Pizzeria. There are plenty of parking spots around, however there are times when the parking lot is quite full from Heartbeats. Overall this is a great little shopping center that suites my needs.

This is my favorite little shopping center, with the cheap gas station, the dollar store, the…read moresewing center, and the awesome Chinese place. Anything you could possibly need is right here in short distance from all of glorious Saratoga and Newington. I have spent hours, no, days wandering this little outdoor village, wasting away the time and finding everything I didn't know I needed.

The old white lady here is a major BIA!! She'll do anything and everything to not give you a…read morerefund. Sucks to be her age and not being able to retire, that's probably why she acts that way. In any case, bought a Samsonite luggage two months ago. Removed NO tags. Kohls only had the tag with the order# and I left it there. Went to return this item and the old witch said she needed the SKU number. She was able to scan the tag with the order# but needed the SKU. I wasn't able to log into the Kohls app so couldn't get it that way. Asked her to get it through my Kohls CC but she already scanned the order# tag (seemed a bit lazy, as if she didn't want to start the process over). At the end of the day, was able to get it through the confirmation email. Making the refund process difficult is what makes the customer not want to return! Will be using my Kohls cash and will think twice before EVER ordering anything from KOHLS!

Perhaps am a bit more curmudgeonly these days. Then again the store brand clothes, just don't seem…read moreto have the quality of Macy's "Club Room" line. The prices at Kohls, and it's with knowing and deploying sales techniques, isn't as good as that other company either. Used to find great deals at Kohl's, and am not sure what they are doing. They have a nice selection of clothing, but again the internet retailers mostly take it to them. Nice employees. Want to put out good customer service. They were smart with Amazon and Sephora, but plenty of discounters online also. People that "must have now," might be perfectly happy with this. More power to them, as I'd rather save money. This is a very clean store, and one aspect they shine on is kids clothes. To me it's an average store, and on a positive note it's not too busy.

The one thing I enjoy about the DMV is that they have actual malls that are lively and stores that…read moreare abundant. Another good thing is that no two malls are alike. Each mall is unique and hold some one of a kind spots inside them. This location has just that. We showed up here early in the day because we had a reservation for one of the businesses inside. We walked in and were greeted by a wide open feel and grand staircase. My god, I sound like I'm describing a mansion or hotel, not a mall. Being my first time here, I had to check out the directory to make sure where things were. It's not that huge of a mall, so finding things were easy. We first needed to use the facilities. There were nearly immaculate, which I was surprised by. Going around the mall was easy, it flowed well. I will have to stop back another time to actually enjoy myself in more of the stores.

I miss malls. It seems like Covid & conservative spending have shifted stores staying open. Our…read moremain draw to this mall is Chuys. Once we are already parked (and full), we will wander through the mall. There's Macy's, Target & a Theater. There are a few restaurants by the mall. We just prefer Chuys.

Conveniently located by nearby shopping and restaurant places. The service is good. Selections are…read morealways great despite the less options and autumn holiday merchandise this year. I found items I have wanted for years today at good prices. The value & prices of clearance items were so so this year.

This is how they trick customers: they sell the same item at wildly different prices. When you try…read moreto buy two, one is listed at $69 while the other is $129 -- a clear rip-off. The manager showed no leadership or willingness to help.