I love this store. They staff and the manager are always helpful, friendly and professional. I have…read morebeen shopping in this store since it opened and enjoy my visits every time. I know the clothes will fit well and I like the updated classic styling. The quality of the clothing is consistently good and the pieces wear well. I love that they mix and match well and look forward to seeing new colors each season.

Staff is great very helpful, I shop here for and with my wife. They are very accommodating. WHBM…read morealso gives points the more you shop, birthday discounts. Great size selection for slender women. I frankly don't understand the negative reviews. Great place!

Today I decided to join a coworker for a walk around downtown Albany. During our adventures, we…read morestumbled upon a very cute, hole-in-a-wall Thrift Shop called Vandys. Upon entry we were immediately greeted by the worker sitting behind the desk. We said our pleasantries and the fun immediately began. The shop had a nice selection of items, from men's/women's/kids clothing nick nacks to dresses for a night out. Prices ranged from $5 through $35. There was a few items that I was so tempted to buy but had to decline at the last minute. My coworker purchased several items... a few of which was brand spanking new. She was totally excited. The check out process was quick and simple. When I return, I will be the one doing the shopping. I cannot wait!

Love the owner. Love the selection. Sometimes the price on generic thing though is insane because…read moreof the general pricing system they use. I'm not complaining tho I just got an armani jacket for $36.5 and a pair of vintage Abercrombie jeans for $27

Finally found a chic boutique with stellar brands that match every occasion. Though the regulars…read moreare known by a first name basis and they can be quite intimidating, this family-run boutique is successful because of them. On my first visit I found statement pieces that didn't break the budget thanks to good timing. Can't wait to pop in more often!

I was at Newton Plaza waiting for my husband to have an appointment so I stopped in today looking…read morefor a few items to freshen up my wardrobe . I liked that they offer men's clothing also and wanted to pick up a few things for my spouse . The sales person didn't greet me immediately, but after about 5 minutes she asked if I needed help. I responded I wanted to look around for a few minutes, and she replied, "the sales clothing are in the back." I spent quite some time looking around in both the front and back and she never once spoke to me again. I was the only person in the store. I found a few items to try on and not once did she come to the dressing room and ask if I needed another size or if I needed assistance. Here's what is important to me: customer service. This shop wasn't offering brands I couldn't find somewhere else. I did ask for assistance in finding a size and she did do a quick look for me. I purchased 2 items and said thank you as she handed me my receipt, her response , "OK ." Not a thank you , not one thank you for making a purchase . I intended to take my husband to look around after his appointment , however I was so disgusted with the salesperson, I refused to patronize this establishment ever again. So confused by other reviews stating great friendly salespeople , must have been written by the owner's family.

I had the greatest experience in this store today. Not only is everything really nice but the staff…read morewas beyond exceptional. I couldn't have asked for better service. Each employees was helpful, knowledgeable, attentive and friendly. What a breath of fresh air to be in the middle of the crazy ​few days before Christmas and enter a store that left me feeling cheerful. I can't say enough wonderful things about tge staff. Merry Christmas to all and I hope you recieve the same friendly smile from all your customers as you give. Customer service is difficult and you all have it mastered. Thank you all for your kindness.

Today, I went to buckle and recieved care that went above and beyond my expectations. I'm a 35 year…read moreold mama of 3. Recently adjusting to my new body and was so nervous to go and shop for a new outfit for a date. I was very warmly greeted by a beautiful woman named, Kendra. Not only did she stock my room with gorgeous outfits, hype me up, and build up my confidence, her and her warm team of staff helped me make a normally stressful time, stress-free by catering and entertaining my children. I left in tears because of the amount of love and care i was shown today. Kendra gets 10 stars in my book. And i think that buckle has truly found a diamond when they hired her. Thank you so much!

Inside the store, I have no issues. I usually find what I want. The staff are friendly and…read morehelpful, and it is a convenient location for me. I've never been concerned with the cleanliness inside the building nor have I encountered cluttered aisles. I usually notice trash here and there on the outside, but nothing big (still, should be tended to). Today was particularly BAD. LOTS of rubbish and garbage along the walkway against the building AND 2 dead birds. Who is responsible for maintaining the outside of the building? I didn't have my phone with me or would have a taken photos. The "contact us" feature on their site is useless for submitting information such as this. Keeping the outside tidy is just as important as the inside.

My plan was to simply add a few photos from my latest visit here. But I feel obligated to add a…read morecomment about an observation while checking out. A supervisor was watching over and assisting an approximately 16-year-old clerk at our register. It was immediately apparent that the clerk was in training as the supervisor occasionally offered encouragement and instructions on the use of the register. As the clerk received the cash for our purchase, the supervisor printed the receipt, placed it for the clerk to see, and called attention to the amount on the receipt that would be the proper amount of cash to return to the customer for change. That amount was $2.61. The clerk had no problem with removing two $1 bills and two quarters but began to hesitate as she retrieved a penny. As the clerk continued to gaze at the till, the supervisor pointed to the dimes and said something. What struck me was, with plastic credit/debit cards taking over our lives, new generations are no longer dealing with cash and there is a lessened need for them to understand how to make change or recognize the different coin values. I was previously surprised when I had heard that cursive writing was no longer being taught in schools, and now I'm shocked to see our future leaders not knowing the value of coins. All of that aside, the shopping experience was very good. Plenty of goods on the shelfs, well organized and a clean environment. But you still must decide for yourself if the value meets your needs.

Staff was friendly and prices were ok but the heat was so high in the store that it was difficult…read moreto focus. I was sweating and overstimulated by the time I left. It altered my shopping experience in a very negative way. Please lower the temperature J Crew.

To be honest, I was never a huge J Crew fan. I like their items and it does suit my style, but I…read morefound their full price retail store to be quite pricey. The outlet store was always kind of hit or miss on good prices. If you haven't been in a J Crew, it is a very similar style to what Gap and Old Navy carry. The clothing is all quite nice and they do carry many classic and timeless styles. This store does carry more than just clothing. I spotted apparel for men, women and kids. They also had a small jewelry section, but I would suggest checking our nearby Charming Charlie's because the prices may be better. I also noticed a small table of women's shoes, lots of basic flats, but all were very cute. This store might be worth checking out if you don't want to make the long trek over to the Lee Outlets. I spotted many items at 40-60% off and the true bargains are found in the back of the store. Prices aren't bargain basement cheap, but they are reasonable for this particular brand.

Another pleasant and productive shopping experience at Chico's…read more The store merchandise is neatly arranged and maintained, even the sale items. Discount signs are prominently displayed. The dressing rooms are huge. Staff circulated to offer assistance. They were welcoming, helpful, and professional. Checkout was efficient and clothing pieces purchased were put in tissue paper before placing in a bag. I needed a smaller size in a top, and the staff member prepared a mail order for me to receive it at home in 5-7 days. I received $55. in rewards off my bill because I am a Chicos frequent buyer. Excellent customer service to respect...

I love Chico's For many years now I am an official customer. The ladies in this location are…read moreextremely friendly and knowledgeable about what works. Top noch service every single time!

What a WONDERFUL GEM named Acuba works at the Eddie Bauer outlet in Albany. Always friendly and…read moreanxious to help with any questions and problems the customer has no matter how busy the store may be. She provides the personal and warm touch that is absent from so many businesses in this day and age. Even remembers your name! I had a holiday gift item that was not available in the size I needed and Acuba took down my phone number and called personally to tell me my item was in and on reserve at the store. Sure enough it was there when I stopped by to get it! Eddie Bauer is a ''go to'' store for me and it is in large part because of the welcoming customer experience and ease of any necessary returns.

Over a busy holiday weekend we had a very good experience with plenty of friendly help and plenty…read morein stock.