I came in for an exchange. I bought one of those neck massagers with the wrists straps by Everlast. It was too narrow & it really didn't work for me. I forgot that I had ordered one online and that one works much better. I needed a travel laptop bag and I had saw a nice one at the Hanford Marshals. I thought maybe I would find the same bag here in Visalia. No such luck. The bag area was a mess. There was a lot of people in the store and the line was long. It was moving quick though. I found this bag. It was marked down red tag and I thought it was cute since it looks like it came from Nordstrom's. Not bad for $32. The clerk was very nice. Some sensors went off when I left. I know it wasn't me, but I had to step back and have her check my bag anyways I think it was the lady who kinda walked out with me AnyWho here's the bag that I got. I love the colors Until next time, see you on Yelp read more

I do like Marshall's however the store is a complete mess due to the Christmas holiday. So much merchandise crammed into every inch of the store. I was unable to get through several isles due to merchandise blocking. I wanted some workout clothes, nope didn't happen due to the chaos. The women's restroom was horrible. So dirty and stinky. Disgusting! Be warned, the lines are super long and complete chaos in the store. Parking is also a nightmare. read more

Went to this location on 9/7, right as they opened. Decided to try on 4 shirts, girl at the dressing room, unsure of her name, dark brown hair, either blue or green eyes. Well, this person counted my items not once but 2 times after I counted them in front of her a. After trying them out, I decided on 3 and not the last one. Once again, she proceeded to count them. Is this normal? Count items 3 times or more after verification? I felt this was a form of either racial profiling or gender profiling. The cashier was extremely friendly! the total opposite of the first encounter! Will be calling corporate regarding this issue. read more

Marshall's is a customer service gem! I visited Marshall's 3 times during the holiday season looking for gifts and stocking stuffers. It's a great location for just such shopping. But what's even better is the attention they provide to the customer. As you can imagine, the store was full of patrons, and Marshall's acknowledged that. They treated their patrons time with respect. They had EVERY register open. (You listening, WalMart?) the lines were very long, but the wait to check out was very short. This is the greatest sign that a business is customer oriented. I hate shopping, but have never balked at going to Marshall's. I appreciate how I'm treated there. read more

I love love shopping for new fashion styles because every store offer something. I purchase a pair of pants unfortunately the pants didn't fit me too tight, the store manager (missy)refused to give me a refund or get me a size bigger (10)that I hate to admit I got fat, Lol I been eating more, I guess. The manager Missy, stated they are worn can't return them, I had just bought them last night. I work at pleasant valley prison. Their cameras would indicate what I wore scrubs to work not jeans. the whole day before attempting to return the pants because I did a 16 hour shift. I wanted to sue the company for breach of conditions based on the receipt and info in the back of it sooo bad. Call my bestie who is a DA for Monterey county to ask her. She told me what to do to get proof and more, because missy profiling me based on my physical appearance yes I looking like I work 16 hours. My mind was blown. This lady who had the thickest accent was being so hateful. Wow, I never would have imagined the hate coming from an immigrant like my parents, I guess everyone can be mean. Wow MRS Missy you are lucky this immigrants daughter didn't not sue your store considering your items are constantly on the floor. Because I had proof and store video. But I have not entered Marshalls once single the incident. I didn't sue because so many stores are already closing their doors. Marshalls go undercover and experience it yourself customer service not worth a damn. Please get better workers that pick the clothes off the floor and actually work. I promise they won't look worn lol. I video receipt and pictures of the actual jeans cause I didn't fit into them.!! Picture and video were sent to the CEO of Marshalls. That is why I can't upload but I will, once I get any feedback. read more

Love Marshall's. However... Why on God's Green Earth do they CONTINUE to place "price stickers" on the Front Glass of a picture Frame?!!! NOW, I have to scrape it off and use an adhesive remover to get sticky adhesive off the glass! Same for candles!!! On the side or Front? Why?' Frames: Place on BACK ,DUH! Candles: On the bottom! Very Aggravating! Change this for Crying out loud! read more

Very unorganized and extremely dirty. 20 people waiting in line and only one cashier at 7pm on a Friday.

They were trying to charge me more $ for same items as other with different designs. The staff took forever to get price checked and still got it wrong. read more

My mommy and I came here the day after Christmas, and I really thought it was going to be tore up from the floor up. It was actually relatively organized and clean (we did enter the store at 9:00 a.m.). I've been to this Marshall's many times, and great deals cane be had here. It's your standard Marshall's store, so there's really nothing to write home about. I do recommend that you shop the home goods/decor section for quality items that have been marked down substantially. I also like to come here to buy cute thank you cards, wrapping paper, and jams/jellies/candies/cookies (read the expiration date). read more

I wanted to give 5 stars because their staff is amazing. There was a minor incident within the store and the staff was so kind and respectful and they are always attentive and friendly. Huge reason it's one of the main stores I shop at! Thank you for excellent customer service! read more

Imagine yourself on a search for a great deal and someone continues to walk in front of you. Imagine that "someone" is the manager. Not only does he continue to cut in front of you, but he refuses to walk around just because he is lazy. That was my experience tonight visiting Marshall's for the first time. My husband and I were looking at clothes on a sales rack and the manager made it a point to squeeze through a tiny section to get between the aisle and the rack--because he was too lazy to walk around and allow us to search the rack in peace. Very rude and disrespectful. He even snapped at a little boy who was sitting under the rack while his parents stood 3 feet away. The reason why I gave it 2 stars rather than 1 is because I ended up getting a great price on a blouse that would have been $60. The place does offer great prices on great products. read more

Out of every store I have been to during this pandemic, Marshall's has been the most professional & organized. They have a limit on how many people can go on, temperature checks & require face mask as well as one way aisles. When checking out they have markers for social distancing as well as sanitize the carts/ counters before/after every customers. All the stores my fiancé feels uneasy but the way Marshall's is set up she was really happy to see a company actually care about the safety of their customers. 5 stars !!! read more

The selection is pretty descent for a small town. The cashier I had didn't know what the procedure was when I paid with a check and had my passport for is (wallet was stolen a week ago). I present my TJ Maxx rewards card but she didn't acknowledge it and before she closed at the sale I reminded her again and all she was, she had to do it before everything......what's the point in the rewards program if they register never asks for it and doesn't swipe it when it's presented..... read more

I just have to say, that I love this store. I shop here all the time, feels like everyday lol. The staff for the most part is very friendly. Eveylnn is a manager I believe she is such a nice person, she is always willing to help find things and answer any questions I have. There is also a woman named leo that works there as well she is awesome too. She also helps if you need anything and always has a smile. I think this store is great read more

This is a great stop for high quality items from camisoles to garden furniture. There's always something unique and not too expensive. I have to exercise great restraint when I am at this store because there are so many "just right" things whether it be a chair for the garden, great shampoo or the perfect article of clothing. read more

I usually buy most of my clothes at Marshalls. The high end clothing seems to be growing. Like to see them get and keep some MEK and Affliction jeans on hand, also Rebel Spirit. Marshalls Rocks! read more

No bras for 32 or 34 D ladies. Very messy and unorganized, the store is kind of dirty. Also, very blah selection of clothes for high school or college age people. read more