In my experience, this Marshalls is well maintained. Lots of clothing items for the family including under garments, socks, pajamas, hand bags, belts and jackets. They have a jewelry counter and so many home goods! The kitchen area offers up serveware, bakeware, cooking utensiles, cleaning tools, tea towels. There is also a food section with gift boxed items, pastas, oils and more. Inventory changes with lots of seasonal items. They have a good size area for let items, bath items, wall art/mirrors, a few furniture pieces and carpets. You really have to check in from time to time to see what is new. Checkout is a single line with lots of impulse buys along the way. Plenty of parking in their huge, shared lot. Handicapped spots by the entrance, which is automated. Public restrooms, and dressing rooms available near the shoes. read more

Marshalls - Public restrooms in the back corner, one men's, one ladies, clean. - Department Stores Near Me - Cranston, Rhode Island

My main concern is the store was a mess , not organized and it looked like a flea market , I was not happy with seeing this and this made me feel like I would not go back . I did talk to the cashier and told her of my experience , and asked that she please inform management of the conditions of the store . read more

Wow-did a tornado just blow through Cranston? This place is absolutely atrocious. There is stuff everywhere! End caps are on mass as well as the displays-absolutely horrendous. There is stuff everywhere!! This is one of the messiest stores I've ever been into my life! read more

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I was in the Warwick area and I could not drive by this Marshall's and look for something fun for my little great niece. I found these cute "croc" type slippers with soft cushiony lining that would be perfect for her. The store is a bit older, but the staff working here is nice and very efficient on getting the checkout line moving. read more

Marshalls - Department Stores Near Me - Cranston, Rhode Island

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Shopping at Marshall's of Cranston is usually an enjoyable experience and the shopping was, but the check-out was not. Management/corporate first of all need to know that one cashier with a line of ten customers attempting to check out is not very wise particularly when two other employees were behind the counter doing other tasks. It seems that those workers could have opened one or two other registers to reduce the 20 minute wait with people inline watching, getting frustrated and impatiently waiting. After about 15 minutes, a second cashier finally arrived, but it never should have taken that long. read more

I am obsessed with this store! I go in for one thing and find many things that I actually need! My only complaint is that I would love to buy their discount designer perfumes but you can't smell them as there are no samples. Great prices! Great service! Great sales! Great stuff! read more

A hit or miss for me + I had to use the little ladies room and it was disgusting! I know you dont pay your staff enough to clean the restrooms but please hire a professional. We are not animals! read more

Marshalls, Marshalls, Marshalls what can I say! I can't leave this store without buying something, and there's always something I need. Well organized store with lots of sales. It does need to be looked through but well worth it. I definitely would recommend this store to anyone! read more

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Disorganized shelves and staff. While shopping multiple customers made the remarks "I can't believe I got through and aisle without knocking something over or they really need to make it so more than one cart or person can get down these aisles." After a less than enjoyable experience i then waited in line for a good 20 minutes while the disorganized staff attempted to get through the line of customers. Now after waiting in line and navigating through the clutter of the store I was ready to check out only to be greeted by a very unfriendly cashier who then questioned EVERY item I had that was marked clearance and then wouldn't sell the items to me and said I would have to pay the original higher price!? These items were on clearance clearly for a reason (missing boxes or colors smudged) but somehow the mistake on their part was made out to be my fault and the staff was very rude about it! Honestly I was so offended by the way they responded and treated me I walked out without purchasing a single item in my cart and told my friends about how they acted! Will no longer be visiting this location and will spread the word to others. Beware you're better off at a better location with more organization and friendly staff. read more

This place feeds my stationery addiction - I love a sweet, tasteful initial on a note card. I'm old school and nothing says "I rock" like a hand-written note. and Holla.... Found a pair of 9west leather boots on clearance and red hot pumps for a steal! read more

Really hating this particular store more and more. They don't even have a baby changing station in the bathroom and the bathroom is is desperate need of cleaning and repair. Not family friendly. You get a lot of scowling looks from other customers if you dare bring a child in the store with you. read more

Never again will I step foot in that store. I had been hunting several Marshalls stores that day for a fabulous pair of nine west shoes that nobody seemed to have in my size. this was the third marshalls i had been in and i was determined to find my shoes...i did. i then got in line. I stood behind 5 people in 1 of only two lines available to the store. I waited for 35 minutes- not exaggerating!!!! Our cashier was named Karen (although her register said Missy 05). I am being so specific becuase the quality of service that came from this employee was so poor.....it was painful. For the first 10 minutes I was still just experiencing the after glow of my shoe hunt and so I didn't think twice. After that point though, I was getting tired of standing. I watched 'Karen" and noticed that she was literally cashing people out in slow motion. Seriously, she couldn't move any slower....the line behind me continued to build. At the 35 minute mark it was finally my turn..i placed my beloved shoes on the counter as she greeted me- feeling as though I had really achieved something...and she looked at the 8 people behind me and picked up her phone...yes i waited an additional five minutes as she argued with her supervisor that she had not been able to have her break yet and she needed her break....(sounded like a teenager whining to her mommy about her curfew) she finally hung the phone up abruptly and looked past me at the long line of patiently waiting people (some had waited just as long as I) and said, "i am closing my line after her" I was mortified as I realized she was pointing at me. We all looked around wondering if this was some joke. There was still only one other line open and it had a line of about 10 waiting. People behind me pleaded with her to do them a favor and just finish the people who had been waiting. "Karen" ignored them and focused on my shoes that I now was questioning the value of. She cashed me out, closed her light and took off leaving behind what looked like it was to become an angry mob. I left marshalls at that point. I felt bad but somehow in a selfish way, I was grateful too that I had gotten out.... I look at those shoes from time to time and still think about those who we left behind.... Shame on you Marshalls! Businesses who don't care about their customers develop poor reputations and quite frankly...I have a big mouth! read more

Great prices and wobderful service. Check the racks and get some great finds! I have been going to this Marshall's for over30 years!

I shopped at this location a few weeks ago and the place was super messy, but I chalked it up to seasonal transition and went back again to browse. Unfortunately, it was just as messy as my previous trip. Bummer because this location is convenient for me and I do love a good Marshalls, but this one leaves much to be desired. The shoe section is in complete disarray with very few display shoes and lots of mixed up boxes. The lingerie section is just as bad with almost no selection for underwear and bras hanging on big racks across the back walls. Some areas of the domestics section was okay and there were a few cute things hidden away. It's just tough to maintain patience when shopping in a visually chaotic store. read more

This store was recently renovated in the fall of 2011 and my oh my, how much fresher she has become. The fitting rooms have new, flattering lighting, the shoe department is second to none, and the inventory turns over fast. After you do some shopping you can nip into Toni and Guy for a quick blow out and go home looking like a million in your new purchases. read more

Marshalls - Department Stores Near Me - Cranston, Rhode Island

Just like their product, its a HIT or MISS. I wanted to give 3 star at least but the past few time I have not received a good experience shopping there. The staff was not helpful, one incident there was a price error and they would not honor. Feels like if you find a good deal or even what feels like a "steal" they will say oh this is the wrong tag. So every " good deal" or steal is a wrong tag??? I don't know, guess depend on the associate judgement...Reach out to their corp office, did not hear an apology or acknowledgment. This might be the kind of customer service you might be getting here. Again, its a HIT or MISS but I rather go to a retailer where the MISS may be evident but experience is a lot better read more

Incredibly unorganized . People pushing past you for semi crappy sale items. Occasionally I find a nice kitchen item or graphic tee in the chaos. read more

Typical Marshalls. Hit or miss but I think that's why we like it here. But is it possible to ask the man asking for change in front of the store to leave? read more

I have always been a fan of marshalls. I love the prices. The selections change all the time so you never know what gem you will find. I found a great two pack of opi polish for $7 which normally each one is nine or more. I also get some great accessories here. They have a bit of everything. Interesting foods , exotic coffees, shoes, clothes , makeup , perfume , bedding , kitchen gadgets. I didn't find the staff very friendly. I was killing time and was there for about a half hour and not one associate who walked by me said hello or even smiled. Being a life long retail worker I can tell you that it's so important to greet your guests and offer assistance. Besides that I love the way the registers are set up and it's an electronic system that tells you where to go. It makes checkout quick and easy. My cashier was very welcoming and friendly so at least I was left with a great last impression. If you don't mind so so service it's a great option for a place to shop around for some unique items. read more

The store is a mess, no real order, just clearance clothes chaos. Sometimes you do get really good deals but mostly it is not worth the search. The "designer" clothes they get their hands are ill fitting and poor quality. The lotions and hair care products are almost always open. One my last trip there the service was awful. I went to try on a shirt and was flagged down by the girl who was supposed to be watching the changing rooms "ma'am ma'am ma'am you need a ticket" because honestly we still do that numbered ticket changing room thing there I guess. She was no where near the changing rooms so how was I supposed to know that? I take the ticket and walk in, she looks to the person that I came to the store with and rolls her eyes at him. Whattttt???? Needless to say I didn't buy a thing. Home goods area is really the only good deal, so if you need a cheap bed set you can try here and even that is still hit or miss. read more

Tonight (Friday, December 6, 2013) I visited the Warwick Marshalls to do some holiday shopping. While in the sto I overheard an altercation that occurred between two associates and a customer at 5:15pm at the layaway station in the back of the store. The only associate working at the layaway register was a young, Caucasian blond girl. A young African American male associate wearing a red shirt was standing in front of her having a conversation with the cashier. An older woman customer was waiting patiently behind the male associate as he gabbed away. She asked if he could please move aside and let her do her layaway transaction because she had an appointment to get to. Instead of moving the male associate turned around and rudely yelled at the customer "lady I'm on my break who do you think you are you will just have to WAIT!" Then the blond cashier chimed in "Yeah!! I only get so much time on my break too!" - directed at the customer. I was so appalled at how demeaning and rude these two associates were that I put down all of my items and walked out of the store. As I was leaving i noticed an associate manager appear at the layaway counter and told him how rude the two associates were as i heard them trying to defend their undefendable behavior. If these a the types of employees that Marshall's believe are good representations of there customer service then I will never return to Marshall's. I can guarantee that this will be my last visit at this store. read more