I don't usually shop at JCPenney's, so I wasn't familiar with their return policy. I wasn't…read moreplanning on needing to return/exchange anything. This is more of a warning for anyone that might want to buy something for someone before they might actually need it. You can't even exchange unused items after 60 days. This issue is also not specific to this JCPenney location. It just happens to be the location that I purchased my items from. I bought my grandson some Thereabout jeans during a sale right before school started. Unfortunately, he outgrew them before he had a chance to wear them. If you live in Texas then you know that we're still pretty much having summer even though it's almost November. So it's just starting to get cool enough for jeans. Anyway, I went to JCPenney to see if I could exchange them for a bigger size and was told that unfortunately after 60 days, they won't even exchange them, give you store credit, nothing. You're just stuck with your purchase. I have never been a regular JCPenney shopper (I wasn't pleased with the quality of my purchases in the past). If I ever do happen to shop there again, I will definitely not be buying anything that won't be worn or used immediately. I think I'll just stick to TJ Maxx and Marshalls. Even Ross will give you a store credit for the current price of the item and you have a year warranty on Cat and Jack brand at Target (i'm exchanging another pair of jeans for the very same reason. Thank goodness it hasn't been a year, yet.) I guess I'll be donating these jeans to someone else since my grandson cannot wear them and I'm stuck with them. I also won't feel any pity when JCPenney's announces more store closings.

This is a review for JC Penny Portraits Studio, Your photographer Lamees was amazing with my…read morefamily. It was a great experience having her take our portraits, she was so happy to work with us and smiling the whole time putting us in position, you can tell that she really likes what she does and it made for a really nice time with my wife and parents. We had a lot of fun. Thank you for a great experience taking Christmas photos of my family.

The service was much better this time and the staff was efficient and professional. The only thing…read moreI didn't like was that the dressing areas had the curtains removed -- perhaps this was one of their heightened security measures for loss prevention during high sales weekends BUT this actually deters me from buying more items because if I don't know if I can't fit it or just slip it on (like the jacket I bought) then I'm not buying to have to go through the hassle of a return.

6 registers. Over 20 people in line. And only 3 people on registers. Why. This store needs to be…read moreevaluated. The either need new employees or better management to keep the line moving. Everyone in the line should not be agitated by the time they get to The register to pay. Old navy does have good items however with this kind of customer service it make you not want to come to this location.

Has always been a favorite store of mine and now that I live in TX and have discovered the Cedar…read moreHill location, I can continue to patronize DSW. This location is always clean and has great service.

I LOVE DSW!! I have…read morehad some bad shopping experiences in Cedar Hill so i didnt have high hopes for the customer service here but I was pleasantly surprised. I was greeted upon entry and made my selections quickly. After making my way to the check out line (which was very short) the employee that did the transaction was kind and made small talk, which was nice. The store was clean and in a great area. Thank you!

The guy that was working in the store he was amazing. Friendly he asked if we needed help and he…read moregreeted us when we walked in the door. My sister and I did our shopping and we went to the register and the the guy was so personal so nice that I will definitely go back to the store when he's working. Keep up the good work!

Very nice staff and very helpful. Friendly & showed me what was needing & offered discountsread more

I had a great experience shopping at Windsor. The store was clean, organized, and had a great…read moreselection of trendy outfits and accessories. The staff was friendly, helpful, and made the shopping experience enjoyable without being pushy. I was able to find exactly what I needed, for my daughter and the quality for the price was really good. I'll definitely be coming back for any future events and outfits!

Brandi at the Cedar Hill store is absolutely amazing!!! She is very personable and friendly while…read moremaintaining professionality. She is very knowledgeable and as the store manager she maintains organization and cleanliness of the store while showing great care and consideration of her employees. I have recommended this location and her to all my family and friends. Definitely will be shopping there often in the future.

Holliday shopping!!! Do not believe the hours! Even though…read morethe store is extending the hours, the employees tell costumers entering the store that the registers are close ( at 11 Store -hours 12). They tell costumers inside the store that the registers will be close at 11. Employees "Rude, laying and just standing there harnessing their customers" Terrible management.

This is my go-to store for Burlington. I shop a lot! The greeter is almost always at the door…read more The staff at the registers are always friendly and working hard despite how busy they are and how messy the store gets from customers and their unsupervised children. ***I have to add a quick note about the parking lot security. I walked out of the store after shopping to find that he had stopped (on a Friday), thieves from stealing or breaking into my car. Yes, he had he high beams on them and they were smiling as I walked to my car, and they drove off.***Security you are amazing and this happened over a month ago but I will not forget and will be in touch with the owners who hired you to commend you on the GREAT WORK!. It did not go unnoticed nor have I forgotten what I saw. Thank you!!!

Brand new H&M store stocked with lots of cheap trendy clothes…read more Angel B's review is spot on. It opened not long ago and is smaller than other H&M stores. Though it's smaller it is still well stocked and kept up well. The store had plenty of staff to help too.

It was awful, first of all why do we have to buy a bag to carry our purchases out of the store. I…read morebrought my daughter some items about for about 127 dollars. And the cashier was saying I could carry them out in my hands if I didn't want to purchase a bag. So now I got to start bringing in my own bags? Then I said can i see the manager and of course she said the same thing, seriously? I asked for the corporate number and got a man on the phone that did not even work for H& M . I guess I will start bringing in my own plastic bags if I go back to shop not sure at this point. Has it gotten that bad you have to pay for a bag? those clothes are not cheap. -

Always helpful and have what we are looking for. Service is excellent and associates are friendly.read more

I needed clothes for upcoming job interviews and Winston, the store manager, was excellent…read more Knowledgeable, enthusiastic, not pushy and allowed me to pick and choose what I wanted to see. One of the shirts I picked out fit well but I wanted the sleeve length a bit longer as to show outside the jacket. Winston proposed that I take the one I tried on for the interviews, since I liked the fit and the color otherwise, and for me to come back after my interviews and he would then order the same shirt with a longer sleeve for me to trade. I thought that was pretty cool. A good example of investing in the customer instead of hanging him out to dry.

Store Manager is amazing ! I went in to make an online return that was sent with No receipt, she…read morecalled the company directly and unfortunately was unable to make the return in store but had them send me a return label so I wouldn't have to pay shipping. As she was helping me she was also helping other customers so there wouldn't be a line and she speaks Spanish too. She goes above and beyond, will be back just because of her.

The worst customer service I've experienced! My daughter and I walked in and no one greeted us. As…read morewe looked around no one asked if we needed help or if we were finding everything okay. The girls just stood at the counter gossiping. I will never go back to this store! I wish I could give 0 stars.