Wow!! Wonderful, friendly, professional, tidy, experienced top notch service. From the first inspection visit, to the heater install to the duct cleaning everyone did an amazing job. Answered every question and concern. Pet friendly crew did absolutely everything right. Can't say enough great things about the experience. If your looking for quality, experience and professionalism look to Marrs. Thank you!! read more

Joel was fantastic. He explained things throughly and seemed to know his job well. He was very respectful and let us know what was happening every step of the way. Thank you for keeping my mom warm! :) read more

Marr's Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Bellingham, Washington

Marr's installed a heat pump at my house. Everything about the installation was professional. When the city inspector came to check it, they said the installation was perfect. Years later, it was having some trouble. The trouble was actually due to me not cleaning it thoroughly. Matt fixed that and helped me avoid another mistake that I was getting ready to make. He was super helpful explaining everything that he was doing. I would definitely recommend them. read more

Marr's installed a heat pump with mini splits for me in February. It was a truly cold day and everyone worked well and steadily. I'd like to give a special thanks to the installers, Jesse and Prem, who were at it the longest and never seemed to stop. Other notables were Caleb the estimator and layout tech. And the electricians Cory and Nathan. Several of these folks had to be under the house in a tight crawlspace. In the cold. For a long time. Thank you. The system is great. When the permit inspector arrived, a couple days later, he said, "Marr's always does a good job." read more

Matt was awesome as usual. Yearly servicing and maintenance of my furnace and heat pump. Thorough job, cordial, answers any questions I may have, makes suggestions, etc. Thank you, Marr's for the great team you all have. A yearly maintenance is paid in advance as well as explanation what's the protocol will be. Thank you,Matt. From, Gary. read more

The tech arrived on time and I was informed of the arrival. I had my furnance and also my tankless hot water heater serviced - maintenance visit. The tech took pictures and showed me what he did during the visit - some were before/after photos. I was impressed with the company and will definitely use them again. read more

Recommend get the job done! Flexible easy to work with solving problems and designing, very nice personable knowledgeable staff. Competitive pricing. Had electrical and plumbing work done by them and would hire them again. Local too! read more

I scheduled with Marr's for my annual heating unit maintenance. Technician Kyle showed up on time and was very pleasant, knowledgeable and professional. He completed the job and reviewed all points of maintenance with me. As I was already on their advantage plan, he reviewed plan changes and benefits of both the Electrical and new Plumbing plans. Both plan coverages appeared to be exceptional as well as economical and I elected to go with both. Thank you, Marr's for honest, dependable service!! read more

Marr's continues to be an excellent, professional and very customer- oriented hvac company. service today - as always - was prompt, friendly, very informative, all the qualities you'd want. I also appreciate the detailed document on the state of my furnace. I highly recommend them, as does Boomer. read more

Marr's just installed a ductless system in my home and I love it! Kyle came out to my house a couple weeks ago and worked with me on where everything would go and how the job would be done. He did a great job of answering my questions and working with me on changes I wanted. A crew came out a couple weeks after the bid was accepted and worked all day installing the system. With all the work they did, I'm surprised they were able to do it all in one day. I have to say, the whole crew was courteous and professional and took great care to not damage my property or furniture. After the install was complete, the equipment installation crew chief and the electrician explained the function and maintenance of the system, and answered all of my questions. I'm very pleased with my new system and my entire experience with Marr's. I highly recommend this company. read more

Called to schedule an estimate. Six days later still waiting to hear back. At the same time contacted another company who got back to me in an hour. read more

We recently decided to supplement our home's radiant heat/cooling system with a minisplit system by Mitsubishi. AJ with Marr's came out and did a thorough inspection and measurements of our home and came with a detailed proposal that included providing needed electrical hookup and outdoor refrigerant/electrical service. The work was started quickly and finished within two days. The work was very professional in appearance and everyone involved with the project were courteous and professional. In addition, Marr's obtained the needed permits and sought out discounts and possible rebates for our new high-efficiency system. Based on our experience, we would have no problem recommending Marr's Heating and Air Conditioning. read more

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After a few rave reviews on Google, I thought I would throw one on this platform. Marr's Heating has installed and serviced both home and business systems. Always quality people, this time Phil. Friendly, thorough, competent and informative. Cost competitive and responsive service. Always. Without Fail. read more

Today, Matt came to conduct annual maintenance on my gas heater. He was very knowledgeable, he explained thing in lay terms, he was efficient, and he was easy to talk to. Marrs is a company that strives to be great at what they do, while still providing value to the customer. I'll get my next heater from them. read more

We recently contacted several different companies to get quotes on servicing our furnace. Marr's was the first company to respond and gave us a clear and informative quote. We were able to make an appointment for them to come out to do the work within the week. Communication was fantastic--The folks in the office were very helpful and informative. We received a text when the service person was on their way, which helped a lot. The service person explained exactly what he was doing and promptly completed the job. They honored the coupon that we had received in a recent mailing, which was great. The price was very reasonable and fair. We will definitely be using Marr's again next time! read more

We can not say enough good things about Marr's Heating and Air Conditioning. They installed a Carrier furnace and Regency gas fireplace for us last week. They were prompt, pleasant to work with and did exactly what they had promised. They are a family run business that provided service far above their competitors. Nolan was our sales person, and I must say he was very thorough in assuring the furnace was properly sized and fit our needs. He even went into our rather tight crawl space and examined all of the existing ductwork which was fortunate, for he discovered a sizable leak which they repaired during the installation. The whole process went very smoothly. We shall recommend them to family and friends without hesitation, which is how we found them in the first place. read more

Marr's is fabulous! Rarely have I seen a company so on top of things. I was referred by a friend who had an excellent experience with them. He is very particular and was very happy. So I went with them. And I was so happy that I referred them to another friend who had a very complex situation. His work is still in progress, but he was impressed with how they are planning to solve a series of challenging situations for him. My first personal encounter with them was through Kyle. While I could not appreciate all the technical details that he shared with me since this is foreign to me, that he did so was amazing including visuals from a well-prepared notebook. He explained their plans very well. I then had a confirmation with Jacob Jr, the owner. Wendy is a fabulous coordinator who provides incredible and helpful details and organizes fantastically. Another amazement was that what she told me to expect timing-wise was spot on--not so typical for companies coming to your home to work on things. The guys who showed up to do the work here--Jacob C., Trevor and Nick--were so nice and efficient, and my two days with them working here felt undisrupted--another and unexpected bonus. The electrical work was contracted through another company using Josh Rankin who is absolutely wonderful. I later had contact with Sheila in accounts payable who was extremely helpful and readily solved a small problem for me. The paperwork she sent me was great including virtually completing paperwork, as far as she was able for me, for a rebate, which was completely clear as to what I needed to do. Easy! When the city inspector came to look at all their work--furnace, air con and electrical--he kept saying beautiful. Repeatedly. I was also impressed by learning that they often are called in to fix the work of others--their work, rare if that, as I understand. In short, they are informative, clear, organized, technically skilled, reliable, did what they said they would in the time they promised. Sweet, wonderful and caring--I cannot recommend them more highly. Ten stars, if that were the max, and I could. read more

I recently had an annual furnace inspection done. I used Marr's for the first time this year, and I'm pretty happy that I switched to them. Scheduling + It was easy to schedule an appointment. The receptionist was very organized. As soon as I was done with the call, I received a text with an appointment confirmation and other pertinent information. - One thing I was not too happy about is that I had to wait for just over a month for the appointment. I know it's a maintenance appointment and was not urgent, but a month seems a bit excessive. Technician (Joel) +The technician was on time and very professional. +There are several things that the company I used to use never told me. 1. The technician asked me about the thermostat. 2. He also told me how my furnace is burning; he actually gave me a measurement of some sort with reference point. 3. He checked the temperature at one of the vents. I was so happy with the technician that I decided to purchase their maintenance program on the spot. I basically pre-paid for next year's maintenance, which gives me discounts as well as other benefits (https://www.marrsheating.com/hvac-services/maintenance-program/). COVID Measures +The technician was wearing a disposable mask. He ware shoe covers. There's a $3 PPE surcharge. +They don't take your old filters for safety. If you have heating or cooling needs, give them a call. I recommend them with confidence. ************************************************************ Don't forget to like my review (useful and/or cool)! If you found this review useful, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping! read more

I had another company come out and they noticed that "both" these Air Filter boxes are NOT sealed, as there are huge gaps as seen on photos. When I called V.Pres Jacob to let him know that a few unsealed items needed to be fixed, I was told multiple times that he was done and V.Pres Jacob hung up the phone. This is a brand new job that I paid over $55,000.00 for and I am told they will NOT fix both these issues. Very concerning that Marr's Heating does NOT stand by their work. Please see attachment that Marr's put on my Invoice stating Marr's Workmanship Guarantee, and 1-year Buyback Guarantee, when I emailed asking for details on either of these V.Pres Jacob told me to stop emailing and to stop calling them. How unprofessional is this, as they did the work, and I am not allowed to get my job issues resolved or be able to ask Marr's any relevant questions. Also, I found out that several things were NOT put on Mechanical Permit, and I have contacted and notified the City of Ferndale of this and they are looking into this, as V.President Jacob at Marr's Heating signed a "self certification" document for my Permits, as (3) items were on permit for (2)-Gas Furnace's, & (1) Air Conditioner, but following items that were to be permitted were not on permit (1)-Noritz Tankless System, & (1)-Pool Heater Raypak 266a. As a homeowner I am relying on Marr's to put thru all required Permits, and to stand by their workmanship, as my Invoice states "includes all labor, materials and permits required for the job". (I can submit a copy of my full invoice if you need it) The more I look into things the more I become concerned as I trusted Marr's Heating would stand behind their workmanship, and I am finding that if you question anything you are left, as V.Pres Jacob told me to not call him again. read more

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I'm really happy that Marr's convinced me to install a couple of heating and air conditioning pumps in my home instead of trying to repair or replace my existing heater and duct system. "Old systems really can't provide for air conditioning, and trying to get them to work effectively would require a very expensive re-do," Kyle explained when I first asked for an estimate. Newer technology would be more cost efficient, he said, and I would really see a difference. He spent a couple of hours working with me so that the estimate really helped me to understand how everything would be installed. The job and the new equipment were going to be expensive, but I was assured that it would be worth it. Kyle, Jacob the owner, and the entire Marr's team couldn't have been more helpful. From the time I contracted for the work, Wendy in the office kept me up to date on costs, payment options and scheduling, (because of shipping delays during the pandemic, I had to wait six months for the installation). Rewiring, setting up new ducts through my garage and crawl space, all went like clockwork thanks to Casey and Zane, (a shout-out to coordinating electricians), and the job was completed in less than two days. I am very satisfied with the way the work was done, the neatness of how all fitted into place, how all had meticulous planning behind it. The equipment is awesome and looks so well in my living room and bedroom that it's hard to imagine that it wasn't part of the house when it was built! I am already scheduled for next year's service under my warranty. Seldom have I been more impressed with a contracting company than I have with Marr's. read more

Had a great experience with Marrs yesterday. They came out same day and were very nice to deal with all around. I will use Marrs in future. It's nice to find them. read more

Annual maintenance scheduled and completed smoothly and quickly. Service Tech Tony Silva was on-time and very informative. He went over each detail in depth, and provided pictures. He let me know about the whole home air purification system, which sounds ideal for our home. Have used Marr's for years, and have always had great service from every individual involved. read more

our furnace went out last week and we called Marr's. Jen was friendly and professional and we arranged an appointment for 2 days, since it was not an emergency for us. Caleb our technician was prompt and very knowledgeable. He diagnosed our problem ( a frayed wire),checked the rest of the furnace, and explained our options for future servicing. We felt the charges/price was very reasonable. We are very pleased with Marr's. Both Caleb and Jen were efficient and friendly and we would not hesitate to use and recommend them to our friends and family. Thank you. read more

We had a heat pump installed last summer and chose Marr's because of their superior customer service. We had three or four different companies come out to give estimates and we felt most as ease with the Marr's team. read more

Having owned an older home in Bellingham for over 30 years, I've had contact with many service companies and technicians. They went the extra mile when I discovered my furnace failed me on a cold Friday morning. They had put me on the schedule for an evening call on Friday but when a technician became available early, they jumped right in. Not only great service but the technician kept me informed of his progress. I was so impressed I had them come back and install a heat pump. Not sure what they feed their technicians in the morning but what a wonderful crew. They came in with everything planned out ahead of time. Within 4 hours they had completed their work. But I must say what amazed me most was how professional, courteous, and upbeat they all were. You can't do better. read more

My grandson noticed white flaky substance out of pipe fittings from furnace. I texted Marr's on Sunday. On Monday morning, I got a text from Marr's with an appointment that day. The technician explained what the substance was, wrapped the fittings with foil tape and vacuumed the floor underneath. While there, he checked everything and reassured me. Perfect response, perfect technician. read more

Our experience with Marr's last month couldn't have been better. They showed up on time and did inspections and maintenance on our propane furnace and filtration system and on our propane fireplace. They did a thorough job and answered all our questions including a couple that past service providers had not been able to answer. To top it off their rates are very affordable. read more

Again had to use there service. Quickly professional service. Educated hubby about furnace. Had to pay over time fee for agent. The bill was fair and felt there was no over charges. I estimated the bill would be higher. read more

When first moved into our house, we needed a new furnace. At first we were thinking of getting a more expensive one, but Ken Marr suggested a less expensive model as it fitted our new home better. I knew I could trust Marr's. Later on our furnace needed service to replace a circuit board and Marr's was able to do it under warranty. read more

I just had a gas fireplace installed in our house. After visiting Barron, Craft Stove, and another shop we chose Marr's to do our work. The staff was very friendly and did a great job with the install. They used drop clothes shoe covers and took special measures to unsure our home was protected while they worked. They left the place as clean as when they arrived and we had a new great fireplace installed. Jacob spent the time to ensure I knew how to operate the remote and discusses care and maintenance even though all of that is covered in the manual. I am very happy with the service and I am glad I chose Marr's Heating & Air Conditioning. I prefer to support small family business and try to avoid chain stores. I thought it was great the the grandson of the founder of Marr's was the lead installer. My guess is he will run the place someday. That is the kind of business I like to support. read more

Had a great experience with Marr's after our furnace stopped working. Our technician, Matt, was great and got our problem fixed! Would highly recommend! read more

We got 4 quotes in total before selecting Marr's. Honestly, they weren't the cheapest, but the estimator, Kyle, was by far the most thorough of everyone. He did a full, proper load calculation (manual J) that involved measuring all of the windows, inputting the insulation values of our, walls, floor, attic etc. If you're looking for new HVAC for your home, I cannot stress enough the importance of doing this. Without it, there's no way to know what size system you need, and the sales people are just guessing otherwise. Based on that experience, we decided to go with Marr's in the end, and they just completed installation of a 3-zone, Mitsubishi Hyperheat heat pump system. It is so much better than our old gas furnace (that almost killed us...). It's only been a few days since the job was completed, but so far all of my interactions with everyone at the company have been great, and I'm glad we choose them. read more

Since I moved into my house last summer, the AC never worked, so I finally wanted to get it fixed. I'm glad I called Marr's. They were top-notch from beginning to end. The person who scheduled the phone was incredibly friendly, was able to clearly explain the different service options to me, and get me on the schedule quickly. Matt, the technician, was the again not only one of the friendliest people that I've ever met, but he was extremely competent with fixing my AC unit. I wasn't sure of what level service I needed, which Matt was able to recommend to me once he saw the heater and AC unit. I was happy with the price as well, especially considering the top-notch service. My heater and AC unit are working great now, just in time for the hot summer. I will definitely be using Matt and the rest of the Marr's team for all my future AC/heater service and installation needs. read more

Our water heater went out over the summer leading into fall. I called to discuss things with the Manager Brandon, who stated they couldn't get out right away, nor work on the plumbing based upon some State restriction. However, he recommended me to another company he felt would be able to help, which ultimately led to the unit being fixed. I decided to call Marr's again to join their maintenance program for our Mini split unit, as I felt his kindness and knowledge with our other issue needed to be repaid via purchase of their services. They had a representative of their company come out, Jaron Franklin, who carried on the kindness and education/knowledge that Brandon had during our initial conversation. Jaron cleaned our unit thoroughly, recommended services we should update to ensure the longevity of our heating/cooling unit, and educated us on ways to use the unit without putting undue stress upon it. Great service, knowledgeable, and thorough. Very affordable maintenance program that runs two years, with reduced price after the two years if we want to carry it on, which we ultimately will! Highly recommend. read more

Marr's Heating has been my go-to heating/hot water company for 12 year in Bellingham. I am an absentee landlord of multiple rental units. Their crew has performed annual maintenance on all of our properties over the years. Four time they have saved us monies and hassles by spotting thing in the annual inspections that would have blown-up (twice the fixes were covered by warranties). I also qualified for three energy-savings rebate programs through them. Professional & highly recommended!! read more

Spent two hours with the owner and a service representative to get an estimate for adding A/C to our place in Bellingham. They never followed up or contacted me again. I think the job was too complex for them. read more

I am truly impressed! I have NEVER heard of a business to lower the cost of something. Not only did he call me after hours to tell me that but installed my system promptly. Do your business with him. read more

Marr's Heating and Air Conditioning - The heating and A/C unit - Heating & Air Conditioning/HVAC Near Me - Bellingham, Washington

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We've had quite the opposite experience. Ken Marr takes a friendly and informed approach to our business. He helped troubleshoot a problem we had with our heater. His staff has been competent, and capable. This is an honest business with reasonable priced service which treats customers like gold. read more

We were experiencing a furnace failure at a rental we own in Bellingham last year and didn't know where to get help. It kept making strange noises. I found Marr's on Yelp and called Ken the owner. He was easy to talk to and seemed to actually care about our problem. He sent a worker over in a reasonable time period. Ken himself followed up with me a couple of times to see how things were going. I like to do business with small businesses and will call Marr's again (although I hope I don't have to). read more

Make sure you have these guys and come and do a estimate. St the minimum have them be in the running. I had 3 places cone out and you need to pay attention to what's said and what's done. Everyone has been polite and courteous helpful knowledgeable. They might not have been in business the longest in the area but their system works and works well. Kyle the estimator sold me on everything he did. Jacob another senior employee came by and had a great chat. The two young installers were doing their job like clockwork. I won't give them an A but for now it works. If it doesn't then an addition will be added. . read more