My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

He accommodated me and my bedbugs are gone. He was sensitive to my needs. He also educated me on…read morehow to prevent future bedbugs.

Twice he never showed up and then never returned my calls. Total waste of my time. I would stay…read moreaway from him if I was you

We had a funny smell coming from our attic and had contacted another company who said they'd charge…read moreus $300 just to come out, regardless if they found anything. Allen's pest came out for a free consultation and gave great advice, definitely recommend! If we ever have another pest problem in the future, I will definitely call him again.

Great service and really nice guy. Very knowledgeable and thorough!…read more Highly recommend

Rich was great. He showed up on time and did a thorough job. Since it was raining the day of our…read moreappointment he didn't want to spray outside. We set up another appointment, unfortunately it also rained that day. We did not have to contact him, he contacted us. Highly unusual in this day and age. The third appointment was a charm. He not only sprayed outside, but did an additional spray inside at no charge. We haven't seen any ants in weeks. Highly recommend. Thank you Rich. Mike

Good work and generous warranty on the service. Price is very fair, and the problem was eliminated!…read moreHighly recommend.

Very happy w/Tom's results. He was timely, gave expert advice, & got rid of our ants (multiple…read morecolonies upstairs, downstairs, in walls, kitchen tiles, in the dog food dish, etc.) at the best price out there. Warranty great but his work was so good we didn't need it. Thanks Tom!

Complete scam. Heard critters in the attic, called them, seemingly nice person cam out, claimed…read morewe had " rats" $1000 for the treatment. Heard traps snap the first night, called them to check....nothing. same scenario for 5 nights so put up a Ring camera. It was a raccoon. Apparently that cost another $1000. They set up traps, caught one who actually got away. Didn't hear critters for 4 months. Called them 5 times. No callbacks. Their scam is to do nothing and upset you. Definitely stay away .

Excellent foundation remediation services performed by Zack & Andrew- really professional,…read moreexplained everything and assured us that this remediation should resolve the mouse issues we'd been having. Very clean-cut and respectful guys!

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!