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    Marriott Tacoma Downtown

    2.8 (102 reviews)
    ModerateHotels
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    Dining area
    Sunny T.

    Love the views! The room exceeded my expectations. 5 stars for the hotel. 3 stars for their customer service. They tried to charge us $55 dollars extra for the breakfast that was included in our platinum package.

    Brandon T.

    Right off the bat I knew I would love this place from the second I walked in. Very open and spacious lobby area with a restaurant/bar right as you enter. The menu looks decent and isn't as expensive as I thought it would be for Marriott. They serve breakfast, lunch, and dinner with room service. Let's talk about the room for a second... it has that new hotel room smell ughhhhh just perfect. The city view is so beautiful and the room is very spacious. The bed is as comfortable as the Marriott Waterfront in Baltimore Maryland and let me tell you THAT bed was a 100/10 so this one is up there for sure. The A/C works great which is always a deal breaker for me with hotels. It's located downtown so there's everything near by. Just a perfect location and a nice stay. I recommend!

    Phil Y.

    It was an interesting stay here at the Tacoma Marriott. The location is nice. We were given the perfect corner room on an upper floor. We had a great view of everything. We could see water, city, and even the mountain. The room was just what we wanted with a king bed and a sofa bed. The bathroom had a walk in shower with hand shower. This Marriott has gone corporate with "Thisworks" shampoo, conditioner and bodywash dispensers in the shower. The room was equipped with a good black out curtain that I loved, but my wife hated because it was so dark. On New Year's Eve, you could see fireworks exploding in the sky around the hotel. This hotel has an M Club Lounge for Platinum elite and above members, and for those who pay for M Club access. The M Club was open during our stay which included a weekend. The M Club was well stocked with soda, water and snacks during the evening hours. The evening appetizers seem to have gone corporate as it seems that all Marriotts are now serving egg rolls, and a samosa type of snack. A vegetable tray and a cheese and salami tray was also offered. Breakfast was normal Marriott breakfast of scrambled eggs, sausage, fruit, breads, coffee and juices. It was nice that they had a single serve coffee and a single serve espresso machine. But, it was not good that the machines did not work on the weekends, and that this Marriott did not have anyone who could "fix" the machines on weekends when it needed cleaning or emptying. The hotel gym was nicely equipped with weights and machines. Everything was in good working condition. The pool is heated and is outdoors. Parking was plentiful until this Marriott decided to have a New Year's Eve party. It would've been nice for the hotel to notify us that parking would be sparse on New Year's Eve. Instead, we found out the hard way when we returned back to the hotel to find out that there were no more spaces left in the parking lot. We eventually parked on the almost full employee level after calling the front desk from the parking parking lot. They had partygoers everywhere. Some of them even tried riding up the elevators with us. The water was turned off on our floor on one of the nights of our stay. We accidently found out when someone had to use the bathroom in the middle of the night. They did not turn the water back on until around 8 AM. When they turned the water back on, it was an ugly rusty brown color. They front desk told us over the phone to let the water run for about 30 minutes. An hour later, the rusty water was finally flushed from the system. If this was scheduled, it would've been nice for them to notify us and give us instructions. It could've been a 5 star hotel and stay for us. But, there were too many things that went wrong. I'll be generous and give them 3 stars.

    M Club schedule limited on Friday & Saturday
    Valerie S.

    Stayed for a staycation, paid extra for the M Club room rate, definitely not at all worth the extra. Was really looking forward to the Hors d'oeuvres and honor bar, however they do not have them Friday or Saturday. Wasted $80+ booking this rate versus just a regular room. However, they did adjust our room rate to minus the $80. Disappointing bathroom, no walk-in shower just a tub shower combo. Breakfast at M Club was also disappointing. Eggs very dry and no orange juice. Fruit was really fresh so that was a plus.

    Bathroom
    Theresa L.

    Was shocked by all the bad reviews at this hotel. I travel and stay at hotels for work 2-3 times a month and this was one of the nicer Marriott that I have stayed at recently. Parking was easy to find, didn't have any issues there, parking garage is attached and finding the lobby was easy. Check in was smooth and staff was efficient and friendly. My room was beautiful and seemed pretty new. Shower had good pressure and got hot fast (which is a must). Bed was comfy and it was quiet. Hallway, lobby; every place I went to was extremely clean. I went down to the restaurant for breakfast every morning and the staff were so friendly and food was decent price and was delicious! Gym was great too! I would stay here again if I am in the area.

    Jacuzzi
    Christine N.

    Don't stay here. Took all my stuff out of my room and checked me out. Came back to hotel with my room given away and stuff in trash bags... Manager reached out for phone call, when I provided my availability - they never replied. Seriously WORST service ever. Will update review with details.

    Siobhan D.

    We had a nice stay over the University Puget Sound graduation weekend, but prices were higher than usual!! The pool is really nice, but be mindful that it is outdoors! I travel with a wetsuit, so I took a swim even though it was 50 degrees and raining! The hot tub is awesome. We needed to do a load of laundry this trip- bring your own quarters, $2.50 a load, plus dryer time. It took us 3 trips to score an open machine as there are only 2 washers for the whole place and they were frequently occupied. Bed was cozy. Duvet was very nice. Temperature was good. Noise wasn't a problem. We never received housekeeping over a 4-night stay, so that was a hassle but we were able to track down clean towels.

    Holes in sheets
    Kristina S.

    Sheets have holes and comforter is in poor shape. However, room is clean. The pool was clean but no one knew how to find the key or to operate the wheelchair lift to get me out.

    Bathroom in Marriott Downtown.
    Karen J.

    I think Marriott has definitely stepped up their customer service since some of the more-negative reviews, because both front desk and restaurant staff were stellar. Great information about amenities, parking, etc. when I checked in and also the next morning when I realized I hadn't packed all my my toiletries, and insanely-fast, friendly, attentive service for breakfast. Aesthetically, room was nice, with a chaise. A tub/shower combo would have been a plus. However, the bed quality in my room paralleled that expressed in other reviews. Felt like 100-count sheets, and more importantly, the mattress was incredibly uncomfortable. I don't recall the last time I experienced one that bad in a simple motel, much less a 4-star hotel. This place would be a definite winner with better bedding and mattresses!

    The view in the morning.

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    6 months ago

    Overall great experience and love the restaurant right downstairs. Kept thanksgiving day simple and sweet.

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    The wait staff is rude, the food was awful. Run down hotel, over priced. The staff was horrible, zero customer service.

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    1 year ago

    Beautiful view. Friendly front desk. Microwave delivered as requested, good size mini fridge.

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    Page 1 of 3

    Ask the Community - Marriott Tacoma Downtown

    Review Highlights - Marriott Tacoma Downtown

    Being right in downtown Tacoma made it easy to walk to restaurants, shops, and nearby attractions.

    Mentioned in 5 reviews

    Read more highlights

    Silver Cloud Hotel - Tacoma Waterfront - Living room

    Silver Cloud Hotel - Tacoma Waterfront

    (165 reviews)

    $$

    I recently had the pleasure of staying at the Silver Cloud Hotel in Ruston, and by "pleasure," I…read moremean a full-contact endurance experience. Let's start with the parking lot, which appears to have been designed exclusively for clown cars or perhaps very optimistic compact vehicles. If you're driving anything larger than a shoebox, prepare for a thrilling game of "will this fit," followed by a graceful 17-point turn. The rooms are described as comfortable, which I assume is hospitality code for "cozy if you don't inhale too deeply." Spacious is not a word I would use unless we are comparing it to a broom closet. Now, if you enjoy saunas but wish they came without consent, you're in luck. My heater was stuck at a steady 78 degrees day and night, turning my room into a tropical retreat I never asked for. To their credit, they did move me... to a room where I could enjoy the next feature. Trains. Loud, proud, earth-shaking trains. All day. All night. Not "in the distance" trains, but "is there a locomotive in my hallway" trains. If you've ever wanted to feel like you're sleeping directly on a railroad track, this is your moment. There is technically a water view, which sounds lovely until you realize the parking lot sits right below your window. So when you open the blinds, you're not just enjoying the scenery, you're starring in it. Breakfast was... ambitious. I would have gladly paid extra for something edible, or at least something that didn't feel like it lost a fight with a microwave. After working a very long night, I thought maybe, just maybe, there'd be a small gesture of goodwill like a late checkout. Instead, I was told they had 68 checkouts that day, which apparently made flexibility impossible. No apology, no acknowledgment of the sauna experience, no effort to make it right. Just a firm "time to go." All things considered, I'd rate this stay somewhere between a 1 and a 2 out of 5. I won't be returning, and consider this your friendly warning: if you stay here, bring a small car, earplugs, and a strong sense of humor.

    Tough start to the stay was saved by the wonderful food and very professional staff. Menus online…read morewere not updated. No Room service. 30% extra fee charged at checkin for incidentals. We ordered food from the bar and brought it back to our room. Wow! The food was amazing!!!! Saved our night!!! Front desk offered to help with bringing up the food.

    Hotel Murano - Hotel Murano - Lobby Fireplace Cozy Seating Area

    Hotel Murano

    (574 reviews)

    $$

    Stayed here with my students to take part in a conference/student event. The front desk staff were…read more*stellar*, super friendly and helpful with each interaction. The hotel interior is absolutely beautiful and serene - sophisticated and colorful art graces each hallway. The lobby is spacious and comforting. The location is primetime Tacoma, walking distance to the convention center (1 block), Pantages Theater/Rialto Theater (2 blocks) and many restaurants. I actually think if they updated their *exterior* it would take this hotel to a 5 star hotel. It seems a bit dated outside, but walking inside is a breath of fresh air! The room was clean and updated. Housekeeping was done daily (we stayed for 3 nights) and top notch. Gym was good.. 2 treadmills, 2 ellipticals, a bike, a full free weights rack and two other machines, 1 weight bench. Each time I went to the gym, I was alone, so thumbs up from me for accessibility. *Runners know, however... the treadmills were on a 0.5-1.0 incline which is pretty much death. :) Not sure if it's the floor or the treadmills themselves, but they're both on a slight hill. Parking was easy, and they provided a nightly discount for our conference! Thank you to Hotel Murano and their manager for this. Beautiful place, great location, good price - would definitely stay here again.

    The staff were kind and the overall aesthetic was fine. Unfortunately the floor I was on had some…read moreunpleasant smells. I am sensitive to synthetic fragrances so it may not be an issue for everyone but it seemed like maybe they were covering up previous smoking damage with more chemicals or something! It was overpowering and I had to hold my breath in the hallway. It was a little better in my room but still an uncomfortable place for me to spend time. Additionally, I woke in the middle of the night to a strong smell of marijuana, which I assume was coming from another room. I'm not sure what their policy is on smoking, perhaps that was the issue. I ended up sleeping with the windows open which helped some, though it is a little noisy downtown so this may not work for everyone. Also their food safety rating was "Okay" at the time of my visit. The drinking water also tasted very chlorinated to me. The bed was comfortable and it is in a nice location (easy park at the hotel and to walk to restaurants), but the other factors make it so that I won't visit again.

    Holiday Inn Express & Suites Tacoma Downtown - Suite

    Holiday Inn Express & Suites Tacoma Downtown

    (91 reviews)

    $$

    I actually had a great experience at Holiday Inn Express Tacoma. Stayed the night here to attend a…read moreconcert at the Tacoma Dome. It was literally minutes away. About a 5 minute drive there and we walked back which took us about 20 minutes. Easy peasy. We had 2 rooms, next to each other. One to get dressed and the other for family as we would explore Tacoma the following day. The rooms were decent size. We had a king bed and a full size pull out couch and a nice view. The room also had a Keurig and a mini fridge. The rooms were clean and comfortable. There was breakfast in the morning that was pretty good. I was thrilled about the garage parking as I saw broken car windows of cars parked on the street. The garage was gated and required a key card for entry. I worried for nothing. My car was safe. My only gripes are that the rooms were not connected and there was construction going on. That was not enough to make me unhappy with my stay. Overall, 9/10 I would recommend.

    My stay here last night was pretty great! The king size bed was so comfortable, trust me. I would…read moredefinitely stay in this room again. I also really loved the towels, lol. They weren't a 100% cotton and that makes them just a little bit softer. My room was very clean. What can I say? I would come back when I'm driving through Tacoma. The downside.. Around 9:30 a.m. a dog started howling so I contacted the front desk and they said it was a service dog. Time to get up.

    Silver Cloud Hotel Tacoma Point Ruston Waterfront - Front desk

    Silver Cloud Hotel Tacoma Point Ruston Waterfront

    (75 reviews)

    As promised in my last review from 2022, my husband and I returned to Silver Cloud for a staycation…read moreand booked one of the jacuzzi rooms. Highly recommend, and completely worth the price tag. Since we've stayed here before, we were pretty clear on what to expect. Check in was smooth, the valet staff were super nice, and we had a fantastic stay. The jacuzzi room is definitely spendy, but we were dead set on it. My husband and I started a tradition a few years ago where we nixed Christmas presents and decided to book 2-3 day vacations instead. With this being our belated gift to each other, we knew we wanted to splurge. I'm fully convinced there isn't a room here that has a bad view. We had sweeping views of the water and once the fog lifted in the morning, it was gorgeous! The jacuzzi tub is a little finicky to get the temperature correct, but once we had that figured out it was great. It takes a bit to fill up (about 20 minutes) so just be ready. Silver Cloud at Ruston definitely is a little on the pricier side, but it's entirely worth it in my opinion!

    My daughter and I just got back from a 3 night stay. I cannot recommend this place enough!!…read more The good- The beds are sooooo COMFORTABLE! Maybe the best bed I've slept on in a hotel and I'm comparing to 5 star and 5 diamond resorts. Simply so comfy from the mattress to the pillows to the bedding. Top notch. The only recommendation I would make is for the staff to use fragrance free detergent. Aside from that, the beds are perfection. The rooms are CLEAN. I am very particular about cleanliness and usually base my hotel choice on who has the best reputation. This place was spotless daily. Love the two little windows that open in the rooms. It is so nice to have fresh air come in to the room. The gym is very nice. New, clean equipment, a nice bathroon, and filtered water available. The downsides- Only valet available. If you're like me and come and go all day, just park in the structure across the street during the day. Valet at night. No room service. This isn't the end of the world. Call the restaurant downstairs to ask for take away. They are sweet and have things ready quickly.

    Courtyard by Marriott Tacoma Downtown

    Courtyard by Marriott Tacoma Downtown

    (121 reviews)

    $$

    Look we stay at a lot of Marriott properties. Why, because…read morethe rooms are spacious and clean. The value is evident and the staff is almost always exceptionally friendly. Almost.... I had a run in with a gal one fine morning, her name is Edith. She was rude, curt and well a few other words I won't use here. I came down for coffee. 5:45 ish I approached the Bistro counter to ask where I could get coffee. "We don't open until 6:30!" Oh I see do t you have house coffee set up out here? "What do you want just like regular drip coffee?" Um yes. "Well I don't have a till yet so you can pay at the host desk and then come back here." You don't just have any out here like complimentary? "Well you can just drink the coffee in your room!" Ok! So I walked away from what was about to get explosive!!! Sat nearby to wait . At 6:15 she started to serve others, no "hey I'm ready now" or " I can help you now" When I finally ordered my $6.07 coffee I paid in cash. I could tell by the "humph" that this annoyed her. I don't believe I have stayed at a Marriot Courtyard that did not have house coffee in the lobby! I know I have never been verbally accosted like this. Look you are in the hospitality business m, I myself have been for 45 plus years, that ain't how you do it! She should maybe pursue a different career! This doesn't fit the Marriot guidelines I am used to! I will also say they during my stay I interacted with two other employees at said Bistro , Jasmine and Hellen and they both were extremely pleasant

    Best mojito in town. I know! Crazy! I was just meeting my boyfriend and his family for his son's…read moregraduation ceremony across the way at the Convention Center and had low expectations. Honestly I just wanted to get some drink in me to deal with the combo of step family tension and graduation ceremony. But it was way better than I expected. I live in Tacoma but may even go back just to get a drink.

    McMenamins Elks Temple - Entrance into The Old Hang out.

    McMenamins Elks Temple

    (579 reviews)

    $$

    Pretty fun place. Security is low-key and around every corner. They are very very friendly!…read more The events...

    I reserved a room at McMenamins Elks Temple since we were attending an event nearby. We also…read moreparticipate in the McMenamins passport program. I did receive an email detailing where to park. I didn't really read it very closely, and let me tell you it was stressful finding parking near the hotel! All the spots near the hotel were taken and we drove up and down the streets looking for parking. At first, we were going to park down a ways, in a neighborhood. But it seemed too far to lug our luggage. So one more try..and someone just vacated a spot close to the hotel in one of those spots that is back in parking only. Okay, for me that is stressful trying to back into a spot with traffic coming towards me! Finally, I was parked and told that my vehicle should be fine during our stay. We arrived 2 hours early. I got in line behind a couple, they were given a room. When it was my turn, my room wasn't yet available. No problem. They stowed our luggage, they had my phone number to text when my room became available. We went to the restaurant to eat lunch and start getting our passports stamped. It was typical McMenamins food. We went to other bars to get stamps, and we got to one of the bars right before 2 and was told that if we went down to the Spanish ballroom, there was a tour starting at 2 that we could get the stamp without buying a ticket. How very fortunate! The ballroom is beautiful! Shortly after that, we had all our stamps. We went to sit in the lobby to wait for our room to become available. One of the front desk clerks came to ask our name to check our room. She did not come back. Next thing I know, the check in rush arrived! Everyone got their rooms! Finally, I just got up and got in line and was given a room. The room was nice. Wished there was a fridge and microwave. Never turned the TV on. We were on the 7th floor and had a cool view of the atrium on the 6th floor. There's coffee on the 6th floor in the morning. Also, in the lobby. It's a fun place to visit. But we paid over $300 for one night. $275 plus taxes and fees. I would never stay here again based on my parking experience alone.

    TownePlace Suites by Marriott Tacoma Lakewood - Cooking utensils in every room! More you can borrow at the front desk (such as a crock pot, grilling supplies to use outside, etc)

    TownePlace Suites by Marriott Tacoma Lakewood

    (33 reviews)

    $$

    We landed here after we suffered severe water damage at our house and they had to demolish our…read morekitchen and test for asbestos and lead... Our insurance company put us up here and we had a great experience. The breakfast is very high-quality, the customer service is excellent, and the rooms are very comfortable. We had adjoining rooms at the end of the building , and My daughter managed to get us locked out of one of our rooms with the throw bolt closed and the management was amazing about helping us get back in and didn't make her feel bad at all because it was a genuine accident. We have also had the opportunity to swim in the pool when friends were staying here a few months back and it's very clean and even though it's outdoor, it's a very inviting environment. Everything is clean and everyone is so friendly... The fire pit out front is really nice and they have a little market at the front desk if you just need a couple of small things and don't want to run to the store. The rooms are well appointed with what you need to cook, and that was really nice considering we had left everything behind at our water damaged house. We will definitely stay here again if the need arises.

    Ill be here 3 weeks! Long time!!!! But ill definitely stay again. Stayed in a 2 queen suite…read more Beds very comfy, big bathroom, low tub, great water pressure, good breakfast. There are 2 separate outlets for hair dryer and other stuff anf not be in the way. Well this is important to me. Theres a dinner table for 4, great for a desk. Parking is good and I felt safe a night. Staff friendly and semi-knowledgable of area. I forgot to mention the great closet, i loved it. Very spacious and clean. Thank you. I have to comment why a 4. There were 3 full days with no tv service spotty internet. Yes, it was fixed.

    Marriott Tacoma Downtown - hotels - Updated May 2026

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