What a treat, only had 1 night very enjoyable. A bit of Gilded age. Host is lovely, rooms are…read morecomfortable, breakfast was delicious. So much better than a hotel.

It was like a step back in time, not only the beauty of this Queen Anne Mansion and it's decor, but…read morethe owners complete the experience with their charming hospitality and service with a personal touch. I am so glad I discovered this place and will return again.

You wouldn't think that a hotel in Lacey would be a place you'd be proud to receive relatives when…read moreyou're visiting, but wow. I picked my aunt up aunt the Hampton and she was worried that it wasn't something impressive like the Ritz or something. But I walked in, saw the high ceiling and the modern decor and my aunt was so happy I gasped when I saw the breakfast area. So clean and comfortable. The staff is helpful and friendly. They have a complementary hot beverage bar in the lobby that is well stocked and cared for. They even have these cute baby ducks near the reception area that are just charming. My aunt was so proud and I love that. Thanks for being so welcoming and making her look good Hampton Inn!

Someone else in our travel group picked this place so we made a reservation here to be with…read moreeveryone else in the group. Our stay was just for one night. The hotel itself is very nice on both the outside and inside, and has a pleasant smell and amenities. The front desk and cleaning staff were nice and cordial, but I did have some cold interactions with the staff stocking the complimentary breakfast bar. We were able to check in a bit early, and I appreciated being offered the choice to pick our room. However, the first room we tried was next to one where a dog was barking constantly, so we returned downstairs to request an another room. Unlucky for us, the second room turned out to be even worse. The towels and washcloths were sufficiently stocked, but a dispenser was all out of shampoo. One of the USB charging ports was broken. These weren't dealbreakers, but the empty shampoo dispenser was certainly a head-scratcher. I wasn't able to get the Wi-Fi working using my room # and last name, either, so this was another annoyance that added to the pile of frustrations. After our day of activities in Olympia wrapped, we came back to the hotel and wanted to get some shut eye as quickly as possible. It was at this time that our nightmare began...Somewhere below us, other guests were playing loud music with heavy bass combined with very spirited, party-esque dialogue. We were patient and waited for quiet hours to start, but over the course of the night, things got worse. Initially, I called the front desk to file a complaint and ask them to look into the partying atmosphere, which they said they would. When nothing really happened to quiet down the noise and quell the disruptive behavior, I got dressed and left our room to find where the noise was coming from, which happened to be the room right below us. I then went to the front desk and shared this information with the person on-duty who said they were going to look into it. The disruptive noise was more than just boisterous banter, loud music, and people having fun. Rather, it was loud music combined with people cussing each other out and making threats. The language being used was so aggressive and vile that we half-expected someone was going to get seriously hurt or killed. This went on for 4-5 hours. We all tried to sleep, but at 2 am, I called the front desk again to complain. The situation with the room below led us to feel the most unsafe we ever felt in a hotel. The next day, as we checked out, we had a lot to say after being asked the question, "How was your stay?" At this point, we learned the conclusion to the story--someone was kicked out of this hotel room over the argument or fight, but this didn't come soon enough for us to get a good night's rest, which was the main reason for getting s hotel in Olympia in the first place.

They messed up my reservation and I ended up having to pay again when I already paid. Guests got…read morestuck in the elevator every day we were there. Going through renovations and had plant cans, wood, and supplies everywhere. Our room was leaking and we had to move rooms at 2am. I travel a lot and this was by far something for the books. Staff was friendly but clearly need more training on the computer. it took almost an hour to complete our registration and she had to call and wake someone up to finish our check in.

We stayed here this fall when visiting for a wedding and found the accommodations to be, for the…read moremost part, standard for this hotel chain and the service to be superior to most. It's situated conveniently just off I5 (the rooms do get a lot of traffic noise) and not far from downtown (5 min drive). It's removed enough from downtown to not be in the hustle and bustle as well as to be in a pretty safe part of Olympia. We needed to check in early and when I called they said we wouldn't be able to, but upon arriving the front desk was able to accommodate us and get my disabled parents comfortably settled. Front desk was nice and accommodating during the whole stay. The rooms were comfortable enough with nothing extravagant but everything you need. I found the facility to be more 3 star but the service was really what earns the additional for me. I used the fitness room which had a few cardio machines and some free weights. Again kind of bare minimum but very clean and tidy and everything working. The breakfast room was nice with a menu to order from and the only guy running all the tables was so nice and always having to apologize because they were out of everything. Unbelievable it was a weekend and they started it with half their menu unavailable. He was nice and helpful to make other suggestions and very friendly. The food we did have was good and kept my parents pleased. Overall it is a solid place to stay in Olympia and we would return

Friendly staff at the front desk.They have yummy oatmeal cookies! Make sure you get one!read more

This Double Tree location is remarkable. It's located within 50 feet of the Port of Olympia, so…read moreyou can walk directly to the port and boardwalk from the hotel. The staff is exceptional. I was checked-in by Hannah. She was incredibly friendly, informative and made arrival seamless. The facilities are very good, the hotel has a bar, poor and fitness center on the property. The rooms and very large and comfortable, also I was given a room with a port view. My stay was exceptional, I will definitely stay here again.

We have stayed here each month for at least 10 years. The staff and service are consistently above…read moreexpectations. The breakfast is always varied and well prepared. We have seen the upgrade to 2 automated coffee machines. The coffee still remains up to high standards. The entire facility is clean and well kept. The rooms are always clean. Any minor repairs needed are always handled within an hour of reporting them. Our personal preferences are honored and remembered. We have met newly trained staff and veteran employees. They are all well trained and pleasant. The ambience is always welcoming; be it holiday related or just because. We have had the pleasure to see the staff enjoying pizza night together and observe how they treat each other. We have been with clientele who are sports teams and those who are law enforcement as well as travelers or just visiting family. The staff always greets us coming in and going out the door. We will truly miss this hotel and staff.

Our second visit to the hotel and we will keep coming back for more!…read more An ideal pitstop for our South trips! The hotel was spotless, clean and always a friendly staff to help. The breakfast has always been good and they set a high standards with eggs, sausages, pancakes, yogurt etc. Coffee could take an improvement as it doesn't taste that good. This time, we were in a pickle as we had an emergency and couldn't check-in on the day as planned and also needed a late checkout. The IHG membership helped in late checkout and the hotel manager Jeetu & his staff helped out in reducing our overall expenses too! The best experience is how they treat their guests, you stay in the reception, you can see many exchanges with guests and it's always pleasant!

My sister and kids and I stayed the 5th through the 8th of April. It was wonderful. The staff was…read morenice, the room was clean, and the food was good. We all felt safe and we will be staying again.

Rooms are ok. No breakfast because "the oven is broken ". Don't know why you'd need an oven for…read morescrambled eggs. No attempt to mitigate problem.

Located about three blocks from the Capitol building, this was the perfect place to stay for a…read morequick trip in for the legislative session. It's about as convenient of a location is there can be for anything in town. Less than half a mile from the freeway, and only a few blocks from the buildings that you are probably visiting while in town. They have parking that is included with the stay, a nice breakfast in the morning, and a simple, but effective workout facility located on the first floor. Check-in was simple and both of my interactions with the front desk were very pleasant. The rooms are spacious and appointed as you would expect. The beds were comfortable, and really, the only abnormal thing, at least for my room, was the fact that the bathroom was off of the main room, rather than the bedroom. Not a huge deal, but just a little different. The price was very reasonable, and I was able to check out late, which made for much less to think about during the day. All in all, this is a great spot and one I'll be visiting again next time I'm in town.

Quick stay. Rooms are big and clean. Comfortable. The breakfast buffet was basic and did the…read morejob. Free parking. Late checkout is 12:30. Friendly service. Please come and create your own adventure.

Best Western Plus Lacey is located right by Fortune Casino, and somewhat close to Costco…read more Front Desk was helpful and friendly. Indoor pool & hot tub. Also, they have a gym, free wifi, and complimentary breakfast buffet. The kitchen staff were so friendly and helpful. The rooms were clean and nice.

Pros Friendly cleaning staff…read moreClean hotel Wi-Fi Small business work area Attentive dining room staff cleaning and replacing constantly Good water pressure Close to freeway Surrounding area has every store imaginable Sophie at front desk was consistently helpful and welcoming Cons Dated hotel rooms Workout room with no sanitizing wipes or towels and old equipment Strong smell of Chloramines ( not free chlorine) in the pool/ hot tub Lactose intolerant- minimal breakfast choices Small lobby Beds Parking lot needs cleaning up Management, you can do better.

My mom Spent her birthday here and she asked me to leave a review for her as she is not too tech…read moresavvy: I cannot say enough good things about this place. First of all, the cleanliness is impeccable. Second, the food is amazing. The eggs Benedict exceeded our expectations. Lastly, the hospitality is incomparable. Emily, in particular, made us feel so welcome and made our stay so memorable. If you're on the fence on booking, do it. You won't regret it!

I love this place. Been here at least five times. Always feel very cared for. I've stayed in the…read morePine Cottage, a standalone cottage; and the Walnut Suite, a room in the main house with an amazing bathroom. The cottage was cool in summer and warm in winter and felt very private. The BnB is located in the Westside neighborhood of Olympia so you can go for quiet strolls and feel like you're part of a community. A short drive away is the farmers market, downtown shopping (Compass Rose!), nice restaurants (Uptown, Kokos, State and Central), and hikes/parks when here.