Tried to go to the rooftop for lunch with my family. The one garden bar is no one under 21 (which is fine and they told us right when we walked up). However, the other bar "accepts" kids but they don't have high chairs. Would have appreciated knowing that before we ordered and they could clearly see we had a toddler. I WILL say, they have a sandbox and SMALL splash pad that was a fun little thing to do during the day with the kids. read more

I booked Marriott in August of 2017 for my honeymoon. The lady at the front desk was very kind and upgraded us to a suite and wavered the parking fee and internet fee for us. Unfortunately the suite they upgraded us to was way below standard. The chairs had stains all over them, I found dried vomit on the curtain, there was a large brown stain on our comforter, and the shower was clogged. We called the front desk and they sent 5 maids to clean up our room. It was hard to enjoy our stay because the room felt gross even after the maids cleaned it up. We were also annoyed that we had leftover food from Lady and Son's and the staff refused to warm it up for us, so we had to throw away our leftovers and all that food went to waste. I will be posting photos of the condition of the room. We plan on returning to Savannah in the summer 2019, but we will not being staying at the Marriott. read more

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I'd give this place zero stars if I could. Everywhere you turn there is a charge including for parking. Which the spaces are very limited and super tight. Not to mention the air went out on our first room that we stayed in. The second day we had ants in our second room. And then the air conditioner didn't work our 3rd night in that room.... The front desk tried to blame it on the fact that we were on the riverfront. Aka most expensive rooms in the building. If you pay close to $300 a night for a room by God your room should have an air conditioner that works. Don't stay here! read more

Not a bad hotel... if you like be blasted out of bed at 6am by one of the cargo ships steaming past your hotel room. Yes, that's right. They blast their horns just as they pass by the hotel. OK, well, to be fair maybe it was 6:40am. Still, there is no way you can sleep through that! Oh, and the fire alarm woke us up at 2:20am. That was the first time THAT had happened to me! Thankfully we didn't have to evacuate but we did have to wait for them to resolve the issue then noisily announce that they had. The room was sufficient and the lobby was nice enough. How odd that the indoor pool is literally inside the hotel. The desk staff was nice but our bags took quite a while to get to our room when we checked in. We got a room with a balcony overlooking the river. The view was kind of nice, but the way the balconies are designed you are right on top of your neighbors. We stepped out on the balcony and were surprised to here, "Hello!" from our neighbor on their balcony. We could have shook hands! You can also see right in to your neighbors room from your balcony. So much for leaving the shade open to enjoy our view! The walk to the historic district or river front is a bit much too. Its not that it's really FAR, but it up a hill on busy Bay street. It is not a pleasant walk. Or you can walk the dark alley closer to river... Just don't do it alone. For the money there are so many other hotel options in Savannah... read more

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Awful start of the day with the most awful breakfast! By the way, Marriotts, atleast this one and the one we stayed at in Montreal have this whole process where the breakfast provided if you are an elite member is just the cold options and cereals. You need to pay additional $$ for the hot selections. Which is fine but the food was the worst I have tasted in a long time. Well I hardly ate any of it after the first couple of bites. Hope this doesn't set the tone for the rest of the day. That part of the review was written while I was attempting to eat a few spoonfuls of the breakfast that day. The good thing about this Marriott was that it has the view of the river so we were able to watch the annual boat parade from our room. The staff - courteous, friendly - especially, I believe it was , Michael, who was super nice and helped us with some glitches in the reservation. The location of this Marriott is more to one end and that means quite a walk to check out this lovely city. I was more amused than disappointed at this next thing I am gonna talk about. We had two rooms and in the one with the two full sized beds (these beds are super small, good for kids I'd think), we noticed that the sheets were torn. We were way too tired to call up the front desk and report it and have it changed. Looking back at my stay there, I don't really hate it, but I wasn't wooed by it either. Next time around, I might opt for staying at the Hyatt that seemed better situated in the historic downtown or elsewhere. Probably my rating is more a 2.5 or a 2+ than a 2. Just so you know, I love staying at the Marriotts , and have been staying in them almost everywhere I travel to. Some of them, like this one, wasn't a great experience. read more

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I'm usually never one to complain, but from start to finish my experience with his hotel was awful. My husband and I booked our room and in the room details it listed partial river views with deep soaker tub. We arrived and were given our keys. When we got to our room, low and behold, no river view and no bathtub. I walked downstairs to tell the worker and he argued with me telling me that; that's not what my reservation showed when clearly it was. He agreed to upgrade us to a partial river view but when I asked if it had a bathtub he reluctantly said no and was rather dismissive with me. Our room was gross. What looked to be black mold was growing around the inner seal of the sink and the ac had a weird smell. We tried to ignore it as we spent most of our time on the river walk or on tybee anyways. Our second night my husband got a ride to our hotel to pick our vehicle up. He left his keycard with me across town, so he was having trouble leaving and getting the gate open. He called the manager who listened to him and then hung up on him rudely without saying anything. The manager opened the gate but since it was dark, my husband could not tell. He kept trying to call back and the manager would pick the phone up and then hang it up... please explain to me how this is allowed. The next day before checking out my husband spoke to the female daytime manager who rather dismissively said, "well he was the only one here last night." How is that an excuse? In conclusion I cannot is tell anyone how to spend their money, but I highly recommend from my own experience to not spend it here. Rude staff and mediocre rooms. There are much better hotels on the river with staff that is actually respectful. read more

This hotel was built for the 1996 olympics. Overall a nice hotel, a few blocks from the main action in Savannah. It is on the river and with a great view of the ships entering Savannah. The rooms are a bit dated. The bathrooms have not been updated recently, TV sets are "OLD" but functional. The river side rooms have small balconies but great for a drink or chilling at the end of the day. The breakfast buffet is generous and with a great selection of food and a very attentive staff. The front desk is typically not busy and they offer really good service. The lobby bar is "SLOW" and the service is really not much to talk about. You have to hail the bar man multiple times to get service, ... There are lots of other bars around, so go elsewhere to get the service you deserve. There is a small pool at the lobby level and there is a little smell of chlorine. For a family weekend in Savannah this is a great option. read more

With spacious common areas, this hotel was obviously built for convention business. We stayed here over a holiday weekend and were very pleased. The staff, from the bellmen, to the front desk, to housekeeping, were all attentive and friendly. Our room was good size and nicely decorated. The mattress, pillows, linens were very comfortable. Not sure when the last time this hotel was renovated but it had a clean and bright appearance. I did think it was odd to place an indoor pool and hot tub in the lobby/atrium of the hotel. The outdoor pool was inconspicuously tucked away on the side of the hotel. Just thought these two placements were unusual. But, that's just me. The location is far enough away from River Street and the historic district to make you feel removed, but yet close enough for a short walk to get in the mix. I would definitely stay here again. read more

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I just checked in to the Marriott hotel riverfront Savannah. Glenn with two N's was extremely polite and helpful. He had a fun personality and really made us feel that southern welcome. We checked in for one night and the location was perfect. Parking was ample, so we were able to park close enough to the front without feeling uncomfortable with our walk to the lobby. We were a group of 4 women, in town to explore cemeteries and coffee shops, Sunshine and history. We highly recommend the Marriott. I am sure some people come to Savannah in search of something different or more personable, but this hotel fit all of our needs, was extremely personable and was very clean and comfortable. Our view of the waterfront was an added bonus. No complaints here. Can't wait to wake up in the morning and try breakfast in the concierge room. Thank you Marriott and thank you Glenn. read more

This was my first time staying at this Marriott. I normally stay at another riverfront hotel. That being said, this is a beautiful property! When we arrived we were greeted by Concierge and the gentleman was incredibly friendly in directing me to the parking garage. Check-in was simple and effortless and since it was 4th of July everyone was very festive! We had a riverfront view and it was amazing. However, I was a little disappointed to discover that our view did not come with a balcony. The room was still immaculate and the beds and pillows so freaking comfortable!!! Omg! The rain head shower was heavenly and the towels, surprisingly comfortable! If you're looking for a great place to stay for the 4th of July, this is it! It is prime fireworks display viewing real estate. It is at the far end of the river walk but still accessible by foot. I love that they had games, a bouncy castle, and concessions set up for guests and good music playing. My only suggestion would be perhaps giving guests 4th of July flags, glasses, lighted necklaces, or hats. Just something besides a wristband. Oh and if you're looking for a delicious late night snack, Stoner's Pizza is tasty and they deliver to this hotel! Additionally, parking is ridiculously pricey at $25 a day! All in all, it was a great stay and experience! I will definitely be back! read more

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I was in Savannah for a 4 day conference and stayed at the Marriott Savannah Riverfront during the time. The hotel is very spacious and there is a lot of room and it is right on the river. The 4th floor room was comfortable, clean and there was limited noise where we were located. Coffee and tea accessories were provided but there was no refrigerator or microwave in the room. Iron, ironing board and hair dryer all available in the room. Another thing to keep in mind is that the hotel is undergoing renovations so there is some noise during the day. The pool, which my brother wanted to use, on our second day was drained and a work crew was ripping up the tile around the pool. We were not made aware of this until after the fact. If you decide to rent a car-(helpful despite the fact people say you can walk everywhere-the Oglethorpe Mall and Tybee Beach are further away and public transportation from what we saw other than cabs was limited) parking is $21.00 daily and Wi-Fi is either $12.95/21.95 depending on speed-distasteful! However, it was comfortable, the staff pleasant and I would recommend and return-parking and Wi-Fi for some would add up to be punitive. read more

Chose for the riverfront view but did not realize we would have a patio that overlooked the river as well. Awesome view! Rooms were average at best. Guest check-in was quick and easy. read more

Had a great time relaxing for a few days. Very disappointed at the condition of the pool. Still a Marriott guy for life but next time just close the pool. read more

Very disappointed. The staff was very nice. Unfortunately for $170 plus $30 for parking, plus tax, I expected hot water in the shower and not warm. There was chipped pieces in the shower, my bedspread had a stain on it, slow service, the Netflix movie died before the ending, when asked if I could have coffee for the coffee maker, I was told that someone would bring it to my room, but nobody did, so I went to get it myself in my pajamas. We were also denied late check out and told only if we were a rewards member. read more

We have been to Savannah 6 times now. Every time we look at this hotel but reviews we're scaring us away. After staying at River Street Inn last time, we decided that we may as well try this one. First off yes, it is dated but they are in the middle of a huge remodel. It was kind of shocking when we got off the elevator and there were large boards the size of drywall sheets along the hallways. At first we hesitant to go any further but I am glad we did. The only reason I did not give them 5 stars is because of the stains all over the comforter that they just flipped over to hide & the fact that we heard doors slamming all night long. I was really hoping the Marriott would have better insulation and honestly guys, I'm sure you have extra comforters in storage, replace them don't just flip it over and hope the guests do not see the stains. It's 250-300 a night to stay here, we deserve clean linens. Upon walking in our room it was a good size and appeared dated but clean. Newsflash... most hotels are dated in this area it's an old area. The beds were not queen size, they were full but they were very comfy. The balcony view from our room was beautiful. The lighting was not great but not terrible either. The toiletries were nice and the hot water was so hot it burnt us multiple times. Be cautious if you have children because it heats up super fast and is scalding. On Saturday morning we had to be up and out of the hotel very early so we decided to order room service to be delivered early. We placed our order on the card and hung it on our door. They were punctual and accurate on delivery. The breakfast prices for room service were not bad at all. They add a 20% service charge but I would have tipped that in a restaurant anyways. I had French toast with ham, my husband had blueberry pancakes with ham and our daughter had a bagel with cream cheese and a glass of chocolate milk. The pancakes had so many blueberries in them and then fresh blueberries added on top. We could not eat all of the breakfast it was so much food. They also brought hot chocolate and pot of coffee with a cup of milk and creamers, etc. everything was delicious. The entire breakfast bill with the service charge was just under $40. Our room was cleaned a bit late in the day but they were pretty busy so I didn't mind. We came back later and everything was cleaned nicely, except that stained up comforter! It really aggravated me that it was just flipped over to hide the stains. Overall this hotel was very nice. It is at the very end of the river so you have to walk back a ways when going back n forth to your room. It would not be so bad if it wasn't so windy the weekend we were there! Also, parking is expensive here but, it's expensive everywhere in savannah. I guess you can take your chances and try to find cheaper parking but we did not. They have a nice large garage exclusive to the hotel. It's $21 a night to park but it's worth it. They also have it for storage, they had so much in boxes that you can see for their remodel. New furniture, laminate, etc. It's going to be really nice very soon. We also had drinks at the atrium bar downstairs. That was very pricey but most hotel bars are. The atrium is beautiful and staff were so nice. I did realize that the pool is in a heavily shaded area outside which made it impossible to use. I would think a pool would be closer to a sunny area for guests to enjoy but it was not. I'm not sure if it's possible to fix that though. In conclusion, don't let grouchy people with bad reviews scare you away from this location. It is very nice compared to the other 5 places we have stayed in savannah. I can't wait to come back and see the new remodel next year! read more

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I stayed at the Marriott Savannah Riverfront for a quick work trip to Savannah. I wasn't disappointed at all with my stay! I arrived late around 8pm and when I got to check in I was immediately greeted. The front desk clerk had me checked and gave me my keys within two minutes! (Fastest check-in ever!) They seemed to have plenty of parking and we were able to get a space in the garage. Parking is like $30 a day but it's in/out which is nice. They're located at the end of River street. This meant they were close to the excitement of downtown but they weren't in the middle the chaos. I thought the location was perfect and we didn't need our car. Our room was very clean and the upgrades were nice. We had an issue with adjusting the AC so it wasn't so humid but it could've been an user error. The beds were very comfy and we almost got a good night rest...that was until the fire alarm went off at 3am. This leads to my only complaint about the stay which has to do with how the hotel staff handled the situation. The alarm went off at about 3am and there was an automated voice on the loudspeaker urging us to exit the building. We only heard the announcement once and were pretty confused as to if we should exit or not. We made the decision to leave and make our way outside with the crowd. We were outside for about 20 minutes and after being sprayed by the automated sprinkler and given no explanation as to what's happening we were rather irate. The fire department finally arrived and let us all in after being informed it was a mistake but I still felt like we had little guidance from the staff about the situation. Soon we were back in our rooms and back to sleep. Overall our visit was excellent and I'll certainly stay here again next time I'm in Savannah! read more

Our room was lovely, eighth floor and overlooking the river. The room was large and clean, with comfortable decor. The bed felt a little firm at first, but I slept so well on it, that I think it was great. Staff was welcoming and friendly. Standard bathroom with a shower, which is always nicer than a tub-shower arrangement. The hotel is at the east end of River Street and makes for a lovely walk up the street for dinner or shopping. On the way back from dinner, 3 dolphins surfaced just beside where we were walking. Nice surprise! In my opinion, Savanah is a very walkable town, so it's nice to stay in town, as we did for this on-the-way-home-overnight stop. As elite members, breakfast, except for the up-charge omelet and waffle bar, was complimentary. It was buffet style and there were so many good choices with the regular breakfast that neither of us opted to get the omelet bar. There's a large lounge with lots of comfortable looking seating in the very large lobby. Needless to say, we enjoyed our stay. read more

Marriott Savannah Riverfront - Part of the view from our room. - Hotels Near Me - Savannah, Georgia

I'm not sure is some reviewers have this Marriott mixed up with another Marriott, but this hotel is beautiful! we are clean freaks. The room was spotlessly clean. the hotel is totally renovated. Our room was the best hotel room I have had in years. Very modern.. I travel a lot for business, and I am shocked how old American hotels are in general.... Not the case here. we are from Florida and wanted to see Savannah. Basically the reviews of all the hotels, mentioned noise. I want a quiet room. Our room had an amazing River view and since it is not on the Commercial area of the river walk, it was very peaceful. I didn't see any dust in vents, or mold in the bathroom. In fact, the bathroom was modern and spotlessly clean. the heat work perfectly as we were there during the cold snap. The room staff were very friendly, the front desk staff very cold. read more

DUMP! Our first room was so dirty we went down and had them put us in a new room. Even still, the new room had a dirty bathroom. Hot water went out during my shower. Toilet would not flush. Room had a musty smell. No Free Wifi???? If you go down to the bar, do not do waiter service, you will never get your drink. Definitely will not stay here again. read more

The front desk took forever to check us in even though no one else was on line. Bellhops overly "friendly" kind of hinting that they expected large gratuities.Our room was nice and clean. The window view? facing the inside of the lobby downstairs. Our room feeeeezing with no thermostat to control the temp. We slept with heavy blankets and layers of sweatshirts. Guess where you can warm up; in the gym! The gym is clean, spacious, &well equipped with modern high quality machines. BUT it is the warmest room in the hotel! No thermostat there either. Maids were knocking on our door on Sunday Morning every hour after 9am even though we'd already received a 1pm late checkout. We were charged for internet and for self parking. On a positive note, this hotel is clean, spacious and the beds are very comfortable. It is in a great location at end of Riverfront walk. read more

Very nice staff here! I ate at the lounge and had a TON of extra pasta. I lamented that I wouldn't be able to take the food with me and the bartender IMMEDIATELY called maintenance and asked them to send up a mini refrigerator to my room. She anticipated my need before I even thought to ask. The rooms were clean and I had enough towels. The pool is a little confusing to get to, well, the outdoor pool. There are two pools, an outdoor and an indoor! Of course, for the price per night, it SHOULD be nice. You must pay for wifi, but you no longer have to pay for parking as an overnight guest. The bar and restaurant close a bit early and there's really not much going on at the hotel, so it's great for people who like it quiet. Supposedly there were three weddings going on while I was staying there. It was so quiet I had no idea! read more

Marriott Savannah Riverfront - pesto chicken pasta - Hotels Near Me - Savannah, Georgia

Stayed here recently, and hated it. The place was under construction at the time. Two years ago I stayed here and the elevators were only working when staff operated them because of a lightning strike two months earlier. Marriott needs to take their name off of this dump immediately! read more

We stayed there overnight and when staying at a Marriott you have certain expectations. I'll give you the pros and cons: Room was spacious and clean, lacked drawers if you're staying for longer period We had an interior room, balcony looked into the atrium similar to Embassy Suite rooms so not appealing Bed was very comfortable Bathroom had basic amenities, no shower cap Self-Parking but convenient - cost $30 night Location was at the end of the historic district about .9 mi. If you can walk easily it's a nice walk along the river. A big negative, after dinner we went to the bar for a nightcap. We waited about 10 minutes and the bartender totally ignored us. We waived at her then she finally came, we gave her our order and after another 5 minutes or so she still didn't bring our drinks yet she took care of customers to our right that arrived after us and was taking other orders. We finally left without our drinks. She was very rude! Breakfast - free coffee however if you wanted breakfast they offered it in a section of the hallway similar to when you're attending a business meeting. Buffet was $29.95 and continental $20. I thought Marriott could have done much better, at least offered breakfast in a restaurant! read more

Great views but that's about it. The location is on the outskirts of all the action, which would be okay if you don't want to be in the middle of the action however in order to get to wherever everything is, you have to walk a good ways. The outside looks like a hospital and the rooms need to be updated. The bathroom needs a light above the sink, very dark. There's even an outlet for one but instead there was just a cap. The elevator was like riding Tower of Terror at Disney and the service was just okay. The concierge, Michael, was really nice at first but it turns out he only recommended certain things that on Yelp, had bad reviews....so I'm assuming that's because of his commission and not because he really wanted us to enjoy our visit. If you can avoid this hotel, please do yourself a favor and go elsewhere. read more

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Filthy ceiling with dust from AC vent. You have to pay for WiFi....really. No breakfast included. One bar of soap. Obviously management is more focused on the bottom line than a delightful stay for the guests. Friendly staff nice balcony. Room 517 9/6 UPDATE 2/14/2016. Got a gift certificate from the last time. Tried again. Roach ran into with us when we opened the door. Electric plug did not work. They do not pay attention to the details here read more

The help in this hotel is exceptional!... The restaurant help is very exceptional all of them and the concierge service will bend over backwards for you!... I stayed in better Marriott hotels, but if you would better service. Thank you all so much . Lee/fl read more

Buyer beware...this is definitely NOT a four star hotel. The nicest part of the hotel is the atrium, everything else is old, broken, musty smelling, outdated. I booked 2 atrium rooms for our last night on vacation. Was looking forward to the stopover between two days of driving 5-6 hours. We were not given atrium rooms, instead we were booked into crappy rooms with an outside balcony overlooking the parking garage roof. The patio furniture was broken and the smell on the patio was horrible. The room carpeting was old and worn, no fan in the bathroom, and musty smell in the room. First complaint I was comped parking fees, second complaint I was comped one of my rooms. Third convo was with the morning manager, who tried to tell me they had done all they should do and that the cost of the atrium rooms is only $25 more than the crap room they gave me. Let me be clear, the difference in view alone of the atrium rooms is VASTLY better than our rooms. It's their fault for not charging more or less for relative room quality. I ended up paying $300 for that one crappy room for the night. I will NEVER stay in this hotel again. Total crap read more

Very disappointing for a Marriott. Drove up and the gate to enter the property wasn't working. Sat in a line of four cars for over ten minutes- tried calling the hotel multiple times and no answer. Checked in and entered the room which isn't what we expected, especially cleanliness in the bathroom. The paint is peeling off of the walls, there was a hair on the sink counter, and it smells musty. In addition, when entering the elevator, an employee with an empty cart walked into the elevator, not letting guests in first and after squeezing in- we had to scoot around him to press the lobby button- with no kindness or thought from the employee. Are downstairs due to weather and had pizza, salad, and soup- all not edible. We love Marriotts and are so disappointed. read more

Would not recommend staying here. WAY off the beaten path; construction next door makes it difficult/treacherous/painful to enter and exit by foot. I grew to dread walking up the hill and down the hill from "where the action is" to this hotel. There are about a zillion better hotel choices in Savannah. read more

Very disappointed with our stay all around. The front desk was not accommodating in a room change, nor were they able to help us the following day as other guests checked out. The concierge, Chris and Michael were helpful. Dining in the Atrium was a disaster. We waited an hour+ for our food, and everything ordered was delivered wrong. Finally, Mateo was able to help us. The Chicken Milanese and the Chicken Carbonara dishes were good, though the Thai shrimp bowl, soupy w/ overcooked vegetables. Then, we were asked to leave the Atrium Great room area w/pizza we had brought in on another occasion b/c of a safety health issue??? Room rates are over the top. Plus, $35/day for parking. Check out other places. No advantage to being on the river as outside the Marriott Riverfront sits an unsightly construction barge! The Hyatt Riverfront would be better at half the room rate, walking in w/o a reservation. read more

Well, as soon as we got in our room we spotted a giant roach on the wall, tried to kill it but it scurried out under the door. Fine, it's gone, whatever. Fast forward to 4 am when I feel something crawling in my hair.... yes I woke up to a huge roach crawling in my hair!!!! I was so traumatized! I went down told them about it and they switched our room thank god but it took all day for that to happen and nothing was offered to us to make the situation better. I thought they could offer an upgraded room or SOMETHING. But no, they acted like it was no big deal. UGH! read more

Hotel is beautiful from the outside, great river views, beautiful lobby area. A little away from everything and a bit of a walk before you hit the shops on River walk. Also, a lot of construction going on near hotel which isn't necessarily their fault. My problem's came with my experience with the rooms. The are hot, no air movement, thermostat's won't go below 73 degrees. I requested to change room's. The next room I received was no different, just as hot, no air movement. It was cooler in the hallways. When I pay over $400 a night for a room, I expect to be comfortable and relaxed when I enter my room, not sweating while I lay in bed. I would not recommend this hotel for that reason alone and would never pay that amount and stay here ever again. I would stay closer to downtown or historic district in the future. I'm requesting a fan be brought to room to see if I can get through the night. read more

Paid $1,500 for a 3 night stay, no amenities, not even a bottle of water, nothing but a tiny mini fridge and coffee maker. No complimentary breakfast, dirty, rude staff, do not recommend. read more

This was my first stay at this hotel in the Savannah riverfront. Usually, I pick the Hyatt Regency but lately I have been selecting Marriott brands due to the loyalty rewards program. This facility is a bit older than others I have stayed at that that have similar amenities. The front desk staff seemed efficient but on my last day, they failed to integrate with my points as promised. They were able to correct this but upon my check in, they told me this task was taken care of already by them. The conference rooms were easy to access, and their eateries were good overall. The fitness center needs an upgrade, the Life fitness line of cardio equipment are 12 years old and some machines are in need of maintenance. The good news was that I accidently left my laptop on a table when checking out. After calling them from an off site location, they secured my property until I arrived 30 minutes later. Overall, it was a decent stay at this location. read more

Marriott Savannah Riverfront - Concierge lounge - Hotels Near Me - Savannah, Georgia

This is another review I could have sworn I've already written, but here goes. Hunny and I stayed here shortly after hurricane Matthew, so as you could imagine, it was somewhat of a mess. First, when pulling up under the awning-type situation at the front - where guests would normally pull into a hotel to go inside to check in, I was informed that I needed to go around to the parking garage, park, and go up the elevator, because the front desk was on the next level. I follow these directions, and to my surprise, as well as annoyance, I could have just used my original plan, because to get to the front desk from where I would have pulled in, I would have just had to walk up some stairs, which would have been faster and more convenient than taking this annoying back way. I start checking in, and they tell me that they need me to fill out this paper with all of my card and billing information because that's how they were doing check-ins, to ensure that people didn't get charged twice. I'm not really sure how this made sense, as I had already paid for said reservation via Hotels.com. Anyway, after getting checked in (we paid for a RIVERFRONT view, please note), I go up to the room assigned to me, which is overlooking the dirty outdoor pool. Immediately, I call the front desk and explain this, and they inform me that I am indeed correct, and that they are on the way with another key to the appropriate room. A man comes up after about 10 minutes, and he takes me to another floor, and we go to a room - this room was already open when we got there, so he peeked his head in to see that either this room was still occupied, or had not yet been cleaned. Then he leaves me on that floor for another 10-15 minutes while he goes down to the front desk to figure this situation out, and eventually he returns with another key. He takes me to another floor - and in the meantime, I have learned that the hotel had JUST reopened for business following the hurricane, which was annoying to me. This room was over $200, let me just make sure that is noted as well. We get to the room finally, which is a super small, average, king-sized bed room with a balcony overlooking the Savannah River - with a partition on one side, so you couldn't really look around it too well. Anyway, he explains to me that the balcony door is slightly opened because of the hurricane, so they were trying to dry out the carpets, I suppose. After he leaves the room, I figure out that the floor is soaking wet - not too noticeable in the beginning, because I had on shoes. Upon further inspection of the hotel itself - coming down to the lobby at one point, I noticed that the entire main area has soaking wet carpets that they are trying to dry with fans. Also, the hotel bar and restaurant were both closed as well, as were all of the restaurants in the surrounding area. Now, please know that I certainly understand that many of these factors were out of anyone's control. What I do know is that you don't open up for business if you are not ready for business. The moral of the story is, there should have absolutely been some compensation for staying at this hotel which was NOT ready for business, and definitely not ready to be charging full price for accommodations. I almost called the Marriott's corporate office and made some major complaints, but I decided against it. This hotel will never get any of my money again, possibly not even the entire chain... read more

Bait and switch . . . . . We booked two nights on 8/28 & 8/29/2020. I thought we had scored excellent rates and we where very excited to spend 2 nights and three days in Savannah, GA. At check-in, the clerk informed us that there was a REQUIRED $30. . . . .THIRTY DOLLAR . . . DAILY CHARGE FOR PARKING. That is $60 for just 2 nights !!! The clerk told us that we HAD TO PAY IT, EVEN IF WE PARKED ELSEWHERE OR EVEN IF WE DID NOT DRIVE THERE. To us, this was rape. $30 per night of parking is just WRONG. The hotel was plain, much worse than the Hyatt, Holiday Inn, Hampton Inn, or the Westin. Check all their ratings people. The Marriott is a dud. read more

I would give this place 1/2 a star if I could. Mold in the shower, someone else's food in the fridge, paper thin walls, worn carpet, not enough towels. Staff is somewhat indifferent. Overpriced for its location. Stay somewhere else - even if it costs a bit more. You'll have a better time somewhere else! No free parking or internet access included as well. It's really not worth your money. read more

This review mainly addresses the food service at the Atrium Bar in the hotel lobby. We checked in to our hotel after a long day of travel and decided to grab dinner at the Atrium since most restaurants were closed on Christmas. For starters the service was terrible, the staff was slow and couldn't give us an estimate as to when our food would be ready. We waited about an hour and a half for our food. While there was nothing wrong with the Marriot burgers, the cheese pizza was inedible. The tomato sauce on the pizza was cold and the bread was stale. If you do stay at the Marriot riverside, avoid the atrium bar at all cost. read more

The hotel was pretty, but nothing amazing or out of the ordinary. I expected more for the price that I paid. There were not enough outlets, mirrors, or shelving. In addition, parking is an extra $27 per day, which is completely ridiculous. read more

Basically this is a nice hotel, the check in staff were very nice, used the restaurant one morning and that was very good. Don't expect room service every day though, one day it was 4pm before it was done the next day wasn't done at all. Maybe they were just short on staff and this is not how they do business. Would I stay here again, yes I would. read more