Our association was here for a conference. The hotel itself is very pretty and located in a great spot! Right on the river! You get beautiful views of the river, the bridge, and huge cargo ships. They have a really big porch on the rear of the property, where you can sit, relax, and watch the ships. I did not personally stay at the hotel, because I live in the area, so I can't speak on how the guest rooms were. I would say that the majority of the attendees were not impressed with the food that was served and that the sodas they provided were all flat. Again, very pretty hotel and the views were great. read more

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This hotel is expansive and right on the water. You can see cargo ships go by from the balcony. There is a spa here. If is close the river walk. Rooms are big and quiet. There is a nice bar and offers food and room service til 11 pm. There is an attached parking garage too. read more

We stayed here for four days and 3 nights. Overall the experience was okay, the biggest issue was they didn't explain anything to us. I'll explain further down. The hotel is an older looking hotel based on the carpet and some furnishings. Our room was a nice size, but we found some roaches under our couch. Eek! We didn't notice it until we were packing and looked down to see if we forgot anything. After we went out on the second day and came back we noticed our room wasn't serviced. We called the front desk and they stated, occupied rooms weren't being cleaned. That would of been nice to know. We had to ask for new towels and it took about 45 minutes for them to bring them. On our last night/morning there was a fire alarm at 2am due to someone doing prank. I know that's not their fault. However we called for a late check out and they said we provided that to all of our guests due to the alarm. We would of liked to know that beforehand. We also went to the bar and restaurant. The food was pretty good and the woman who made our drinks was great. However the man who made our drinks the second time seemed a little flustered. He was spilling juices everywhere and didn't know how to work the computer. This hotel lacks communication. I don't think we will book again. read more

Business class. Nice hotel on the river. Parking can be a pain due to getting there late. No Starbucks. Just coffee. So-so read more

We were at another Marriott in town and it was so filthy we left and came to this one. MUCH MUCH cleaner! The is large with a sitting area/couch (King suite) and the bed was comfortable, Room smelled clean without being overly perfumed. IF quiet, is your plan be sure to request a room that does not overlook the atrium, the bar is down there and got pretty noisy Friday night actually woke us up. I did like the view of the river but could have had a room with a view without the atrium noise. The staff was very friendly, and helpful. The Marriott app makes check-in and out a breeze. Plenty of parking. A short river (4-5 blocks) walk to the trolly stop plenty of food and shopping in the historic district. The cauliflower appetizer is yummy! Avoid dining there, basic breakfast cost us $40. Be sure to visit Tybee, beach short drive. read more

After starting our stay in Savanah at a nearby boutique Marriott that was sub par this place was amazing. Clean comfortable.

Back again for a couple of nights. (03/14-03/16/2019) Same great friendly check in and this time we managed to get an executive suite with a view of the river and a balcony overlooking the massive lobby. Pretty cool room. We both really love this place watching the huge cargo ships and other activity on the Savannah River. Everyone is very friendly trying to make sure there is nothing we need. Some people complain about the decor and maybe it could use a little tweeting, but overall we think it's well kept and clean. Great location along the river. read more

Not great at all. The staff is kind, but the rest is a disaster. The hotel is so rundown. The room keys stop working nearly every time you leave the room. Everything is totally worn out. Staff = 5 Stars Hotel = 0 Stars read more

Booked online. Dated rooms. Vents need to be cleaned/filters changed, my allergies while in the room was kicked up in high gear! Everytime we would leave the room, my breathing would be better. Room was clean but just a old scent to it. Balcony had a partial river view. We were only here overnight, and it was really close to restaurants best part of our stay. Construction outside in front of hotel really no issue getting thru. (NO VALET!! Self parking ONLY that will cost you... $21 a day! read more

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Terrible hotel. We booked 4 nights and after the first night we left. It needs a total renovation. Thankfully, we were reimbursed our money. The location is good, but the hotel is dirty, rooms are in bad conditions and it smells like paint mixed with mold everywhere. Stay away from it until it's renovated. read more

We ended up staying here for the evening since we were planning to do some evening activities in Downtown Savannah. We booked it with the breakfast buffet included the following morning. Getting here was a bit tricky at first since there is a lot of construction going on with the roads there at the moment. Parking is self parking at an additional cost of $21 per night. The location is at the end of River Street. Once we got to the front of the hotel, a bellman was there to take care of our bags and got them to our room. We had booked a standard room, but we ended up getting a room where we were able to see the Savannah River and the boat traffic. The view was actually nice and was able to see a great sunset as well. The room (715) was clean and what one would expect in terms of cleanliness. However, the hotel is old and some updating is needed. The bar locking the door to the balcony is broken and that door sticks,when trying to open or close it. The beds were very comfortable and had a great night's sleep. The following morning, we had breakfast at the on-site dining location called Blue. The breakfast was very good and the package included the full buffet. Once it was time to leave, we contacted bell services and Zack was up within a few minutes. I took care of the checkout while he took care of getting the bags in the car for us. Once that was all settled, we were on our way. Overall, this was a nice, but dated hotel. I would stay here again. I gave the three star rating instead of four due to the issues that need to be fixed in the room. Overall, this hotel gets the job done. read more

Marriott Savannah Riverfront - This is a view outside room 715 near sunset on February 19, 2016. - Hotels Near Me - Savannah, Georgia

This hotel has recently been remodeled but there are certain things that could be improved upon. Both at checkout and check in there was only two people working at the counter. This is a holiday weekend so on both occasions we waited in line almost 20 minutes. Other hotels have self check in and check out, especially important during covid. The rooms were very nice and comfortable, the bathroom was not. The grout between the tiles was almost black and paint chips were visible on the walls. I remind you that this hotel recently saw a full renovation. Price was reasonable for the river and if you don't mind walking a bit, well located to the attractions. After walking by and into the JW Marriott at the other end of the street, we will try and stay there next time as it was much grander and better located. read more

Sunday- October 16, 2022. This is the most unkept hotel in the Marriott brands in Savannah in terms of cleanliness. The air vents in the rooms had dust and dust collected on them, the shower stall floor had a visible gash in it, and the carpet was soiled. I left this property with a sinus infection. When at the end of my stay I asked "Anthony" to speak with the General Manager or the Manager on duty, He said that he was on site but would not call him to have him come speak with. I question whether there was a manager of duty or not. I tend to think not. Which is very unfortunate since Sunday is a very heavy check in and out day at hotels. So therefore I will not even write the customer service because it does not deserve a ranking. The idea that there are ladies and gentlemen, serving ladies and gentlemen was completely absent from this Marriott property as a platinum elite for life member I feel uniquely qualified to write this review. In terms of the room selection for Bonvoy Marriott members, you need to be very specific about what type of you that you want and where you want to be in the hotel and not rely on the reservationist to make that decision, because they do not take your status with the hotel into consideration apparently, my room faced a construction zone and beyond. It was a housing project in Savannah across the street. The parking is unsecured although there is a two level garage, and outside uncovered parking, all it takes to get into the parking area is to pull a ticket and the exit to the parking area gate was left open so anybody can get in the parking garage and into break into your car, at any hour. There was no visible security on the hotel grounds or in the security guard 'house' at the entrance at any point during my stay. Furthermore, regarding security, the entrance to the hotel off the parking lot and not the front entrance to the hotel, the door was unsecured and unlocked. The entrance allows you to go from the garage directly to an elevator without going through the lobby and to get on an elevator to any floor so if you see strange people walking around on any floor now you know why that happens. If you are security minded this is not the hotel for you. Or me , ever again. I was completely ashamed for my hometown of Savannah Georgia. read more

We stayed at the hotel over Thanksgiving weekend and it was a wonderful experience. We travel a lot as a family and can identify good service very easily. This hotel has amazing customer service! From checking in to the cleaning staff, to the waitresses and Rachel the service was the best!!! Rachel, the food and drink manager made a point to see us everyday and make sure we were taken care of(from helping us with reservations, speeding up our food orders and providing the best desserts). We wanted to take her home with us. The beds were so comfortable at this location and the walk to the Riverfront was perfect. We liked being near it but not in the middle of the crowds. We can not wait to visit again. read more

Each review I post I get a generic response. I have called the hotel and marriott rewards and they say the same thing. The reason I say I spoke to someone at the hotel and called my bank is so that I won't get the generic recommendation yet again! If I checked out on 8/17 the hold if cleared would have cleared my card by now! This is exhausting trying to get over $800 released. No one has tried to help. I would not recommend this hotel to any smart person. read more

I checked in for two nights and they upgraded me to a suite which had a view overlooking the Savannah River. I watched the large vessels travel up and down the sixty foot deep river which at times is so tranquil and peaceful looking. The Savannah Marriott is located steps from the river walk shops, pubs and restaurants and the trolley tour stop is located in front of the hotel. The fitness center has been remodeled recently and has new treadmills, life steppers and life cycles in addition to free weights and a universal cable machine. There's also an indoor & outdoor swimming pool and a spa located on site. The staff here was very friendly and accommodating from the staff at the front desk, club lounge and restaurant. read more

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Not sure why this hotel is only rated 2.5. This hotel is absolutely beautiful and clean. It's centrally located and all staff are nice and helpful. The bar staff was amazing and the food was even good. Definitely would stay here again. Best hotel stay in a while. read more

Unfortunately this beautiful hotel did not have a staff that communicates with each other. When I originally called to book the hotel for 1 night the Marriott employee told me the parking was free when I specifically asked if it was included (the whole point of picking this hotel since it's walking distance from downtown Savannah). After arriving and checking in the front desk informs me that parking will be an additional $30 per day. My next incident was at 2:45 am when the fire alarm starts going off and everyone is being evacuated. Not one employee was to be seen inside or outside. We sat in the parking lot till 3:15 when a single employee come out and says "she reset the alarm and you are okay to return" not sorry or I'm sorry for the inconvenience. Worst part is the fire trucks came to the hotel after most guest had already started heading to their rooms. When checking out the front desk started our stay was extended till 12 pm Instead of 11 am. Not even close to fixing the situation or fixing the communication. read more

I've been to Savannah over the years and decided to check this place out. The hotel had been recently renovated and was very modern and clean. They were actually replacing the door card scanner on our floor the weekend we were there. I did receive an email in advance on the change and possible inconvenience. We ate breakfast in the hotel and that was very expensive. It was more convenient to eat there but maybe not for that much money. We had a balcony room and the view was amazing. read more

Marriott Savannah Riverfront - Balcony room view - Hotels Near Me - Savannah, Georgia

Hotel was ok but not worth the money - 623.00 for two nights. Hotel is on the far right end on the river front, so you walk a while before getting to the shops and restaurants. Hotel bathroom sink was clogged upon us using the sink for the first time and it took the maintenance person over an hour to clean it/fix it. Then hotel housekeeping had to come in because he had made such a mess. I won't stay here again but it's fine if the other hotels are full. I will say the hotel definitely felt very safe. Safety is huge in this area where so many of the areas are quite sketchy. read more

I am so tired of checking into a hotel that carries the Marriott name. On August 11 between 8:45 pm and 9:25 we checked into the hotel. We were given room 216. It was an executive suite with a river view. When I walked into the room I told my hubby I smelled a musty, moldy odor. I sprayed the room, bedding, and floor with Lysol. We went to the concierge lounge there was no smell. We went back to our room, and it was still there. We turned off the ac. The smell was minimal. I sprayed the AC output vent. Waited a moment turned on the unit and it was back. My now I was having an allergic reaction, my lip was swelling. I called the from desk and spoke with Mia. She started they were solded out and could change us to another room the next day. I told her I preferred to check out on Friday and be refunded. She agreed and charged us $100 plus tax for the room. The next day I was on the elevator and asked a guest how their room was. She explained it had a musty and moldy smell. When I checked out, I informed Sara that the room's HVAC and carpet needed to be cleaned. Also, instead of carpet, maybe go to wood or synthetic flooring. The lobby is beautiful. I will not be checking into this hotel unless it's been a total overhaul. read more

The room itself was very nice, but there are better options that are more centrally located. After walking all day, the hotel was a little farther than I would have liked it to be. Didn't get a resort feel like I have at other Marriotts. I will say that the bed is very comfortable, and the lighting in the room was very relaxing. read more

Marriott Savannah Riverfront - Atrium View - Hotels Near Me - Savannah, Georgia

We really enjoyed our stay here this past weekend. We had a corner room facing the Savannah River with a beautiful view. We were on the 8th floor. Our room was a large King Room that was very large. It had a conference table area and bedroom area. Large nice bathroom. I really liked the location and we walked almost everywhere we went. I really like the lobby and the bar area. It's very roomy. If I come back to Savannah, this will be where I plan to stay again. read more

Got 2 rooms here for the weekend. Had an issue with room not being clean. Had trouble getting housekeeping back in to help with that. Bar area was also not very clean, tables not bussed or wiped down. Kyle in management is looking further into those areas. Blue had a Great breakfast buffet and service there was wonderful. read more

I have no idea how this hotel has Marriott's name on it. Worst Marriott experience we've ever had, and we have a lot of stays to judge against. No offer to help unload car, watched me unload my wife, baby, and all luggage on a bell cart that I took 15min to find myself (because the staff "didn't know where they all were") Poor customer service at check in Room ($280 per night suite) was dirty, stains on the chairs, hair on the floor, shower not cleaned. 5ft Picture outside of our room fell off the hallway wall.. no microwave in suite.. couldn't bring one up. no coffee option in morning..? Lobby bathrooms filthy, no tp, no paper towels, floor trashed. We cancelled our entire weeks stay after first night and went to hotel next door Marriott needs to get their leaders down here and remind these associates what brand they're representing. Except the concierge in the lobby.. he was phenomenal. read more

This was the worst Marriott experience ever. I rented a suite for four days and housekeeping only came once during our trip, after I begged the front desk THREE times and then finally spoke to the front office manager. Apparently you're supposed to send in a request for daily housekeeping, but no one told me when I checked in, made the reservation, or by signage in the suite itself. The service desk person who answered the phone the first time I called to see why no one had come was very condescending about it. Having been told the process, I then went to the front desk to request housekeeping for the next day at 10 am. When we came back to the room at 1:30 pm, no one had come. I went back to the front desk and asked for housekeeping again. (By this, our third day, I'd had to beg for more towels and bedding for our pullout couch in the suite. They delivered both in giant trash bags outside the door. When I said I wanted my bed to be made too, the service desk person told me to make it myself!!! When I'm paying almost $400 a night!) The person at the desk this time said no one had sent in the request for 10 am but it would be fixed as soon as possible. We got back at 4:30 and still, housekeeping had not come. I then had to go BACK to the front desk and the manager this time finally got someone to come to our room 30 minutes later. By this time, it was less than 24 hours remaining in our stay and our teeny tiny trash can was overflowing, I made my own bed, and we had soggy used towels pilled up in the bathroom. When I'm paying hundreds of dollars for a Marriott stay, I should NOT have to beg for fresh towels or my bed to be made. I paid a premium for worse than what a motel provides. This Marriott was incredibly disappointing, because I told my party I would only stay at a Marriott because of how much better their service usually is. This stay made me question my Marriott loyalty. Next time I come to Savannah, I will be staying at a Hilton or something. read more

So far, I can't argue with the low ratings this Marriott has received. I've been here twice, and the first time I was excited about what they'd offer when you have an event in the ballroom. It sounded (and tasted, thanks to the taste testing), promising. They have been undergoing renovations for the past several months, almost going on half a year actually. Like I said, everything seemed promising. The carpet was already updated, we picked the best food for the evening, and we were hopeful. Fast forward to the event. A ball with about 700 attendees. The food? Well I knew how it should taste, but it didn't taste anywhere near like how our group tasted it just less than two months prior. We selected a chicken, with a creamy sauce. During the taste testing they couldn't really tell us what was in the sauce, which tells us they were a bit unprepared. We selected the roasted potatoes. They packed a lot more flavor and texture at the taste testing. And finally, for the veggies we selected the vegetable medley. Again, at the taste testing this was the best veggie - much better tasting than the green beans or asparagus. The night of? Nowhere near as tasty! I guess that's what happens when you have to produce a lot of the same food. For dessert we had red velvet cake. I'm not a fan of red velvet to begin with, so I didn't expect this to blow my mind. Service was lacking. Several people at my table needed their water refilled. We ended up taking water from the seats of the folks that didn't show up. One lady dropped and broke a few glasses towards the end of the evening. No one came to clean it up! Yikes. The nearest bathroom was a disaster! They started out with one bottle of soap. That quickly ran out. Then there was no toilet paper at one point. Finally, they ran out of paper towels. And the bathroom was hot and a mess. Yes, it really was a hot mess! You expect better overall service for a place that has the ability to host large scale events. Maybe it will improve in the next 6 months? read more

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The customer service in the Lounge is below subpar, and I felt discriminated against due to being an openly gay black female. The staff watched me as I waited for someone to take my order. After standing at the bar for approximately 5 minutes, watching the bartenders wait on other customers. I then asked a waiter if I could order something, and he told me, "You have to get it from them." I stood patiently waiting when the bartender waited on a heterosexual Caucasian couple and skipped right over me. The other waiter walked over to a table of Caucasians as soon as they sat took their order and I had to get up from my seat and walk to bar and still didn't receive any service. I must say that I am really shocked by the behavior of the staff here. I didn't realize that this establishment condones this type of behavior from their staff. I just arrived, what a way to start a birthday celebration. read more

Probably the worst Marriott that I have ever stayed in. This is the second room I switch to and it's still pretty bad. The first room smelled like pure bleach, they still had used glasses in front of the room, and the floors were filthy. The second room smelled better, but the mold in the shower was disgusting. There was hair on the bathroom counter and my sheets are not clean. Please save your money and go elsewhere! Also, the elevators look like they haven't been cleaned in years and the hallways are just gross. This place should be shut down!!!!!! read more

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I am finally getting around to writing this review. We took a trip to Savannah Easter weekend and stayed at this Marriott location due to the access to the river walk. Well, this location was under major construction and it was not an appealing site at all. One would think there would have been reasonable rates due to the construction, but they were regular rates. There was not a disclaimer on the hotel's website regarding the construction. We reserved a junior suite and it was HORRIBLE! The room had an old musty smell to it. There were only a few floors that were able to accommodate guests due to construction. Definitely underwhelmed at this hotel. The only perk was access to the river walk. I contacted the hotel & corporate customer service and it took over a month for some resolve. read more

Marriott Savannah Riverfront - Only perks of our stay was access to the river walk. - Hotels Near Me - Savannah, Georgia

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Found a woman's hair in my towels. Super dated decor. Room was hot when we arrived 11 PM and took a while to cool off. Friendly staff as I expect from a Marriott. Lack of outlets in the room. No refrigerator was an unpleasant surprise. Hopefully the renovations that they are performing will improve the place. Do not bother paying extra for the review view, it is nothing special. It looks out over a muddy brown river that stink to high heaven and a bunch of trees on the other side. read more

Hotel was terrible mold infested rooms, loud toilets and brown dirty towels. Front desk was short winded and not understanding. We switched rooms and both had mold. My wife didn't sleep well and woke up with a headache. I expect more from Marriott. For the money that this hotel cost I expected better. I do not recommend breathing in mold and using dirty brown stained towels. I will never be back. Terrible! read more

Marriott Savannah Riverfront - MOLD! Hotel was terrible mold invested rooms - Hotels Near Me - Savannah, Georgia

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Very disappointed with the service here let's start by Saying the front desk issued a key to a dirty room we walked in and the room was in process to getting cleaned. So we go back down with our luggage and she starts laughing and apologizing at the same time as she issued a new key to a new room. Also when booking the room we asked for late checkout unfortunately they did not allow us to do a late checkout. Overall bad experience here. read more

VERY impressed with this hotel - service was phenomenal, bar was well stocked and the bar tenders were accommodating, the room was clean and spacious, and I had a wonderful stay! I would most definitely recommend this hotel and stay again! The bathroom was dry clean and the soaps/hair products smelled light and clean (as opposed to perfumed)! The gym was well equipped and SO clean, they had disposable (recycled) head phones for convenience if you forgot your own, fresh fruit and clean hotels for sweat. The hotel itself was gorgeous and quiet at night. Loved that we made the choice to stay here! I had elite status so I had access to the concierge lounge, snacks were served from 5:30-7:30pm and dessert from 7:30-10pm each night of our stay and breakfast as well! The food was delicious and the concierge was such a doll! Shanessa - the concierge for the lounge added such delight to our stay! read more

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My husband and I spent the weekend here for a little getaway. I have read the reviews, but I have to say my experience here was beyond great. As we checked in the concierge took our bags and brought them to our room. The front desk check in was pleasant and helpful I think his name was Gary. The hotel was huge and decorated beautifully for the holidays. The two bartenders were great and also friendly everyone together to make sure the guest where taken care of. The room was spacious and the decor was bathroom was modern and the beds comfortable. Our room had a sitting area and dining area and tv were mounted into the walls. We ordered food at the bar and also room service both were good and when the service is good you can overlook minor things. The hotel is in the river so even if you don't reserve a waterfront view you can still enjoy the view, there is plenty of seats along the walk where you can watch the barges and tugboats. There is also a ferry that comes and takes you down the river if you, which we rode, but the walk to the main area is not a bad walk either. There are a number of great eating and other shops along the strip full of history! The hotel is also family friendly. We will return! Thanks for an enjoyable stay! read more

Marriott Savannah Riverfront - View from the walk. - Hotels Near Me - Savannah, Georgia

The layout of this hotel is poorly designed. You have to walk through the lobby/ bar, common area to go to the pool and to do your laundry. There is only 1 place to eat breakfast at $30/ person. I gave 2 stars because it is conveniently located to the Riverwalk and Boat ferry. Also, the balconies are small or you share them if on a corner room with guests you don't know. Walls are thin and you hear everything from your neighbors. This place is not exactly kid friendly either. read more

I am a titanium member with Marriott and this hotel was sub par compared to the others I stayed at. When we checked into our room there was dirty towels in the bed, left over bottles in the fridge, and garbage still In the bin. It seems like housekeeping just made the bed and walked out. Then two days into the hotel are room was still not serviced by house keeping so dirty towels and garbage in the room. I asked the front desk and they said house keeping works all day and that I needed to request it which is not the case. The hotel is nice but the experience here could have been way better. read more

This hotel is gross! The room was stale and dusty. There were many stains on the couch and the bathroom was also nasty. We spoke to the manager and asked if we could leave in the morning but she told us it was going to be a $70 early departure fee.Overall I just wasn't a good experience! read more

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Stayed 3/12/23-3/15/23. Excellent service. Staff was fantastic. Very clean comfortable rooms.. Good access to Riverstreet. We received a room upgrade for being Marriott rewards members. Hotel not located in the center of all the crazy busy action but on the edge of it - giving us the best of both worlds, the ability to relax and within walking distance to Riverstreet and the City Market. read more

Tried to go to the rooftop for lunch with my family. The one garden bar is no one under 21 (which is fine and they told us right when we walked up). However, the other bar "accepts" kids but they don't have high chairs. Would have appreciated knowing that before we ordered and they could clearly see we had a toddler. I WILL say, they have a sandbox and SMALL splash pad that was a fun little thing to do during the day with the kids. read more