Bad service & looks like insecured staffs etc., it was an important event for us but wasted onlyread more

Complaint Against Buffet 101 Glorietta 2 (Dine at your own risk)…read more This is to share our very disappointing experience at Buffet 101 Glorietta 2 during our family gathering on December 26, 2025 (lunch, 11:30 AM - 3:30PM). We were a group of 28 pax, celebrating our Christmas party, our late grandmother's death anniversary, December birthday celebrators, and a family reunion. Unfortunately, what was supposed to be a joyful occasion turned into a frustrating and disrespectful experience due to the following: 1. Reservation Issue * We reserved the function room as early as November 11, 2025, with a 50% downpayment as required. * Prior to payment, my sister personally visited on Nov 10 and was ushered by 2 staff members to the function room. I also rechecked the venue the next day before making the payment. * I even received a call on Dec 25th to confirm our reservation in the function room. * Despite these, upon arrival on Dec 26, the receptionist claimed our reservation had no endorsement for the function room. We had to explain and insist, and only after waiting 10-15 minutes were we accommodated--because another group was already occupying the room we reserved. 2. Food Quality * While advertised as "unlimited refill," several food stations were incomplete. * Items like pork belly were served cold, and some stations had missing dishes, which was disappointing for a buffet of this caliber. 3. Birthday Presentation Mismanagement * Around 1:30-2 PM, staff offered the customary birthday sing-and-dance for our three celebrators. We agreed, expecting it to happen promptly. * Instead, staff delayed, setting up equipment but never performing. This wasted our scheduled time for parlor games, forcing us to cancel the presentation altogether. 4. Food Restock Cut-Off * At 2:30 PM, staff informed us that food restocking would end at 2:45 PM. We acknowledged this and thanked the member who informed us. * At 2:40 PM, I settled the remaining balance and even gave a tip--something I regretted after what happened next. 5. The Blackout Incident * At 3:10 PM., the lights in our function room were "unintentionally" turned off. Not for a second, but for several minutes. One by one, we went outside. * Only our room was affected, creating chaos as family members scrambled to gather belongings using phone flashlights. * Adding insult to injury, my brother lost ₱500, during the blackout. 6. Poor Handling & Lack of Compensation * Some of the relatives confronted the staff and manager in the lobby. The staff member/cashier responsible admitted it was "unintentional". The manager kept on repeating the same explanation as the cashier's, who switched off the lights, but never offered even a single good resolution. It seemed to us that he offered the staff member as the bait. They apologized, but the apology felt insincere. * When asked about compensation, the manager and staff fell silent. No courtesy check was done before switching off the lights, and no concrete resolution was offered. Additionally, no proper channels are available for such incidents except for platforms such as their Facebook page, Google Reviews, and TripAdvisor. * We remained diplomatic and respectful, with no cussing, but the lack of accountability was unacceptable! This experience left our entire family frustrated, disrespected, and disappointed. What should have been a day of celebration was ruined by poor management, lack of professionalism, and negligence. We sincerely hope Buffet 101 Glorietta 2 takes this as a lesson to improve customer service, reservation handling, food quality, and staff accountability. Families come to your establishment to celebrate milestones--please ensure they leave with happy memories, not frustration. And as I told your staff members that day: "If you were in our shoes, having fun and celebrating with your family members, how would you feel if the lights were suddenly turned off without warning? How would that make you feel?"

After reading some reviews about The Food Club, I didn't expect much, but it's actually a decent…read morebuffet restaurant! Almost everything I tried tasted good, even their drinks! If available, go for their freshly made watermelon shake! The staff is quite nice, accommodating, and thoughtful as well. One thing I would like them to improve is the gravy for their roast beef - it was too sweet for me, while a friend found it too salty. The place is quite classy looking, and though there were many people eating, it didn't feel crowded, plus it was easy to move around. Wish they could have a branch in the north!

Indeed a lifestyle buffet!…read more My partner and I were planning to try The Food Club since we started. It never failed our expectations! - spacious dining area, I can roam around the buffet area without bumping into other customers - wide selection of food for each section (Chinese, Japanese, Italian, Rotisserie, Desserts, Drinks & Beverages, Seafood (although they didn't serve oysters that night) Filipino, etc.) - courteous and attentive staff - authentic dishes served at par - modern and classy interior The price was relatively cheaper compared to the dishes they were serving. Everything was worth it! This is our new favorite buffet now! :)

Title: Exceptional 60th Birthday Stay with Top-Notch Service…read moreI seldom write reviews, but when I do, it's because I want to share a truly honest experience. When I vacation, I plan ahead and prefer staying in 4 to 5-star hotels. I don't mind spending money as long as the experience is worth it--that's the whole point of a vacation! From the moment I stepped out of my car, the service was extraordinary. Everyone, from the concierge to the front desk and the restaurant staff where I celebrated my birthday, was incredibly polite and accommodating. Most importantly, the hotel was spotless. I was initially worried because it's a casino hotel and I feared it would be smoky (which is a concern for my asthmatic child), but it was very fresh. The brunch buffet at Fresh was delicious, and the ambiance was perfect. You truly get what you pay for. A special thank you to Ms. Valdez for assisting with my booking all the way from California! Regarding security and safety: after lunch, we checked in and headed to the pool to relax and watch the Manila Bay sunset. I was impressed to see lifeguards everywhere. I even overheard a child asking to remove her life vest because she felt she was tall enough, but the lifeguard asked, "Can you swim?" When she said no, the lifeguard firmly said, "No." Seeing that level of responsibility made me feel so much more comfortable leaving my kids in the pool area. The room itself was a sanctuary. The bedding was high-quality, and despite the hotel being busy, the soundproofing was excellent--I couldn't hear any noise from the casino floor or the hallways. For a parent with an asthmatic child, I also noticed the AC filters were well-maintained; there wasn't a hint of dust or that old hotel' smell.It sad to say they beat Caesar Palace Las Vegas . The location is perfect for those who want to be near the airport without feeling like they are in a 'transit' hotel. Being right by Manila Bay gives you those world-class sunset views that you just can't get anywhere else in the city. It felt like a true resort getaway in the middle of the metro. Check-out was seamless. They offered various transportation options, from a private limousine to Grab services for the airport. Thank you to Ms. Pam and Ms. Marge for the excellent customer service. They truly made this vacation stress-free. I highly recommend this hotel! 100 percent will come back again!

An absolutely beautiful mall in the Philippines. The Christmas sprit can be found throughout with…read moredecorated tress, wall decor and a myriad of restaurants and high-end stores. Upon entering you're greeted by ladies wearing long colorful dresses, who can assist with directions. However, there is a dress code, which is strictly enforced, (No tank tops, flip flops, or beach wear). There's a large casino onsite offering slots and table games similar to those in Las Vegas. They also offered Passport Hot Stamping at the Louis Vuitton store, which I took advantage of. The resort, hotel and mall staff were extremely welcoming and friendly, making me very comfortable.

The food was delicious and I really enjoyed the atmosphere. i was so admire and happy the ambiance…read morewas so great..I'll definitely be back!" Food is 1000/10 service is 100/10 ambiance 1000/10

Went here for dinner service and MAN- what a treat! I loved how most of the food is served to you…read morerather than scooping your own and the selections of dishes are well executed. The antipasti, butter and bread bar was pretty good, though the breads were soft, I wish some were served warm to go with 5-6 types of butter. The French food/pizza was good too, but they seemed the most busy or maybe short staffed. I stood there for a few minutes before anybody even acknowledged me. They had a few people bring cold lobster from a separate area asking for them to be grilled/warmed up. The Japanese/tempura was good. The hibachi was EH. There was just meat and seafood sitting on a slightly warm flat top. Then there was the sushi area that was slicing sashimi constantly. It was delicious! There was the cold seafood area, though the shrimp was cooked perfectly, it lacked seasoning... maybe salt the water next time? They had a sliced meat area, Indian food, dim sum, Thai, Filipino food, Chinese bbq meats, soup station... everything was good. As for the desserts... nothing too crazy- they have a few ice cream flavors, smaller desserts, halo halo, fruit, and a chocolate fountain. There was a guy walking around serving up some street style balut! Shout out to their bartender, Reymond, that made a Calamansi whiskey sour... complete with the egg white!!!

Circles Event Café -- a buffet experience that spoiled me (in the best way)…read more I had a true five-star experience at Circles Event Café inside the Makati Shangri-La, and I don't say that lightly. The experience was so consistently excellent that I ate here five days in a row--something I've never done at any other restaurant. Dinner was outstanding. I tried a wide variety of sushi (fresh, well-balanced, and properly chilled), carved beef roast that was tender and flavorful, and tandoori fish and chicken that were perfectly spiced--aromatic, moist, and clearly handled by cooks who know what they're doing. This wasn't "buffet good"; it was legitimately good food that just happened to be part of a buffet. The dessert and fruit options were just as impressive. The gelato was smooth and rich, and the dragon fruit was so fresh and abundant that I kept going back for more--clean, bright, and refreshing after a heavy plate. Breakfast deserves its own mention. I ate a mountain of crispy bacon paired with an equal amount of perfectly cooked sunny-side-up eggs, plus potatoes. Everything was hot, replenished constantly, and cooked exactly how you'd want it--simple food executed flawlessly. What truly sets Circles apart, though, is the service. This is hands-down the best customer service I've ever experienced at a buffet. The staff are attentive without hovering, genuinely warm, and incredibly efficient. Plates disappear quickly, drinks are refilled without asking, and every interaction feels polished yet sincere. The ambience matches the food and service--elegant, calm, and upscale without feeling stuffy. It's the kind of place where you can relax and enjoy the experience, whether you're there for a long dinner or starting your day with breakfast. Bottom line: Circles Event Café isn't just a hotel buffet--it's a world-class dining experience. If you're in Makati and want variety, quality, and exceptional service all in one place, this is absolutely worth it. I'd go back again without hesitation.

Good spread for the NY dinner! Not too many diners, a good…read morebreak from the cramped restos prior to the NY. Chef assigned to prepare PadThai should improve on the Thai taste and garnishing, the dish I had was like a regular pancit except for the glass noodles :(.

Awesome service, affordable price. Food was amazing. Will coming back when you back in Philippinesread more

Dynasty Buffet is a newly opened establishment at the ground floor near the south entrance of Met…read moreLive Mall Complex. For one-time fee, diners get to taste dozens of Chinese cooked cuisine which includes seafood, meat, fish and vegetables. Included in the feast is hot pot wherein you get to choose two soup bases. They have a teppanyaki bar wherein you can have various meats and vegetables served stir fried Japanese style. They also have a sushi and maki bar for those craving Japanese rice goodies. To finish off your meal, their dessert bar offers ice cream, fresh fruit, cookies, mini slices of cake and pudding. Soda and fruit juices are also included. Parking is not a problem as there is a-plenty at Met Live. Most of those going here are Chinese. Generally, it is a good place to bring family and friends for all an out eating splurge.

Love the great selection of food. The food was made from scratch and did not come in a bottle…read more This is something new for me. I just recently tried Viking's NYX and was very disappointed. Their sauces came from bottled pre made stuff. Here at Buffet 101. Service was very attentive. Beautiful restaurant. Enough decoration to make it pleasant without over doing it. But more importantly we love the food. We will definitely be back here again.

Food was definitely not 5-star worthy; I'd say at most 3 stars. I informed the restaurant's staff…read moreand nothing was done about it-- completely ignored the fact that an insect was roaming around an acclaimed 5-star restaurant. Refills were also hard to come by. Unfortunately had to wait 15 minutes for a rice refill AT A FILIPINO RESTAURANT. Come here if you wanna get robbed; by that I mean you're better off spending all that money some place else with similar conditions; ie: Jollibee, McDonalds, Chicken Star, etc.

Longest buffet line I have ever seen. The ambiance is…read moreperfect. Service is great and the food is amazing There is food for everyone from Pizza, pasta, lechon, prime rib, traditional Filipino food and many desserts to select from. The price is even better. Definitely will be back when I come back to the Philippines

Lots of food choices. Courteous and accommodating staff. It was a good place to celebrate Mother's…read moreDay.

Was offered free buffets for 3 of the 4 people staying in the room. One person is a bit expensive…read morebut was definitely worth it if you have it for free. The service was nice and quick both when at the table and going through the buffet lines. There is a lot of tables so it can be a little loud and I'd recommend getting there early as it does fill up. The food itself was pretty tasty! If you're from abroad, it's a nice introduction to a lot of Filipino food while also providing comfort food for other cultures. Would recommend getting authentic Filipino cuisine elsewhere but still a nice option

Paid a little over 4,000/person for a buffet dinner... 1st, the parking. It wasn't enough, although…read morevalet parking is available, it can be a hassle especially since we visited after work where we had a few office valuables in the car. 2nd, the ambiance, place can be a bit noisy. Space is very cramped (reminded me of a Chinese restaurant). Then there's the buffet spread which can be a bit confusing (reminded me of Spirals). The drinks and Italian section is even in a separate section (or room)! Food, it wasn't worth the 4K I paid for. Selection is there, but nothing stands out. Siewmai is the only bright spot I found but there's no way I can eat 4,000 worth of siewmai. Indian food was ok, flavour was on the milder side, but its not bad. Other than the siewmai and Indian food, only bright spot I can remember was their pizza. It was freshly made and nothing beats pizza that's freshly cooked. Compared to other hotel buffets... the service here is really (really) very good. I was honestly not happy with the food, the place and the parking situation, but their waiters and servers were really good and pleasing. I think this place is just not for me, but if someone is inviting you here and its free, then you should give it a try.

The Cafe is the all day dining option at the Hyatt Regency Manila, City of Dreams. We had Sunday…read morebuffet dinner. There were positives & negatives. Positives: The service was friendly & warm. Our main serverCatherine was very attentive; Negatives: The buffet is ridiculously overpriced. It was $63 USD/person (before 30% discount for Hyatt membership). There was no crab legs, or anything special about the buffet. There was a lot of food variety, but all of the food was mediocre; The only reason this review is not 2 Stars is because of Catherine and her co-workers. I will not return.

We were here for breakfast and lunch only so I can not speak to their dinner offerings, but I bet…read morethey are great. The Cafe is so pretty and spotless. You can call ahead and get a reservation, but there is usually not a wait. We loved their selection of different foods. They had Korean, Japanese, Filipino and old fashioned American food. All of it was great. The baked eggplant and great and all of the seafood offerings were wonderful. Come hungry because it is pricey. There is food for the whole family. The service is great and super friendly. Enjoy.