Educated! Efficient! Effective!…read more The owner serviced us after their automated response said they were unable to take the job. Turns out it was just because it was after hours, not due to no availability. We figured out a time and the owner came out to spray. It was quick and he said we'd only pay if it worked so he'd check back with us in a week or so. He took NO PAYMENT at the time of service, which really impressed me. It's a local business and I'm sure needs to be paid for all their time and expertise, but he was willing to bank on his product and service. Well IT DID WORK! No more bees trying to invade my home. We'd definitely use them again. And the pricing wasn't too bad $198. Could've been worse. 100% recommend

Zack ( I hope I got the name right) did a super job scooping out and spraying the yellow jacket…read morenests. We had one right next to an entrance, it was scary until Great Lakes Exterminators did their job!

I called them and received a call back within minutes. They were extremely professional and very…read morereasonable priced. Most importantly they took care of our hornet nests and sprayed the entire outside of our home. We have not had any reoccurrence since this was taken care of from the beginning of the summer. I would highly recommend them!

Scheduled service and made a $100 deposit. When technician arrived he insisted on remainder of…read morepayment before doing job. He came in a car with no ladder to reach 2nd floor and said he could reach it. Asked to speak to owner and was rudely told no work till payment made. I sent them away and booked with Orkin with no upfront payment and no charge till completion of work. Don't use Buffalo Extermination!!

Very responsive. I have always spoken to a person, not AI. Their work is excellent and they stand…read moreby their contracts.

I called Eco Serve because I saw some ants in the kitchen when I moved into my new house and wanted…read moreto treat the area before it became a bigger problem. The office got back to me right away to setup a service and the service technician, Ben, came out the following week. Ben arrived right on time and very throughly explained everything he was doing and why. I will say the services were pricier than I was expecting, and I probably went a little overboard requesting service for a few ants, but it gave me peace of mind. I will definitely call Eco Services again next time I need pest services - from start to finish the entire team was kind and helpful.

i had a major issue in my backyard with bees in our soffit's and Jeff replied with a great quote…read morewithin minutes on Yelp. He showed up that day and was the nicest contractor I have ever met. this was 3 weeks ago and I have not seen 1 bee since. I highly recommend Jeff as he is personable , courteous and a terrific owner.

Can't say enough good things about this company. I left a message about a yellowjacket nest in my…read morebasement wall and received a call back by the end of the day. They had me scheduled within two business days, which was great because by trying to take care of the situation myself I had actually made the problem much worse. Jeff came out in his bee suit and had the nest removed and area sprayed in no time. Really could not have asked for a nicer person to work with and he shared some great stories about other jobs he had done. I felt they charged a fair price for the work and they even offered a 30 day guarantee. I would definitely recommend them and can't wait for their YouTube channel to start up!

They use an all natural product. Which is great because I have two dogs that I don't want to expose…read moreto chemicals. The product really works and we can sit outside again in the summer. I highly recommend their service.

My wife is happy with a Mosquito free yard Happy wife Happy mife.read more

Had them out twice now and all of our bug issues are gone! Sure we get the occasional mosquito here…read moreand there but NOTHING like what our yard was before! We can actually sit outside at night and enjoy ourselves in the yard instead of constantly smacking bugs and itching! And the fact that they cover ticks as well is a bonus to this paranoid fur kid mom! Thank you mosquito hunters, we have our yard back!

My yard still had mosquitos after first spraying. They said they used a stronger product due to all…read morethe rain but it still didn't work They were very nice and tried hard to please. I know your neighbors have to keep up on this too for it to really work. They came back for free and sprayed again with something stronger. Waiting to see if that is any better. The good thing is you dont have to sign a contract and can cancel Anytime. They didn't try to gouge us like the competition did .

I called to ask a question about a bug I found inside my home, and asked if I could bring it in so…read morehe could identify it. He talked to me like I was an idiot, said he was never in the office so the only way he could help me is if I described the insect because he wasn't looking at it. I felt like I was bothering him so I just hurried off the phone and called someone else who was happy to help me.

From the owner: Guaranteed Pest Control has been solving pest problems in Buffalo, NY, and surrounding areas for 35…read moreyears. We specialize in the removal and extermination of most common pests, bugs, and rodents. Our technicians are licensed and insured and can handle both residential and commercial clients. We guarantee our work as well and offer free estimates. Call us today!

I brought a bug here to be identified, and they helped me figure out what it was. Although I didn't…read moreend up needing their services, they were very nice to me at a time when other exterminators were not. They helped put my mind at ease and also gave me information to decrease the beetles in my home without trying to sell me a bunch of unnecessary crap. Maybe when my yearly ants come back in the spring if I need a hand, I'll give these kind people a call.

If there were ZERO stars, that would still be too many. It is like a negative 5…read more Don't do it. Just don't do it. Unless you want them to take your money, be incredibly unprofessional and rude to you, then please throw away your money to be abused. Yep. This will be long, but it was that bad. I had a contract for bee spraying. My son has a serious sting allergy. It included the garage. In early June, they came and sprayed. I noticed that there were active nests on the garage and called to have them return as they had forgotten the garage. Routine spray includes the removal of nests on the house and garage. Well, I spent too much time on the phone with the RUDEST individual ever. We had a shouting match and she hung up on me multiple times. Why? Because when I started with you forgot the garage, I got "it isn't a part of your contract." We argued about it. Eventually, the person called back (pretending to be a different person) to schedule a respray because, um, yeah, it was a part of my contract. NO COMPANY should ever allow a customer rep to get into a shouting match with a customer telling them that it isn't a part of their contract when it is. A polite "let me look into it and get right back to you" is the way to go. NOT shouting at someone that the garage is NEVER EVER EVER a part of the contract. So, they spray. Then on July 15, they came back for the second treatment. Next time they return? October 10. Basically 5 days short of 3 months. Their contract claims 45-60 days. Almost 90 days. I had to call because guess what? They left active nests on the garage again. I called Wednesday, October 2 at 8:42 am, and spoke to a young man, leaving a message with 2 cell numbers. The company didn't return my call. I called again on October 3, in the late afternoon (basically giving them almost 2 full business days to return my call). I spoke with the Holly, who I later found out was the owner. She was so rude to me. I was clearly testy. Who wouldn't be? But instead of acknowledging that I was angry and that she was sorry that they had made a mistake forgetting the garage again, she told me to stop being rude to her. She advised me that she couldn't schedule it until her scheduler came back on Monday. Why the owner of the business needed her scheduler to be present to schedule? Who knows? Apparently, she can't read a calendar. I gave her my cell and my mother's cell. My mother is ALWAYS at the house. Then she claims she called me on 10/7, to schedule, but my Verizon phone records do not show that I received a call from Good Riddance. I did not receive a voice message either. She eventually called my mother on 10/9 and they scheduled for 10/10. Almost 3 full months with a yard infested with bees. Her excuses are it was rainy all season. Well, here is the deal. If the weather prevents you from completing the terms of your contract you refund people. The terms were 45-60 days. Here is another thought, if you can't fulfill the terms of your contract because of the weather, but you are nice to people, maybe they wouldn't HATE you. I filed a report with the Better Business Bureau, and her response was both late and filled with inaccuracies and lies. She never addressed the horrible treatment I received either. So I am now YELPING, so you all know NEVER EVER EVER USE them.

Called them for an ant problem and now the ants are worse then before. I called Orkin. They're…read morekind of pricey but it's a money back guarantee and they treat more then once.

We have used them in the past to rid us of wasps and just this week, we needed them again…read more Called them at 1:30pm on a Wednesday and told them that we had hornets under our front concrete step. They said they could have a guy go look at our situation that same afternoon! When I got home at 5:30, I could see that they had dusted the area and there was no activity at all coming from the step. Great service, friendly, informative, and quick! Definitely recommend for your bug needs!!