Convenient, friendly, price compatible, properly stocked. what more can you ask for?!read more

Decided to update my review because there seems to be new people working here and they are much…read morekinder and more willing to help! I do wish they had more of my dog's food in stock.

I got to take my pup there and it was great! The lady up front was very helpful, and it was overall…read morea great experience!

Love this place !! Two long haired Shepherds... Shampoo,…read morecream rinse, ear wipes tooth wipes perfume comb brush great water pressure and great driers. Wonderful staff too.

Went in for a pick up delivery today for my dog food thinking everything goes smooth, usually…read morefriendly encounters with the cashier or whoever is working there but today was a little different. I pick up my dog food once a month usually so I have been going there for the past 7months. But today I went in tried picking up my dog food which my sister ordered, but the girl in the front was just completely rude. No, greetings or hi how can I help you and as soon as I walked in she completely looked at me different. Regardless I came in walked up and said I needed to pick up my dog food, she asked can I get a last name. Usually I order my food online myself so knowing my sister bought it this time I used my last name and completely forgot she has gotten married recently and changed her last name. So when I gave her my last name the girl in the front looked at me like I'm crazy but I showed her screenshots with the order number and receipt that shows everything. She completely ignored that and asked for the last name so I just called my sister resolved it and gave her the right last name. After I said the last name she just stares at me for a second gives me a weird look and turned to look at her co worker then she kind of slowly turned around as she's hesitant to give me the dog food. When she did give me the dog food nothing was said no thank you or anything. Kind of sad I've been getting my dog food here for about half a year now and this one incident will have me look for another place to get my dog food from. Maybe try hiring people that will have them come back and not feel uncomfortable JUST TO PICK UP DOG FOOD can't imagine walking around asking for help about food with the kind of enthusiasm that the employee gives off. Great to know that this would be the last time I spend my money here!

No bones about it, this locally owned Pet Shop is barking up the right tree! This exclusive pet…read moremarket has uniquely selected natural foods for your furry friends! Natural food choices include fresh and raw products, dried and canned, and even dehydrated foods! They also carry organic items to keep your pets happy and healthy. It's purr-fectly obvious these people really care about animal health and well-being. They stock items with your family pet's needs in mind. Are you feline it? Their selection of treats, chews, bones, dental hygiene products is quite varied. Your pups and kitties will love the toys here, thoughtfully chosen for your man's best friends active needs. Paws for the cause...They also carry leashes, bowls, training and outdoor gear, bedding, grooming items and other supplies. I went in for a kitty box and some cat treats, greenies (supplements), kibble, and canned food. The prices were more reasonable than I expected for a smaller, privately owned store. The staff was helpful, directing me to the right aisles and helping me select the best products for my fur babies! This organized, well managed, pristine pet paradise is a must see! I feel lucky to live so close to this community oriented business, and that's litter-ally something to howl about! Just look for the bright red dogs outside the store!

Brought my mini dachshund in for a haircut, and shared with the team that he had a previous bad…read moreexperience with a groomer elsewhere and would likely be a difficult client. The groomer was able to bathe him, trim his nails, and trim all his private areas! I was charged a very fair price since he wouldn't tolerate a full cut, and given advice on how to approach his next session. Overall very happy with service, speed, and price!

Tried again to make a grooming appointment. My mother left few voicemails and never heard back. I…read moretried and got through though however I was immediately put on hold and gave up waiting after 10 minutes. Tried calling back again and went to voicemail again.

Darleen no longer owns Purely Pets, it's been quite a few years since she sold. The new owners are…read moreok. The husband does the consults and recommendations, I did not find him as knowledgeable as Darleen Rudnick. She still does consults, google her name Darleen is a life saver, literally, after discovering the holistic practice I have realized it actually helps solve the problem not just mask it. Her advice and knowledge is supreme and I thank you Darleen for all your help through the years I have used you, amazing. I can't put into words how helpful and nothing less then a miracle finding holistic care for my animals has been!

From the owner: Purely Pets focuses on nutrition, supplementation, life style changes and building a program for…read morepets suffering from Cancer, Diabetes, Epilepsy, Allergies, Skin Problems, and many other minor and major ailments. Purely Pets offers nutritional consultations for your dog or cat which includes a personalized diet and holistic program suggestions, all custom-tailored to your pet's personal needs. We offers two types of consultations - a full consultation which can take up to 2 hours or a 30 minute consult. Purely Pets offers all-natural supplements and herbal remedies to treat dogs and cats suffering from many different ailments.

Hands down the best Pet Supplies Plus location in Virginia. The staff is so friendly. From the…read moremoment you walk in you're greeted immediately and asked if you need any assistance. Their store is easy to navigate and products are stocked frequently. Their employees always have a smile on their faces as well! It's so worth the drive from Midlo!

Went to Pet Supplies Plus at Richmond Ridge Shopping Center for the dog self-wash and had a really…read moregood experience. The wash stations were clean, and they provided shampoo and conditioner, which made everything super convenient. One suggestion would be to also keep grooming brushes or shampoo brushes, and scrubbers available for customers to use. That would be very helpful!! Overall, I would definitely go back again for future dog washes and would recommend it to other pet owners!

I really liked this location for what I needed. The selection of fruit and veggie plants was…read moreawesome. We found some harder-to-find breeds, some beautiful and large stuff ready to go in the ground, pretty much everything we needed for our spring garden. It was all priced exactly as we expected, and was actually bigger and fuller than similarly priced plants at other stores. They also have a great selection of their own brand old-fashioned candies. The peach rings and orange slices were sooooooo good! The only person we needed to interact with was at the register and she was so friendly and helpful and we will definitely be back!

The lady at the register was super nice and helpful! My problem came when I went to the dog wash…read morearea. We are in Chester visiting family and needed to give our dog a bath. We use Tractor Supply at home so didn't think twice till we walked in and were so surprised!! So dirty! Dog hair caked on the steps to the tub, on the wall behind the drying table, one dryer didn't work, no combs available. It was very much below standard of the three other TS dog washes we've used.

Everything the Customer Service is amazing the stores very clean very knowledgeable associates…read moredefinitely worth your trip even if it's a long way we come two hours and it's well worth it

Purchased a tank setup from Joe. Very pleased with his knowledge and quality…read more If his prices are higher than other places, I take into account that I am getting good stock and valuable advice. Priceless... Very easy to work with and we got exactly what we wanted.. AND he has been Super available after he cashed the check.. Highly recommend this business

Waited 30 mins to get helped with fish no one came over. Very rude! There were workers just…read morestanding around.

I brought my small chihuahua for a haircut today and didn't realize they cut him until I got home…read more When I went to pick him up a different groomer brought him to me and charged my card. She didn't mention the cut. She didn't tell me how the grooming went. Just took my money and that was it. I know accidents happen, but it would have been nice to be informed of the situation by the girl who groomed him. Especially since the cut is not small and runs the risk of getting infected. I've taken him to another Petsmart location for a grooming and his groomer brought him out and let me know how it went. Today I didn't get any of that. It just doesn't sit well with me that she didn't come and talk to me. Transparency and some actual customer service would have been nice. Avoid this place at all costs.

I had Serpentes Reptiles come for my sons 9th birthday party. They had no problem traveling from…read moreRichmond to Williamsburg on a Sunday evening and were very accommodating when I had to reschedule the original party date due to my son being sick. I personally do not like snakes but they allowed me to stand back and took care of the whole show, handling the animals and teaching them lots of fun facts! The kids had a blast holding the reptiles and I got so many awesome pictures ! It's definitely a birthday my son will never forget!