I love the cozy atmosphere of their shop at the Bellgrade location. They have a wide variety of…read morekitty foods to choose from, and I use the Purina Pro Plan Urinary Tract Formula. They have lots of tasty choices for my Kitty Kids to enjoy and the staff is very friendly. I always enjoy coming to Pet Supplies Plus :)

Great assortment of pet foods including the cats diet food for kittens. I raised my adopted kitten…read moreon this and he growing fast!

Love this dog wash facility! They provide all that you need to wash clean and dry your pet. Soap,…read moreconditioner, towels and blow dryers. Even a spritz of perfume on your way out. My dog actually enjoys the whole process!

Everything I need to bathe and blow dry my dog is here. Helpful people run the store. Reasonable…read morecost for a convenient bathing station.

No bones about it, this locally owned Pet Shop is barking up the right tree! This exclusive pet…read moremarket has uniquely selected natural foods for your furry friends! Natural food choices include fresh and raw products, dried and canned, and even dehydrated foods! They also carry organic items to keep your pets happy and healthy. It's purr-fectly obvious these people really care about animal health and well-being. They stock items with your family pet's needs in mind. Are you feline it? Their selection of treats, chews, bones, dental hygiene products is quite varied. Your pups and kitties will love the toys here, thoughtfully chosen for your man's best friends active needs. Paws for the cause...They also carry leashes, bowls, training and outdoor gear, bedding, grooming items and other supplies. I went in for a kitty box and some cat treats, greenies (supplements), kibble, and canned food. The prices were more reasonable than I expected for a smaller, privately owned store. The staff was helpful, directing me to the right aisles and helping me select the best products for my fur babies! This organized, well managed, pristine pet paradise is a must see! I feel lucky to live so close to this community oriented business, and that's litter-ally something to howl about! Just look for the bright red dogs outside the store!

Went in for a pick up delivery today for my dog food thinking everything goes smooth, usually…read morefriendly encounters with the cashier or whoever is working there but today was a little different. I pick up my dog food once a month usually so I have been going there for the past 7months. But today I went in tried picking up my dog food which my sister ordered, but the girl in the front was just completely rude. No, greetings or hi how can I help you and as soon as I walked in she completely looked at me different. Regardless I came in walked up and said I needed to pick up my dog food, she asked can I get a last name. Usually I order my food online myself so knowing my sister bought it this time I used my last name and completely forgot she has gotten married recently and changed her last name. So when I gave her my last name the girl in the front looked at me like I'm crazy but I showed her screenshots with the order number and receipt that shows everything. She completely ignored that and asked for the last name so I just called my sister resolved it and gave her the right last name. After I said the last name she just stares at me for a second gives me a weird look and turned to look at her co worker then she kind of slowly turned around as she's hesitant to give me the dog food. When she did give me the dog food nothing was said no thank you or anything. Kind of sad I've been getting my dog food here for about half a year now and this one incident will have me look for another place to get my dog food from. Maybe try hiring people that will have them come back and not feel uncomfortable JUST TO PICK UP DOG FOOD can't imagine walking around asking for help about food with the kind of enthusiasm that the employee gives off. Great to know that this would be the last time I spend my money here!

I love Bark & Sparkle! It's so easy to wash & dry your dog. They provide everything you need and…read moreyou don't have to strain your back over a tub at home. Their grooming services are top notch too. Lastly, if you haven't tried their freeze dried beef hearts with your pet you are missing out. They are a high value treat in our house & will get a stubborn Schnauzer back in the house asap

I have never posted a negative review, but after our experience with Bark & Sparkle, I feel other…read morepet owners deserve to know what happened to our dog and how our concerns were handled. We have been customers of this groomer for 10 years. Our dogs were last groomed at the end of June 2026. The day after their grooming appointment, our 10 yr old dog began limping. We took him to an er vet & discovered his foot had been cut during grooming. The wound became infected, and his paw swelled twice its normal size. For the next three weeks, we had to make trips to the vet for wound cleaning & have it bandaged every 3-4 days. The vet prescribed antibiotics and anti-inflammatory meds because of the infection and swelling. In total, we spent more than $500 in vet bills. We contacted Bark & Sparkle to let them know what had happened and simply asked that they please be more careful with our dogs. We were told that they would pay the vet bills and that what happened was a "fireable offense." We specifically Linda Tew, that we were not trying to get anyone fired and that we were not looking for money. We simply wanted them to be aware of what happened. Despite everything, we decided to give them another chance. Our appt was scheduled for today. For the entire time we have been customers, we have always dropped our dogs off at 8:30. This morning, at approximately 8:15, while we were already on our way, I received a call saying that our appointment was at 8:00 a.m. I explained that we were on our way for our usual 8:30 appointment and that we had never dropped our dogs off at 8:00. I was told they could not take our dogs because we were 30 minutes late. I explained that their posted business hours begin at 8:30 and that we have always brought our dogs in at 8:30. I apologized if there had been a scheduling misunderstanding, but asked why they could not accommodate us when we were only about 10 minutes away. I explained the situation to Linda Tew and again said that we had always brought our dogs in at 8:30. She told me they could not take the dogs and that we would have to reschedule. During the conversation, I was also told that they do not groom two large dogs at the same time and that their policy is to take dogs at 8:30 and 11:30 for the groomer. This was confusing to us because we have brought both of our dogs together for years and have always had an 8:30 appt. I acknowledged that we had missed a confirmation text and that was on us. However, I explained that we had never brought our dogs in at 8:00, that their posted hours begin at 8:30, and that we were confused. While I was trying to explain my concerns, Linda told me that I would not let her finish speaking. I told her that I felt the situation was unreasonable, and before I could finish explaining myself, she hung up. We called back, and Linda answered. I told her that I did not appreciate being hung up on and that, given what had happened with our dog during the previous grooming appointment, we were now going to take them up on their offer to cover the veterinary bills. Instead of resolving the situation, she again said that I was interrupting her and that the conversation was not going anywhere. She then hung up on me a second time.At this point, I am extremely disappointed. After nearly 10 years of being loyal customers, never having an issue with being late or missing any apps this is how our concerns were handled. Our dog was injured during a previous grooming appt, resulting in an infection, multiple vet visits, medication, three weeks of treatment, and more than $500 in vet expenses. We still gave the business another opportunity because of the many years we had been customers. Unfortunately, today's experience was the final straw for us. I am sharing this experience so other pet owners can make their own informed decision about where they take their dogs. I personally will never use this business again. Please be careful, ask questions, and make sure you are completely clear on your appointment time and the business's policies before leaving your pets in their care.

Darleen no longer owns Purely Pets, it's been quite a few years since she sold. The new owners are…read moreok. The husband does the consults and recommendations, I did not find him as knowledgeable as Darleen Rudnick. She still does consults, google her name Darleen is a life saver, literally, after discovering the holistic practice I have realized it actually helps solve the problem not just mask it. Her advice and knowledge is supreme and I thank you Darleen for all your help through the years I have used you, amazing. I can't put into words how helpful and nothing less then a miracle finding holistic care for my animals has been!

From the owner: Purely Pets focuses on nutrition, supplementation, life style changes and building a program for…read morepets suffering from Cancer, Diabetes, Epilepsy, Allergies, Skin Problems, and many other minor and major ailments. Purely Pets offers nutritional consultations for your dog or cat which includes a personalized diet and holistic program suggestions, all custom-tailored to your pet's personal needs. We offers two types of consultations - a full consultation which can take up to 2 hours or a 30 minute consult. Purely Pets offers all-natural supplements and herbal remedies to treat dogs and cats suffering from many different ailments.

Went to Pet Supplies Plus at Richmond Ridge Shopping Center for the dog self-wash and had a really…read moregood experience. The wash stations were clean, and they provided shampoo and conditioner, which made everything super convenient. One suggestion would be to also keep grooming brushes or shampoo brushes, and scrubbers available for customers to use. That would be very helpful!! Overall, I would definitely go back again for future dog washes and would recommend it to other pet owners!

Very friendly and helpful staff make this place a treat. We go for the DIY dog washing - discounted…read moreif you buy the multi-wash card! Good choice of food and supplies for all kinds of pets.

I really liked this location for what I needed. The selection of fruit and veggie plants was…read moreawesome. We found some harder-to-find breeds, some beautiful and large stuff ready to go in the ground, pretty much everything we needed for our spring garden. It was all priced exactly as we expected, and was actually bigger and fuller than similarly priced plants at other stores. They also have a great selection of their own brand old-fashioned candies. The peach rings and orange slices were sooooooo good! The only person we needed to interact with was at the register and she was so friendly and helpful and we will definitely be back!

The lady at the register was super nice and helpful! My problem came when I went to the dog wash…read morearea. We are in Chester visiting family and needed to give our dog a bath. We use Tractor Supply at home so didn't think twice till we walked in and were so surprised!! So dirty! Dog hair caked on the steps to the tub, on the wall behind the drying table, one dryer didn't work, no combs available. It was very much below standard of the three other TS dog washes we've used.

Everything the Customer Service is amazing the stores very clean very knowledgeable associates…read moredefinitely worth your trip even if it's a long way we come two hours and it's well worth it

Purchased a tank setup from Joe. Very pleased with his knowledge and quality…read more If his prices are higher than other places, I take into account that I am getting good stock and valuable advice. Priceless... Very easy to work with and we got exactly what we wanted.. AND he has been Super available after he cashed the check.. Highly recommend this business

This store JUST opened recently. We were very happy to see…read morethat we were getting one closer to us. It's a small store. It's an organized store! The employees are very nice, and they asked questions about my dog. Giving him lots of attention! (His old he was, what his name is, what breed he is, and if he wanted some treats.) I love the vast variety of dog toys! So many cute squeaky toys of different shapes and sizes. The only downside was this place doesn't have a vet clinic like many of the other PetSmart stores do. We use Banfield and we were hoping this store that is now closer to us would have one. It's okay. : ) (We will still shop here for our fish needs and stuff our dog needs.)

Waited 30 mins to get helped with fish no one came over. Very rude! There were workers just…read morestanding around.

I had Serpentes Reptiles come for my sons 9th birthday party. They had no problem traveling from…read moreRichmond to Williamsburg on a Sunday evening and were very accommodating when I had to reschedule the original party date due to my son being sick. I personally do not like snakes but they allowed me to stand back and took care of the whole show, handling the animals and teaching them lots of fun facts! The kids had a blast holding the reptiles and I got so many awesome pictures ! It's definitely a birthday my son will never forget!