Amazing place the staff is Great they take such Good care of my Pup !! I'm so Grateful for the care…read morethey provide!

I used to love this vet until they butchered my dog for no reason. The reason I was given was that…read morethe vet "couldn't remember which leg the bump was on, so she removed bumps from his front two legs", that weren't there and weren't bothering him. When I took him for his dental appointment and bump removal, I showed the tech the bump on his back left foot (that was stained from him licking at it and that the vet supposedly looked at when he was there a couple weeks before.) They also showed me a broken tooth at the visit a couple weeks before, which was the determining factor for me scheduling the procedure. When I dropped him off I was told the doctor would call me when she was done. Not only did NO ONE call me, but I called them to ask if he was done at 5:15pm to find out, "Oh he's been done, no one called you?" So, I rush to go pick him up and find out not only did they not remove the small bump they were supposed to, but that instead he has staples and chunks of both is front legs taken out. WHAT did they do to my baby boy? They were trying to close and rushed me out the door with him without giving me any of the medications and when I went back to the door to get them, they had already locked the door and I had to bang to get them to open it back up and they questioned me, trying to convince me they had given me his meds.. Fiinally, they gave me his meds and I left. (BTW they shorted him on the meds they gave him, they did not last as long as they said they would and he ran out.) I was told Dr. Sara White would call me that Monday, SHE NEVER HAS CALLED ME. Clearly I don't trust her to touch my boys again and I emailed and requested their records. The records they sent weren't the right records for each dog and again they tried to convince me they were. Finally, I get the records, I still have not received the xrays I paid for the day of the surgery and have requested SEVERAL times, but even their office notes are wrong! At the visit they showed me his broken tooth (the note does not reflect this) and determined he needed dental cleaning and the bump removal, says the bump was on the right hind leg, (it's always been the left back foot) it also said he had light tartar (They showed me different) and no broken or fractured teeth (yeah they showed me that too.) This place used to be nice, but since I've seen Sara White my trust in this clinic is gone. I noticed even when we were in visits with her, she was always dismissive to anything I said. She would ask a question and then just dismiss the answer. I thought maybe I was being sensitive, but now that I look back. I should have known better and NEVER SHOULD HAVE TRUSTED HER with my baby boy!

I've been coming to this office since moving to the state in 2023 and I love them! Every single…read moreperson who works there is obviously genuinely passionate about animal care and helping those animals' human guardians. Dr. Stratton makes sure to take as much time as is necessary with every patient, explains things very thoroughly, and is just all around a wonderful person. Dr. Hall is also super nice, patient, knowledgeable, and helpful. The front desk workers and the vet techs (I'm blanking on names right now, though I think one is named Chelsea and one is named Emily) are all wonderful. I've legitimately considered going in either by myself or with one of my cats just to say hi and chat and share kitty lovins. Their prices are also incredibly reasonable. Even for bigger things, like a cat dental cleaning with extractions and X-rays, is less than $2,000, while the same thing at other places I looked was $4,000-5,000. HIGHLY RECOMMEND.

The groomer is BoSs!!! My baby has never looked better. I must admit I neglected her during the…read moreholidays so she was matted. This is the first time a groomer left her beard. Mustache and skirt in tact. That extra $10 charge was well worth my boo looking sweet as ever. Pet Smart should send their groomers to train under your groomer. They scalp our dogs regardless of their condition. Can't wait until our puppies hair grows back so we can take her back to Farmers for a schnauzer cut from a real "PRO!!!"

No stars is possible!!…read more Terrible customer service! Trying to get meds for our dogs for a week. I called l/m for refill and written prescriptions. Drive 40 min up there, didn't have meds ready just charged us $40 for a written prescription that the pharmacy doesn't carry, called back asking them to refill it. They called back apologized said they would have the refill ready this evening. My husband drives 40 min again to-we can't give you the meds until you bring the prescription back (not telling me this on the phone this morning) so now driving 40 min there and back home 2 times with no meds. Will not be going back and do not recommend this place! They make it impossible to get meds elsewhere and they do not respect your time!

Dr. Grenoble and the entire team saved my 3-month-old toy poodle's life. Her regular veterinarian…read more(Crater Road) was unable to see her immediately, even after being informed that it was a medical emergency and that she appeared to be having seizures. Dr. Grenoble and his staff acted quickly and compassionately, recognizing how critical her condition was. They stabilized her, provided exceptional care, and even followed up after she was discharged to check on her recovery. I truly believe that if they had not acted as swiftly and professionally as they did, my sweet Raven would not be here today. I am incredibly grateful for the care, expertise, and kindness they showed during one of the scariest moments I've ever experienced. Thank you for saving my baby.

Wasted time coming there. No one cared or was able to help with my pet…read more This was not the first time as when we moved to chester I attempted to use them for our prior dog. They required a 'full work up visit' just to get a bag of food prescribed by his current vet and there was just no way to communicate with his vet to verity. So we drove on down and stayed with his old vet. The. only. reason. I went there was my vet was on vacation and my pet had a life threatening issue. This vet is 10 minutes from me. I would drive an hour on fire before going there ever again.

I was looking for baby bunnies to gift my daughter for her 8th birthday. After one failed scam…read moreattempt and the loss of $100, I was desperate to find others! I came across Big Ed's on craigslist and messaged them right away in hopes they were real! Rose quickly responded that same night and I felt very much at ease that I was speaking to a real compassionate human being. She allowed us to come visit the bunnies the next day before we left a deposit. We were thrilled with our visit. A week later we picked the bunnies up after reworking our scheduled pickup time Rose helped surprise our girl where she didn't believe they were her bunnies to bring home! I would absolutely recommend Big Ed's if you're looking for cute and affordable pets. We also picked up Some fresh eggs during our visit!

I have used Marla's services for the past few years. She is wonderful with my cats and spoils them…read morewhen she comes. She stays and plays with them after feeding and litter chores are done. I would highly recommend her for your pets.

Marla is the BEST. She has been caring for our kitties for years now, and it is such a blessing…read moreknowing that when we go on vacation we can rest easy knowing that Marla is taking wonderful care of our babies. She sends texts everyday with pictures of the kitties and even feeds the strays that come by our back patio. Truely a caring person!

I have always been met with compassion and respect from every team member here. From the front desk…read moreteam to the techs to the vets, I feel that me and my pet are well cared for. Recently we experienced an unexpected and scary health issue with our pet- we've been walking through a very uncertain time and every team member has been patient and helpful as we continue to get her back to health. It is evident how much the people at IVC truly care about their clients- both human and animal! Very grateful for their expertise and compassion!!!

Took my Yorkie Louie in for the first time and the special care he received was the Best. Thank you…read moreDr Lords for all your help with all my questions and Gracie you're the Best!

I've been coming here for a few months as the vet we were seeing didn't offer surgery options and…read moremy boy needed some spots looked at and possibly removed. Both Dr. Shelley and Dr. Moon did a full body scan and presented our options and walked me through the whole process, answering my endless questions and provided amazing follow up. The surgery was scheduled quickly and successful, and Dr. Shelley spoke with me after hours when we received the results (all good thankfully!) All of the vet techs are so so so pleasant, helpful, and clearly care about the pets in their care. I had to bring my boy back in for a check today and they all remembered him and came over to say hi - I've only been coming here two and a half months! They really make you feel like your pet is their family. Comparatively, the cost for both surgery and regular visits has been very fair. I'm super grateful for this team at Midlothian animal clinic and all they've done for Zeke & I!

Wish I could give zero stars. We recently brought in our newly rescued German Shepherd mix (45 lbs)…read moreand were seen by Dr. Alison Rhoades. The experience was unprofessional from the start. Before even entering the room, we overheard Dr. Rhoades asking a vet tech why she 'had' to see the German Shepherd, clearly expressing a personal bias or fear regarding the breed. Once she entered, she remained in the far corner of the room and didn't approach our dog instead opting to throw treats from a distance. Our dog was completely calm--no barking, growling, or aggression of any kind. To have a veterinarian act visibly frightened and dismissive of a patient based solely on breed is unacceptable. If a provider is unable to professionally handle specific breeds, they should not be seeing them. I would not recommend Dr. Rhoades to anyone, especially those with Shepherd mixes.

I use Allied Animal Hospital for boarding, daycare and veterinarian services. They do an awesome…read morejob! I wouldn't trust my fur baby with anyone else. The staff are friendly and nice. They always answer any questions I have should my fur baby ever have a sick visit.

Allied has been Thomas Jefferson's vet for 7 years and we have had nothing but excellent service…read more TJ is boarded when I have to be out of town and he enjoys his time with the Allied team.