My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

Karen went above and beyond when taking care of my cats while I was on a weekend trip. She even…read morecleaned their bowls and plates. She sent pictures to keep me updated. I felt really comfortable with her and so did my kitties (and usually one of them is not so happy with people he doesn't know, but he loved Karen!) I'm so glad I've found her!

Karen really gives you the sense that not only does she love her job (who wouldn't love being able…read moreto play with dogs all day) but she genuinely cares about the dogs she walks and cares for. She helped my wife and I out with a very difficult situation where I was out every weekday for two months before we moved out of the Richmond area. It was very evident that our dog's attitude and demeanor improved whenever Karen walked her. Taking a photo of our dog each day was a big plus especially since I was away during the week. It brought me a lot of happiness to know my girl was content without me there. It's a shame we no longer live in the area but I can't recommend Karen enough to RVA folks who live within her service area.

No, just no. After bringing our dog here for years I witnessed the owner use archaic and out right…read moreabuse of our dog right in front of me. Makes you wonder what goes on behind the scenes when one is NOT around! I grabbed the dog's leash from Dodie's hands, hightailed it out of there and never returned. FYI, I was the night manager at a dog spa/hotel for 4 years and I would have been fired if I had displayed the unprofessional and hurtful behavior shown by this owner. You've been warned. Oh, forgot to mention an earlier incident at this establishment . . . months prior to the above altercation, I picked up my pup to discover he had a bloody cut on his left leg. It was a pretty obvious wound. When I asked what happened you could hear a pin drop. They had no idea. Do they not inspect the dogs for injuries during the day or at least prior to handing them back to their owners? I should have known then that there was something going on behind the scenes right then and there.

Hi, I'm the "tiktoker" one of the reviews warned you about. I worked at DDH for a month and half…read more Was very excited because I would be working with dogs again (6 years experience as a professional dog walker and pet sitter) and I could bring my dog to work. I quickly realized the atmosphere of diamond doghouse was not one I wanted my dog to be in. Me and my coworker saw the most senior employees kicking small dogs. When my coworker went to dodie and told her what she saw, dodie didn't care and didn't do anything about it. There was no training for employees on how to handle misbehaving dogs or overly active dogs, we were just told to spray them with the water hose. They occasionally put e-collars on hyper dogs without the dogs owners consent, and shock them when they get rowdy. One time my coworker was bit by a dog and a dog fight was about to break out, the older guy who works in the dog yard (who is dodie's favorite employee), threw a big metal scooper across the yard that came an inch away from hitting my head and came dangerously close to hitting a dog. I recently told that story and someone that worked there 8 years ago, knew the name of the worker I was talking about because she saw him do that multiple times 8 years ago. Now let's get into how dodie treats the workers and the dogs. Dodie for 70% of the time stays inside but for the 30% of the time she was in the yard she was constantly YELLING at dogs and her workers. When I started, I was getting yelled at nearly every day for anything, my coworker told me "that's just the way she treats new workers". On my last day at diamond doghouse, I had a dog leaning up against my leg so I bent down to pet them. Dodie saw me petting the dog and ran over to me screaming. Saying I "didn't take the job seriously". After that day I left and never came back. I would never recommend anybody take their dog here. There are a couple of long term employees that have been with dodie for several years and they are very comfortable mistreating the dogs because they've been doing it for a long time and instead of facing repercussions, they are treated better than other employees by the owner. Me and 4 other coworkers all started around the same time and tried to do right by the dogs but we all ended up leaving after seeing how bad it was and how it wasn't going to change. I recently shared my experience working at DDH on TikTok. So many past employees reached out to me sharing their experience working there and they were all just as horrible as mine or even worse. Since I shared my story, the handful of customers that love dodie have been harassing me on TikTok and leaving positive reviews for the business. There was a review on here from someone that had a working interview at DDH, during their one day there they saw employees using sticks on dogs for behavior management. That review has since been removed. I'll be taking a screenshot of mine to see how long it's up.

Let me start by saying you are such a liar! You failed to provide the attention, safety, and basic…read moreneeds of caring for a pet that was in your care! You lied and stated the dog climbed a 6-foot fence knowing that was impossible! You never took accountability for what happened you covered up your employees' lies even admitting how unwelcoming she responded to what happened! In addition, you have been dishonest about several situations surrounding this matter. A customer posted that her dog died in your care and you didn't tell them until later! You are dishonest and have caused a serious lack of respect for both you and your so-called 30-year business! I give this business a 0 rating

Have been a client 20+ years and can honestly say I never worry about my dogs because they are safe…read moreand cared for at Brandywine. They administer medications and follow special diets. They love the animals. They are a wonderful asset to our community. ‍

I just have to say the hospital staff is amazing and very helpful, polite, patient, understanding…read moreand all around awesome. I took my dog Luke there last night, originally for his first checkup but turned into a sick visit. First off we were greeted the moment we walked thru the door. We were given our paper work and seen almost immediately after completing everything. I am mad I didn't get anyone's name because I was so overwhelmed with my puppies diagnosis but they should know who they are. The One thing I appreciated the most was they explained everything so I could understand, and their patience was great. It was a lot to comprehend and they gave me options to review. I was getting worried because it was the end of the day and I'm sure it was past their time to leave but they didn't rush or pressure me to make a decision quickly. They took great care of Luke and sent us home feeling hopeful. I also spoke to the staff this morning and they checked up on his condition, answered any more questions I had and reassured me things are going well and how they should. I am so glad I chose this vet to bring my baby.

I've been bringing my dog in to this vet for years. And every year during this time of year, I have…read moreto bring her in for medicine. I came in this morning to see if I get the medicine refill and they said no I would have to make an appointment to have her looked at. I said that bring her in for the same thing every year and nothing is ever found out. I will now have to pay an office visit plus testing and then the medicine. This place is unbelievable. They do the same test every year and come back with nothing. This place is just about money and not the animals or the people. Maybe this is why the parking lot was empty this morning

Been using this Kennel for my dog for many years and they have never skipped a beat! He comes home…read morehealthy and happy every time and I absolutely do not hesitate to recommend this gem in the woods!

Totally love this place! This is a family business that made us feel as though our dogs became a…read morepart of their family. The kennels are clean and setup so the dogs have inside and outside space. The price was amazing as we had both of our dogs in one kennel. That also let them hang out with each other while we were away. Communication was rapid and professional. We even had to reschedule our pick up time as we arrived late from traveling. That was no problem at all. We will be using this location from this point forward whenever we have to travel without the pups.

One word:Rachel. You will not find a person more enthusiastic and committed to overseeing the care…read moreand comfort of the dogs entrusted to her. She is loving and intuitive, she works with puppies and dogs of varying temperaments. For the comfort of your dog, she spends time with him or her and with you before getting started, and when I leave, I feel less stressed and my dog feels less stressed. When I pick up, she let's me know of any issues, like early onset of what could be an ear infection, or a skin issue. Rachel is a wonderful person, we met her at another grooming business and we were devastated when we learned she had left. After months of searching I finally connected with her and though her business is much farther away from us, it is worth the peace of mind to go out of our way, and my dogs are much more happy and look great. My oldest Dog is no longer terrified of getting groomed. We drive about 40 minutes because of the great service and the friendship that has developed over the past year, we are very happy and we always look forward to seeing how clean and cute our dogs are when we pick them up! Wizard of Paws Grooming is located inside Wagging Tails Kennel in Moseley.

Rachel is amazing!! Whatever happened to our dog at other…read moregroomers made it so I could never take him back to the same place twice but today, after a third visit to Wizard of Paws Grooming he gladly got out of the car and walked right in. She does such a good job and really does go above and beyond what I ever expected.

Easy on-line appointment, they let our dogs stay together in one extra large kennel. The place is…read moreclean and very busy. They took the dogs on walks and both dogs came home happy and tired. We will return.

Worst place ever!!! When your fur baby goes in healthy and clean, then comes out with nose and…read moremouth scratches which no one called you about, it's definitely subpar. When I confronted the owner about this, I was told it was normal. UNACCEPTABLE!!! Don't ever take your loved pet here!