this place is inhumane ! They don't take care of the pets they only take care of their pocketbook! Notice there is not a single photo of K-9's at the facility! Just a picture of his dog! Yes there are horses but these animals are not caged up! Kennel or not! This place should be closed down and investigated. The K-9 are outside 24-7 its a disgusting smell, one of our boys had a worm on his belly! my other 2 boys came home with sores on front legs! I took in a new 16lb bag of Purina One venison Turkey, came back with nothing. 7 cups aday for all 3 boys should have had half a bag left. It works out every time. Our boys eat 2 hard boiled eggs in the morning and 3 cups food in evening. owner told me the boys loved the eggs. But didnt eat the food much, I then asked where the food was and he said its gone! When we arrived the bots were terrified! Our youngest pup was trembling in the cage. we were stuck with leaving town no choice but to leave them there. Never again! read more

I took my dogs there for boarding one evening. The staff put them in a kennel with multiple piles of poop from a previous dog. I left 20 minutes and went back to get them. It's was gross. read more

We boarded our dog here for a couple of days while we were out of town. I am extremely disappointed in how she came back. Fortunately, my husband was able to pick her up pretty early in the day to get her cleaned up. She smelled like urine, was wet, and shivering cold. The price is extremely reasonable, and this is why. I will never board here again. read more

If I could give this place a Negative 5, I would. Although they are cheap, I give them that, but Pet boarding is not their forte. They seriously should seek another means to make a living. Upon my arrival, I was a little skeptical because the Baby (Jack Russel) would be outside however, since I had already made reservations and VCA was booked, I decided to go with it. THE BIGGEST MISTAKE OF MY LIFE!!! I returned home early from visiting family out of town and went by to pick up my Child and I was horrified as well as she. Her cage or whatever they called it was filthy. She had feces and urine on her as well as there were multiple piles of feces in her cage as if it had not been cleaned for the entire 4 days. I was PISSED!! I almost started cussing, but you can't tell people how to run their shack of a business, so I kept it cool. I asked if she had eaten for the day and they said to me yeah, she has a healthy little appetite. (BULL SHIP, and I will explain later) She was so frightened by the owners that she would not come out of her cage. I asked the owner to leave out and let me talk to her and get her to come out. Well She eventually came out of the cage 10 minutes later when she saw that the coast was clear and went into her dog carrier. As I was walking out of the Prison with her in tote, the owner was standing by the doorway and my child started growling and snarling at the owner (out of the norm behavior for her.) I finally got her in the car and she whimpered the entire time until we drove out of that dump. I ended up taking her straight to Pet Smart in Colonial Heights (She loves the girls there) for a bath because of the feces on her and the stench. Luckily they were able to squeeze her in. Well, Upon our arrival home, She ran to her food dish and grabbed it with her mouth and she kept dropping it in the front of me everywhere I went within the house. I went into the bathroom, there she came and dropped the bowl at my feet. I emptied my suitcase into the laundry room, she came again and dropped the bowl again. By the third time she just held it in her mouth and continued to follow me. I eventually got the hint and fed her. She was eating so fast that she kept choking on the food, I'm guessing that they never fed her. So viewers, save yourself the heartache and trouble. Drive full speed past this horror story of a business, book your pets somewhere else because they couldn't keep a water moccasin for me, not alone my dog ever again. read more

What a terrible place! DO NOT take your pets here! The conditions are terrible, it's a pound like place where the dogs are outside in the cold in a dirty kennel. Both my dogs lost a considerable amount of weight even though I provided them with a brand new bag of food ( a bag normally lasts one month, they were there for 10 days, and all there food was gone.) when we picked them up they smelled like urine, on top of that they came home with fleas! I will be reporting this place to the state. please don't leave your dogs with these people. read more