I actually recommended Downtown Sugar to a neighbor last night!…read more Thank You for your awesome service! It's great to have this service in Santa Ana.

I have to give a little back story but it is relevant! If you want to skip to the part of the…read morereview about the actual service just skip to the " *** ". Earlier this week I had my sugaring appointment. I arrive to the Brea location and I get the text to respond that Im there. I respond and Im waiting patiently for someone to open the door. Im looking at the window and am noticing there are no hours posted for Sunday (the day I went). Hard to see but then I notice all the lights are off. Weird?? I look back at my texts and see that I booked for the Santa Ana location and not the Brea location. THEN I call the Santa Ana location and Lesly picks up. I told her I was at the wrong location and asked if she would still take me if I came right now and she said yes. My original appointment was at 12pm and she said she can squeeze me in at 1245pm. THEN I drove to the Santa Ana location. Thank goodness she said 1245pm because I got there at 1230 driving around looking for parking. I had never been in that area before. ***The door is unlocked and I go in and I am greeted by Lesly. She told me where to go and to prep myself. Now, I will say the room I was in had a weird smell. Not a nasty smell but like an old building smell. Lesly gets to sugaring me and honestly the pain level was 2-3/10. Also, Lesly is so cool. Professional and flexible. It really felt like a friend was servicing me. We talked about the world cup, Love Island, and others things I can't remember because I took too long to write this review! I was out of there within 15 minutes. She also recommended me a coffee shop as I asked her what was good in that area. This location is really out of the way but honestly I would probably come here again just because of the service!

I've been seeing Shirley for more than a decade, and she is hands down THE best in the business. A…read morebikini wax can easily be uncomfortable, but Shirley is so professional, fast, and skilled that she makes the whole experience completely stress-free. Her room is clean and calming. She really knows her stuff and makes you feel right at home. 10/10 recommendation! I genuinely look forward to my appts because I love getting to chat with her. She's the sweetest!

I've been coming to Shirley for years and now my kids do too. She's amazing! Absolutely love our…read moreeyebrows when she's done and she's the sweetest person. Parking here is great, she's flexible with hours and pricing is good. 100% recommend.

The service has always been amazing. The receptionists name Dulce always welcoming and friendly…read morewhen I come in. Miranda is my waxer and every time the service is impeccable. She's super friendly and we always chatting, as well as what skincare to use.

I went in today for a general consultation about their services, and I was blown away. when I…read morewalked in I was instantly greeted by the manager. Which made me feel so welcome, especially as a first timer. The managers name was Daleela. She was on top of it she gave me a run down of all the services they provide, and described it very clearly. I was shocked by not just her but how professional all of the employees were. they all were very professional and polite to each guest that walked in. I can't recommend this place enough.

I have been coming to Sage for all my waxing for several years. Sage is really wonderful. Sage is…read moreon time and she always does a superb job! Oh my, very sorry but I typed in Jade originally and I meant Sage! Sage is the aesthetician that I see! Thank you for understanding my error!

I arrived two minutes late and felt like I was being looked down upon by the front desk girl for…read moredoing so. So my appointment started off on the wrong foot My wax was then done by Kaitlynn, and the conversation during it felt very uncomfortable. I felt judged when talking about my family (she asked questions about them) due to her tone of voice, and the wax felt very rushed. When I got home, I saw that she missed a couple spots which is obviously very frustrating. I will not be coming back.

I have been wanting to get waxed for a while but always talked myself out of it. I literally ended…read moreup booking the session within an hour of deciding today was the day. I walked in and It's a clean and cozy waiting area. I got waxed by Jaqueline and she made me feel comfortable and welcomed. We talked through the whole session and the next thing you know we were done. I already have my next appointment booked and I can't wait.

I'm quite disappointed with the makeup service provided by The Dollhaus Beauty. The makeup artist…read moredid not use green color correction to properly neutralize my redness, and the lashes did not complement my eye shape. My lip gloss was over-applied to the point that it was dripping and could fully saturate a tissue. This was for my wedding, and I expected a consistent professional standard, especially from a studio like The Dollhaus Beauty. While the booking process and overall professionalism were good, the makeup result itself was very disappointing. Additionally, I was not informed in advance that the $250 service did not include hair styling, which was frustrating given the occasion.

I have been coming to this place for around two years now and love them! The ladies working here…read morealways greet you, no matter who you go to for your services. I especially love Ana. She's my main person. Not only does she do a great job but she's super easy to talk to and is very warm. ESP the extra facial massage she gives after your services - the best!!

My wife has been coming here for years and has generally had excellent experiences. Unfortunately,…read moreher most recent visit was very disappointing. Her eyebrows were done poorly, and we ended up taking her to another salon in Garden Grove to have them corrected. If you decide to visit, I recommend getting to know who will be providing your service. In the past, my wife has received nothing but exceptional service here, which is why this experience was so surprising. Another concern was the payment process. She was told that a new California law requires a 20% tip to be added when paying with a card, and there was also an additional $3.50 charge for debit card users. Had we known about these fees beforehand, we would have brought cash. Based on my understanding, the explanation regarding the mandatory 20% tip did not seem accurate. I am happy to leave a generous tip when service is exceptional, but I do not believe customers should be required to pay a 20% gratuity, especially when they are dissatisfied with the quality of the service they received. While this visit was disappointing, I want to acknowledge that previous experiences here have been very positive. I hope management addresses these concerns to ensure future customers have a better experience.

I've been coming to Glow Wax for about 6 months now and let me just say that May and Melissa are…read morethe best. They both are great estheticians and very knowledgeable. I hardly ever swell or leave with redness. They both are very gentle and the vibe here is positive, like you're visiting your friends. Thank you May and Melissa! Love you both!

May is the best! Just moved to OC and found my new wax girl. Obviously waxing is not necessarily…read morepleasant, but May made it as least painful as possible. She's also very fun to talk to and made the appt go by quickly! For my anxious parking girlies, the lot is pretty big so there is plenty to choose from. Will definitely be back!

I had a chemical peel done that didn't do anything to my skin. When I let them know, they…read moreoffered to do it again at no charge which I very much appreciated. I was very happy with the care I got from Emily and I feel this time the results are going to be very noticeable.

I've been getting their services for more than 3yrs, all I can say they are very professional,…read moreplace is clean and spotless, my skin feels amazing, I would recommend 100%.