I've been coming to James Espinosa, OD since around 2017, and I absolutely love this place. From…read morethe moment you walk in, it feels personal, they know my name, and the welcome is always genuine. The manager, Jenny, is amazing and truly keeps everything running smoothly. Dr. Espinosa is cool, approachable, and clearly cares about his patients. On my most recent visit, I saw their newer doctor, Dr. Fabrizio, and she took great care of me as well, super attentive and professional. They always have a great selection of lenses and frames, they take insurance, and what I really appreciate is how helpful they are when it comes to choosing frames. They actually give honest feedback and help you decide what looks best, instead of leaving you to figure it out on your own. If you're single and need someone to externally process frames with you, this is definitely the place to go, they've got you covered! Overall, it's just a fun, friendly, welcoming office. They're also Christian-owned, which I really appreciate as a Christian myself. I can't recommend James Espinosa OD enough.

I can see clearly now, the blur is gone!!!…read more Prior to coming here, I've been on a constant search for an optometrist I could trust and a staff who takes care of me. Dr. Espinosa and his staff have served my family for years. The ladies are always friendly and try to take care of patients quickly and efficiently. Jennifer, the office manager, has never hesitated to answer any questions we've had and she's gone above and beyond to answer any questions, make sure that we get the full benefit of our insurance coverage, and ensure that our glasses/contact orders are accurate. Don't hesitate to check out Dr. Espinosa for your optical needs!

Dr Kamiyama is thorough & informative and quick ! Staff is…read morereally great ! I'd drive 35+ mile to have my Vision needs met here.Im telling my friends about this office ! A+++++ to Highland Optometry!

When I was teenager my family came here. Stopped coming as I moved but I moved back (in my 30s) and…read moreDr. Kamiyama still remembers me and my family! I barely even remember lol. He's a great optometrist

Highland Optometrics in Highland, CA is a place I really wanted to keep loving, especially after…read morebeing a longtime patient for over a decade, but my recent visits have been disappointing. The office feels understaffed, and the overall patient experience has slipped, particularly around communication and flow. On my last visit, I waited more than thirty minutes past my scheduled appointment and still had not completed the intake process, largely because the focus seemed to be on sales rather than patient care. Eventually I made the call to leave without being seen, which was frustrating and not a decision I took lightly. After years of loyalty, this experience made it clear that I will be taking my business elsewhere, and I hope the practice is able to refocus on patient service in the future.

They always take care of me when I go there. The customer service, quality of time and helpful…read morestaff. The new Dr. is very knowledgeable and takes time getting to know you. Thanks Highland Optimetrics

LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that…read moreworks out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are…read moreamazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam)

I have been coming to this office for many years. All of the staff are friendly and supportive…read more They explain the procedures and they are never rushing you to complete your appointment. They have a variety of eye wear to choose from And I have always been satisfied with my choice.

the receptionists was very rude. i dont know if i came at a bad time but i decided to leave based…read moreon her attitude alone. she was just very rude and condescending from the first moment i spoke to her

This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

Absolutely ridiculous. She requires everyone to wear a mask even if you're fully vaccinated. It's…read more2023, if you're going to require everyone to wear masks then have some disposable ones in your office! Super unprofessional. Kicked us out when we didn't have masks. Never coming back. Don't go here

I have been wearing contacts and getting exams yearly for the last 15 years and she was the rudest…read moreOptometrist I have ever been to. Really if I could have left mid appointment, I would have. First of all she scolded me for not bringing my old contacts with me. I came here to get a new exam also because I felt like my old contacts weren't working well for me. She gave me a half-ass exam, quickest I've ever had and gave me a prescription. She seemed pissed off the whole time as if it was a burden for her to examine me. Sucked at the time because I didn't have insurance and that was what I was left with. I ended up going somewhere else to buy frames and the prescription she gave me for glasses didn't work well for me at all. I will not recommend her to anyone.

Hi highly recommend this optometry they have the best high quality equipment for your eye care, the…read morehave a good selection of frames and the staff is really nice the doctor is great he really listens to my concerns about my vision and I got my glasses fast I'm in love with my new glasses I highly recommend this place.

The receptionist was very kind and tried her best during our visit. She was patient with my…read moreautistic daughter, gave her stickers and toys, and even placed them on the doctor's chair so my daughter could play and stay calm while we waited in the exam room. I truly appreciated her effort. Unfortunately, our experience went downhill when Dr. Lee entered the room. My daughter was calmly playing with the stickers and toys on the chair that the receptionist had allowed her to use when he walked in and immediately said, "That's my chair," and then told all of us to sit down in a very rude and dismissive manner. There was no kindness, no patience, and his tone was completely unnecessary. My husband responded that he didn't appreciate the way we were being spoken to. Dr. Lee then replied, "Are we going to do this or what?" which completely shocked us. I explained that there is a respectful way to speak to families, especially those already dealing with stressful medical concerns and children with autism. We came in worried because my daughter is having issues with her right eye and were already going through a lot trying to get her help. Instead of showing any patience or compassion, we were asked to leave and were told we were banned from the office. We left completely empty-handed without answers for our daughter. This was an extremely disappointing and hurtful experience. I'm not saying he couldn't ask us to move, but there's a respectful way to speak to people, and his tone was completely inappropriate. A doctor who lacks patience, compassion, and professionalism should not be working with families--especially children with special needs. Families deserve understanding and respect, and unfortunately we did not receive that here.

One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

Horrible service. John has no manners and I have caught he mouthing off with other staff and…read morerolling his eyes.The Doctors treat the staff with no manners. I feel bad for the staff. Seem like favoritism. Way better other optometry options out there

Dr. Carlson is treating my grandfather for macular degeneration condition. The care he has given my…read morePapa is the best. He made time to explain each new step. My papa has felt that the approach he has given to him on his condition has given him a new lease on life. He feels most grateful for the care Dr. Carlson has given him. What a gift he has given my grandpa. Our family will always be grateful! Love, The Rezendes family

Dr.Carlson is hands down the best he made my experience very calm professional and quick highly…read morerecommend to anyone!