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Mark Malone's Transmissions

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Mark Malone's Transmissions

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

10 More Services

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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Pep Boys - Sunday am at Pep Boys

Pep Boys

(29 reviews)

Pep Boys really came through for me on a Sunday morning…read more I needed to get on the road for a long trip and had a tire issue I wanted fixed with the right torque and attention. They got me in quickly, repaired the valve stem, mounted the tire properly, and even put my spare back into storage, which, if you drive a Ford F-150, you know is no small task. The facility was clean, the team was friendly and efficient, and the free coffee didn't hurt either. S olid spot and definitely recommended.

Worse customer service ever. Gentleman would not give me his name and then called the police…read morestating I would not leave the premises. Police showed up and advised that I contact the BBB about my experiences. I had a 9:00 am appointment over the phone with John (who mentioned I would be taken care of even though he would not be there until 10:00AM). I arrived right on time. The service advisor (in a Black unmarked shirt) said I would have to leave the car there all day due to not having enough employees and the 8:00am jobs were about 12 hours total between the two of them. I asked for his name and then he assumed I was trying to get someone in trouble. He asked me to leave and when I asked for the District managers name he walked off and asked me to leave again. When I did not, he called the police as if he was scared of me. Mind you I am a 150-pound woman, and this was a 400-pound man who acted like I was going to do something to him because I wanted his name and the District Managers name. After the police showed up, he issued a trespassing warrant because that is what the service advisor wanted. But spoke to me privately, apologized profusely and instructed never to come back to this location (there are 10 others in this area) and also told me to contact BBB and file a report. This was so unnecessary and waste of the county resources as I posed no threat to this gentleman. I overheard him say is name was Mark over the phone, but when I went to another location they knew of no one named Mark at this store. I don't think the online appt's and the stores calendar jive very well nor by calling and speaking directly to anyone at the stores. Its best if you go in and speak directly with a person and by all means get their First and last name. I still have not gotten a call from Store Manager Josh or District Manager Dennis Losata. If I could give a 0 star I would.

Mark Malone's Transmissions - transmissionrepair - Updated May 2026

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