Great service overall. The owner was very honest and open about what needed to be done and did it…read morein a very reasonable amount of time without charging me unnecessarily.

We had a scary clicking sound from the steering column in our 2012 Camry and worried it was a…read moresafety concern. Mitch fixed it in about an hour and a half. Kudo's to him and his business. We will use him again for sure.

Always on time. Diagnosed problem got the parts and replaced. Was a rear seal and needed more of…read morethe right fluid for limited slip. Great guy Thanks very much

Stay away from this charlatan of an auto shop. I took my vehicle in and told them exactly what the…read moreproblem was as I had another company do the diagnostic. They proceeded to charge me $212.66 for reading a code which O'reilly did for free in about 5 minutes. Charged me $182.87 for labor, just for that. They want to charge me $500 for parts and $330 for labor to fix the car, a total over $1,000. I found the parts online for $150 and saw that it would take about two hours to fix according to multiple websites. I would have paid up to $500 for this fix but they wanted to charge double. Stay away unless you want to get ripped off.

When we relocated to Pensacola both of our vehicles were being shipped from Hawaii. In the meantime…read morewe researched a repair shop on the Gulf Coast. Luckily we found Gary Sapp Automotive on Pine Forest Road. Dolly and Doug were extremely helpful to us newcomers. Since our arrival of our cars we had several minor and major repairs done. The pricing were upfront with no hidden charges. The repairs were done in a very reasonable timeframe. We feel very fortunate to have found an amazing place in our neighborhood.

David and his team worked extremely well on my vehicle. It was so special to know my vehicle was in…read morethe hands of such capable mechanics. However, the cherry on top was the reasonable price, definitely not the type of people who are looking to scam someone. Definitely going here whenever my car is in need of repair or work.

David worked on my 1970 Chevy El Camino. New starter, headers, electric fan and more. He did a…read moresuperb job. The man isn't just a car mechanic.....he's an engineer who does mechanic work. The best around!

They installed a new timing chain and water pump but didn't even check the thermostat. They…read morecouldn't fix the blower motor and blamed it on my vehicle, it is on my receipt. My battery was left loose and moving as I drove home and a huge stain of some sort of fluid on the engine fan shroud cover. All this after they kept my Jeep for a full week and I paid almost $1,200 for it. Less than 90 days later I saw the first leak ever, so I went back to find out what was wrong and it was the thermostat. They wanted almost $300 or more to replace it, when it would've only been an extra $50 - $100 if one of the 3 ASE Certified Mechanics had thought about it, or was it a way to be sure I would bring it back and pay more money? I do not recommend taking any chances with this repair shop. They used to be all about the Customers but now it is all about the billing.

Yes, have you strong automotive for over two years now since coming back to Pensacola. I…read morerecommended them to numerous people, all of which have been satisfied with their service. I've gone back to them for numerous issues with my two vehicles, and they consistently do a good job repairing always, explaining the bill and the services provided. Chris and Brendan are really nice guys and honest to deal with.

Five stars. I met…read moreMr. Drinkwater at his shop a few weeks ago for a delivery. We had an old fashioned chat and thought after I left that it was a positive experience. Maybe three weeks later, I'm having car trouble and a stranger recommend I take it to east hill automotive. I have no reason to think otherwise so I set it in my gps. About half way to the shop I remember my experience at RPM and I immediately change route. I pulled in and said hello, mentioned the reason for my visit and he dropped what he was doing and completely locked in on my vehicle. From the moment I told him about my car to the moment I left, it was his single priority. Turned out the issue was far simpler than either of us could have noticed from the beginning and when he realized, he fixed it in 2 seconds. Obviously, I couldn't be sure until I drove it and tested. I drove for another 6 hours that day (deliveries) and the problem was absolutely solved. In a scenario where I could have very easily been taken advantage of, Mr. Drinkwater solved my problem and treated me with honesty and respect. 5 stars

I cannot recommend this business enough. My wife and I were on our 2 year anniversary vacation in…read morePensacola when our head gasket blew and left us carless. I took the vehicle to East Hill Automotive Center, and Ryan was the biggest blessing to us. He diagnosed the problem, which I later confirmed with my mechanic back in my hometown, and he very clearly laid out the situation and what my different courses of action were. My wife and I were very distraught - learning that our 10 year old car that we had bought 3 months prior had a blown engine and we didn't know how we were going to get home or get through our vacation. Ryan helped me approach the problem confidently (when I felt helpless) and went above and beyond to walk me through his recommendation for proceeding. His advice yielded the dealership I bought the vehicle from paying for 50% of the repair. I recommend East Hill Automotive Center to anyone looking for quality, honest mechanics.

Made an appointment for an AC check on my vehicle. First time customer…read more First impression. Very busy, well established, decent reviews. Experience. Left it at 9am. Called at 12:30 to see if ready. Not ready. I ask how much longer, the gentleman on phone said we'll call you when it's ready. 3pm I get the call... 1. Why make an appointment if it's going to take them 6 hours for a 1 hour job. 2. Why wasn't it explained up front that it may take awhile 3. No apologies. Seems like a "good ole boy" business that doesn't care about good service or communication to new customers. I guess when you're that busy... it doesn't matter

My power window was stuck halfway down, for days I was worried about theft, weather, bugs, etc. Oh…read moremy goodness, the rigged up duct taped trash bag was so noisy and unstable. My coworker Hannah referred me to Andre, she said he and his work are amazing. Before this, I tried Youtube, Google, Reddit, etc. for DIY tips, but nothing worked. I called him in a Friday evening and he fixed it that same day. It took a few tools and steps, but Andre and his intern/assistant finished it within minutes and at no cost. This was such a blessing. Good mechanics and people still exist.

Great talker, good at convincing. sadly my car sat here over a year and it only ended up the same…read moreif no with more issues. visit with caution and or get a second opinion, cheaper is 100% true not better in this case I learned the hard way.