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Pep Boys

2.8 (29 reviews)
Open • 7:00 am - 7:00 pm

Services - Pep Boys

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

18 More Services

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Pep Boys Photos

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Recommended Reviews - Pep Boys

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6 months ago

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11 days ago

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2 months ago

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8 months ago

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1 year ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

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3 years ago

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7 years ago

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4 years ago

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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11 years ago

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6 years ago

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7 years ago

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14 years ago

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7 years ago

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10 years ago

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8 years ago

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7 years ago

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9 years ago

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10 years ago

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13 years ago

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9 years ago

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13 years ago

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Ask the Community - Pep Boys

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Pep Boys - Cover in black oil

Pep Boys

(28 reviews)

Dear George, Thank…read moreyou so much! We sometimes face car emergencies, and given my situation, you went above and beyond the service limits to help me fix my tire. You and your team are the best! Best, Loren

Pep Boys Broke Their Promise, Then Blamed Us!…read more Me and my wife created an account at Pep Boys and made an appointment online to have our vehicle serviced on Friday, May 23rd at 11 am at 4700 Mobile Highway in Pensacola, Florida. We arrived at 10:50 am on Friday at the store. When we got to the service desk, a female employee told us that there was at least a 5 hour wait, but we kindly said we have an appointment. She said it didn't matter because they were busy. So we left without being helped. When we got home, we found an offensive email sent to us from Pep Boys which read: "Sorry you couldn't make your recent service appointment with us -- do you want to set another time?" Pep Boys wrongly accused us in the email of not showing up for the appointment, but we did show up; they were the ones who didn't show up and broke their promise! It was Pep Boys who didn't honor our appointment. What's the use of scheduling an appointment, if Pep Boys is not going to honor it? An appointment doesn't mean waiting 5 or more hours to have your vehicle serviced. We just wanted our air conditioning looked at, because it's not putting out cold air. An appointment means being timely, not first come first serve. This is unethical. I understand that things can become busy and hectic, but at a minimum someone at the store should have called to let us know beforehand that the appointment couldn't be honored, instead of wasting our time to drive to Pep Boys just to be told we'd have to wait for 5 or more hours. That is no way to run a business. We won't be going back! We'll go somewhere else where an appointment means something.

Pep Boys - autorepair - Updated May 2026

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