Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

WARNING Beware...Do NOT take your vehicle to this shop. Works out of his house & it's not even a…read morelegit business location. Contacting BBB as well as our attorney. Paid the guy $1000 to fix our son's truck to pick it up almost a month later to have the same exact problem less than 24hrs later & now he won't even provide us with the old "so-called" part he fixed. PLUS more dash lights on than before. $1000 down the drain. We took back to him to o figure it out and fix and he had NO IDEA what was wrong. We even offered to pay him half for trying to diagnose it and to return the PCM module part he fixed to give us back $400 but he wouldn't do ANYTHING to comprise! Small claims court here we come. Do NOT trust Shawn aka Dennis Automotive & Transmission!!!!

They have worked on several of my cars from a/c replacement, motor mounts replacements, starter,…read morebrakes pads and shoes, tires, and more. Quality of work is always excellent. And the Value is well worth every dime. He has a standard of integrity.

Took my 2017 F-150 in for unknown issue. Describe it. They drove it. Said it needed a certain…read moreservice. They were correct and fixed in less than a day. Transmission work is always scary for me because you can really get soaked. They were honest and accurate. Fast and friendly.

My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

I am 60 years old, and have a lifetime of experience dealing with all kinds of service. In my…read moreopinion, Advanced Transmission is superior to any auto service business I've dealt with in my life. They were courteous, knowledgeable, sincere, and professional. The first thing I noticed when i pulled in, and walked in is the cleanliness. Next; I was greeted by one of the owners. She was very nice and friendly. Next; Jonathon came out. I spoke to him on the phone. He remembered me, what I needed, and he remembered my name. He gave me a cup of coffee, and promptly took my car in so it could be worked on. It all went like clockwork. The other owner came out and greeted me. He wanted to make sure I was comfortable, and took the time to talk to me and another gentleman in the waiting room. There is nothing phony about these people. It's clear that they are sincere, and they care. My car was done before I expected. My bill was significantly lower than I expected. They vacuumed my car (which I did not expect). One to the owners came out and told me to let him know if I needed anything. He said he would help me with anything I needed. Jonathon walked me to my car and made sure everything was OK before I left. These people are a throw back to the days when businesses sincerely cared about their customers. I was very pleasantly surprised. I was worried because I don't know much about transmissions, and was concerned about getting ripped off. These people exceeded my expectations if every way. I will call them for advice with anything I need for my car; even if it is for something they don't handle. I'm so glad I found these people. Everyone I talked to told me to go to them. Now I am telling you to go to them. These people are the real deal.

Jonathan and his staff were amazing!! I am 68 female was traveling from Florida to return home in…read moreMississippi a lite came on and blinked 3 times and went off. ( Being from out of town you worry someone might try and sell you something you don't need) Nit Jonathon he got under my Truck and ran a scan and determined it wasn't the transmission it had a misfire. He gave me some names but also said it could probably make it home but to get it looked at and repaired. He was concerned I was traveling along but let him know my son was in separate car and planned to follow. All in all outstanding service, professionalism and would totally recommend Advanced Transmission to everyone!! Spanish Fort Al be proud of your local business operators

Hands down the best auto shop I've ever used!! The guys at rouge did an outstanding job rebuilding…read moremy 2017 Silverado transmission in far less time than any other shop. The price was unbeatable for the quality of work I received. The guys at rouge transmission are very knowledgeable , polite and communicate with you every step of the way. I will never use anyone else from here on. I appreciate you all for your outstanding customer service and attention to detail. I wish you all the best!!!

Awesome People! Great Work! Would Recommend Andy to fix anything on my car! Came in to fix a noise…read morecoming from under my hood and he figured it out and got it fixed in just a few hours!

There are still genuinely good people in this world, and Dean is one of them…read more While our family was on vacation in Orange Beach all the way from Texas, we started having trouble with our Suburban. We took it to a nearby shop, and they told us we needed a brand-new transmission--at a cost of nearly $9,000. Our hearts sank. We knew we needed a second opinion, so we asked around, and over and over we heard the same name: Dean. From the moment we met him, we could tell he was different. He didn't rush to diagnose the problem or try to sell us something we didn't need. Instead, he took the time to ride with my husband, listened carefully, and within 10 minutes he had a completely different opinion. He believed it was a simple issue involving a part that would cost around $150--not a transmission. When he finally had the chance to inspect it, he discovered it wasn't even a bad part. It was simply loose. He fixed it... and then refused to charge us a single penny. That moment said everything about the kind of man Dean is. He could have charged us hundreds--or even thousands--and we would have trusted him because we were stranded far from home and desperate to get our family safely back to Texas. Instead, he chose honesty over profit, integrity over opportunity, and kindness over convenience. In a world where it's easy to lose faith in people, Dean reminded us that there are still individuals whose character is worth far more than any repair bill. Dean, thank you for your honesty, your compassion, and for treating our family the way you would your own. We'll never forget your kindness, and we'll never stop recommending you to anyone who needs someone they can truly trust.

Great place to take your vehicle. They did an awesome job on my truck rebuilding transmission. They…read moreeven put new seals on for me and did not charge me extra. They checked out all my sensors on my truck to make sure nothing would tear up the transmission they rebuilt fir me. They had it ready exactly when they told me it would be done. Great customer service and friendly staff. Even parked it in a safe spot where I could pick it up after hours cause I had to work late. I would recommend this shop to anyone and everyone. Thank y'all so much for fixing my truck right and taking the time and explaining everything that you did to fix it. Definitely 5 stars wish I could give 10

Did an oil change, he was fast and very friendly. I would, have and will recommend him to anyone…read moreand everyone I can. Very professional! Thank you so much for working around our schedules and getting the oil done in a timely manner!

I cannot believe how awesome Chase is! He was on time, friendly and explained everything so that I…read morecould understand. His prices are fabulous ! If you need someone to look at your vehicle you must call Chase. If you don't you'll be sorry! I won't take my vehicles to anyone else. Thanks for making my life easier Chase!

Outstanding service. They were recommended to me by Bruce Duhe Tire service. I must complement the…read moregreat folks here at transmission magicians. Very professional, unbelievably clean and well organized workshop. Fast turnaround and very reasonable price. Extremely honest and I would highly recommend them if you have transmission trouble.

Zero stars would be my choice! Price for transmission…read morerepair went up like MAJIC! Then I was told all paint would be stripped off when rebuilding and I even told what color I wanted it...exa same as when it went. The shifter doesn't line up with what's on dash. ( extra to go back and do right too so it's still like that. Within days bottom shift linkage gromit was gone and the top was held together with a carter pin. I even ordered a new linkage bar bc the one that fell out didn't look right.... The bracket where top gromit goes was not there now. So still sitting unable to move . BULLSHIT FOR around 2Grand! And I thought Glen was good people but i voiced my opinion , never ever ever ever even if they were the last transmission place on earth would I recommend ESPECIALLY IF YOUR FEMALE!!!! And they do the cop cars but individually they suck and just about getting the money not standing behind work. AAA gives 3 years and that's where I will be going TO FIX WHAT I PAID these guys to do

I really like the crew at Hub City Tire and Auto. Great group of people. They have showed…read moreprofessionalism every turn. I will definitely recommend them to anyone needing their services. A+++++