I moved from California to Ames and needed a place desperately to change my cars oil. I drive a…read morePrius so I wanted to find a place that was also Prius friendly. I was greeted through the microphone and they recommended some great options for my car. As soon as I stepped out of my car and into their lobby, I was offered coffee and some other beverages. They had a clean and well put together lobby unlike any other place I've been. The service was great! Before they wrapped up, they brought me out to do a quick run through and offer a couple of suggestions before leaving. They kept it real with me and offered services that the car genuinely needed. I never felt pressured. I also love the report they send you with recommended services so you can keep track! The free vacuum is a great perk as well! Challenging when a lot of people are using them but worth it. Sometimes some vacuums didn't really work so you just had to figure out which ones worked fine. Took my car there a few months ago when I moved back to California and they did a great job!

Tuesday 5:30 pm I waited 45 minutes for express oil change this place is way to slow don't waste…read moreyour time coming here would give 0 stars if I could

My plan was to get a quick oil change at the neighboring LOF Express. It's newer. It has received…read morevoter choice awards from the Ames Daily Tribune and the Iowa State Daily. But the line! It was long and my time was short. Jiffy Lube it was. I had a good experience at Jiffy Lube. No line whatsoever. The entrance was a little confusing, with an emphasis on where to go for a car wash. Just drive up to the service bay. There was also a little confusion over whether they had 0W-20 oil. They did. I also understand that selling tire rotations and the like is part of the Jiffy Lube business strategy, but I greatly appreciated that they quickly stopped when I expressed no interest. I asked if there was a coupon I should know about. They indicated they didn't think so. A bit misleading. Thanks Yelper Dustin A. for posting a link to the Ames Jiffy Lube site ($7.25 off). I almost didn't have time to find the coupon. Service was so fast! I also received a voucher for a free car wash at check out. Not bad. I can't speak to whether LOF Express is a better option. It's certainly newer, more popular and different. But when the lines there are long, Jiffy Lube remains a serviceable alternative.

Went in for a quick oil change on our truck. Reasonable pricing, but we noticed some leaking when…read morewe got home. The owner drove to our house to make sure everything was ok and cleaned up the drips on our driveway. Thanks guys!

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

Thanks to Bill Robb at Midas. We are from way out of state visiting and our rental car had a tire…read morethat kept losing air. After examining it and finding a screw lodged in the tire they took it out and patched it. The service was impeccable! Thank you, Bob & Candy King from Nantucket, Ma

Billy Robb was very helpful and helped me diagnose the issues my car had. I got a good value for a…read morethree year alignment. He is honest about what is wrong and options.

These guys were so helpful! They helped replace the nuts and bolts in my tires in a pinch. They…read morewere helpful and very kind in the process. Would highly recommend their service!

From the owner: Fast oil changes with no appointment necessary.read more

Quick service! Got my selected tires in and on my vehicle in less than a week. Actual installation…read morewas done before I finished grocery shopping

Crabby. Unprofessional people there. 3 people at desk were extremely rude. One of them literally…read moreacted like a baby. Strangest experience I have had at Walmart Automotive.

The staff here was friendly, but I was a little frustrated that I paid for a full four-wheel…read morealignment even though they told me AFTER the service that they could only do the front two wheels (on account of it being a Honda Odyssey).

I late one afternoon and they got me in first thing the next morning. Although they don't open…read moreuntil 7:30, the guy at the front desk told me I could come at 7 and drop my car off so I could make it to work on time. They diagnosed that my tire pressure sensor wasn't actually broken and just needed to be recalibrated. They filled my tires, recalibrated the sensors, and added extra sealing and didn't charge me anything! I appreciated their honesty and responsiveness.

My first Yelp review! I'm new to the area, and so had not developed any kind of loyalty or…read morerelationship with an auto repair shop. Ron's fit me in the fastest, and I'm glad I chose them. When I arrived, one of the employees was engaged in conversation with a couple...to me, a green flag that they value their client base and people return. I will be as well. I was sent a report on my car's condition, with incontrovertible proof of my transmission fluid needing replacement. That wasn't what I had come in for, but they quickly earned my confidence. Even more quickly, my car was returned to me- new coolant reservoir and new transmission fluid. In the mean time, they had kept excellent communication. I am now loyal to 'my' auto shop.

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Professionalism, Punctuality, Quality, Value…read more Everyone needs a mechanic who they can trust. A vehicle that stops working correctly at the wrong time is something I never want, particularly when we're taxiing the little ones around. I trust Larry.

I'll be honest. I may be the outlier here, but... I don't…read morelike taking my car to an auto shop. Like any terrible relationship, I have the feeling that if I bring up one, small, issue they will utilize that to open a can of worms and take all my money and then I'll leave. ...Wow. That analogy works really well but hits a little hard. ANYWAY. Eastman's has restored my faith in a healthy relationship. Car-wise. I'm working on the other stuff. I have been to this shop a few times because its location is near my work, but I will continue going there because of their honesty, dedication to service, and customer satisfaction. Every time I have been here they have always been AMAZING at being forthright. In one instance, their technicians looked over my vehicle and Larry (the owner) told me that...although they could do the work, to scout around. It may be more cost effective to go to a shop that specializes in what I had going on. (AMAZING. A place that's honest and will take a customer's well-being over a credit card swipe). Another example is when I went there in the morning and asked if they could look at my battery. I could pick up my car later in the d... NOPE. Larry walked out with me. Looked it over. Grabbed a wrench. And fixed my issue within 5 minutes! When I asked the charge he, clearly joking, said, "I dunno...five bucks...?" (I did give him that $5). When my battery acted up again though, he was still there. He ran tests on it. We couldn't find the problem, and he apologize (which - I think it was a fluke...I haven't had an issue since) but he did recharge it for me. He also didn't actively seek to find other areas of improvement. He said there were more tests he could do but said, those take more time and are more expensive. We should see if this was just a one-off (it was) before going through all of that. His shop has probably saved me 100's of dollars. Honesty. Honesty is huge when building a rapport with customers and retention. Of course, quality technicians and work is required and Eastman's has that as well. I don't know much about cars so I can't really speak on technique. I just know this: When I need something fixed.. They fix it. It doesn't mess up again. (or) Eastman's will give me honest answers, recommend other avenues to resolve a problem (and) Charge fairly or just ask for $5.00.

People of Ames+, rest assured that you have a reliable garage in this place. I have had such…read moreirritating experiences with garages over time. Almost makes me wonder how these people stay so organized, even when they clearly face challenges like being understaffed (which they are rarely, and yet still manage to deliver service at the same pace). I've never asked them to do anything more than an oil change or something very minor like that, but I'm confident that if I asked for more (and wish me luck in not needing it soon!) they'd be able to do it with the same efficiency of anything else. I especially appreciate the way they are able to stay timely with appointments. So many garages don't offer anything like that and seem incapable of even conceptualizing how to do it. Not these guys.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.