I love this dentist office. Every employee that I have encountered here is personable and makes the experience enjoyable. I don't dread going to the dentist anymore. I think it's really cool that they have headphones for you to use when they are drilling in to your teeth, because who really wants to listen to that... The wait time here is never long. Even if Dr. Friedrich isn't in the room with you one of the hygienists usually is. All of the dental hygienists are friendly and easy to talk to. It's not awkward like most Dr. visits. The receptionist is exceptionally nice and helpful. She goes out of her way to make the process of scheduling an appointment and payment as easy as possible. So many times, Doctor offices will tell you to call your insurance if something doesn't pull up instead of offering to help you with it, but not here. I love how many reminders they send you for your appointment! I never forget about appointments I have scheduled here! I have only had great experiences here! You are never scolded for the condition of your teeth, even if not well flossed... Dr. Friedrich is thorough, patient and always helpful. He explains things to you and doesn't pressure you like some dentist offices. He does explain the pros and cons of dental work you may need done to help make your decision an educated one. Overall, an incredible dentist and office staff! I highly recommend them! read more