I have been going to Dr. Allen my whole life, since I was old enough to have teeth it seems like…read more I've always enjoyed going there. The dental hygienists and front desk staff are friendly, gentle, and kind. Dr. Allen is very personable and helps you understand what is going on in your mouth. The new building is really gorgeous. I was lucky enough to go there once after they redid it a few years back. It's very homey feeling. I really miss being a patient there, but I've since moved out of state and cannot drive to Kzoo just for a dentist appointment! I like that they still have the 'no cavity club' - of course these days all the pictures are digital and on the website - when I was a kid they took a polaroid of us and pinned it up in the waiting room. :) If you're lucky enough to go to Dr. Allen, I envy you!

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

I love my hygienist! I recommend if needing a caring person! I have gone for years & never an…read moreissue. I look forward to seeing her

What a fantastic dental office. The staff is way above average, and I like that they understand…read moretechnology. Thanks for letting me STOP the text reminders!

Rude, VERY RUDE. 1st call "may I ask who I'm speaking with?". Receptionist is defensive. 1st…read moreclue... bad, slow service. Says "don't take insurance" uhhh, yes they do. Wife pays bill. Response "they 'should' reimburse you". I call back (hsb) give my dental insurance details. Again "well (maybe?) they (delta insurance) should reimburse you". I'm swamped with work while calling. I call back later, they say a "word salad" Response if my son's future appointment will be covered. "UH, yes, ah we take insurance, uh, they should reimburse" etc. So I ask what will be the bill. They can give exact amount of what you are billed but, BUT EXPLAIN "you should get reimbursed from insurance company "delta". If you continue to question... you get the same information repeated, OVER AND OVER!!! Then you will be called "rude" because you want to know what's covered, what you have to pay. They don't care. They get sarcastic, condescending, stuff like "you want to speak to Michelle?" "You want me to call delta insurance?" of which they do neither. Then "we won't see you, blah, blah blah. They laugh at you and do NOTHING of what's been asked. Nor do they check with "delta" nor get anyone else to help. They enjoy useless word salad responses that don't help and endless "you're rude!" When they don't help. My suggestion? DON'T GO THERE!!! Save yourself useless FRUSTRATION! If you go there... merely ask "what's this going to cost?". They assume you PAY ALL UP FRONT and "insurance should reimburse". Tell them "YOU WAIT FOR REIMBURSEMENT!". or just go elsewhere for better service.

My family has been seeing this practice for 14 years. Well, most of my family. Not me, because I…read morehave a disability and they have barriers. I've asked, I've educated, I've begged for them to go fragrance free so I can access the building. We love Cindy. Keith has always been fair. But their use of fragranced products in the office is a barrier to my disability. I've been talking to them about this for several years, with no changes. Recently, I tried yet again to ask what we need to do to get me access to their services in the setting of my disability. I spoke to Sandy at the front desk who lied to me about their office being fragrance free and HUNG UP ON ME. I'm actively in need of dental care, and I'm trying to have a conversation that will enable me to have access to dental care, and Sandy simply couldn't be bothered with me and hung up. Apparently my disability is an inconvenience for Sandy. If you don't have a disability, they are a five-star practice. If you have a disability and need to ask for accommodation, they are a ZERO.

My family has been going to Dr. Konvalinka for almost 20 years. They have done everything from…read moreregular cleanings and check-ups to dental repairs. They are very accommodating when you need something done quickly. It's about as pain free and low stress as possible regardless of the procedure being done. The equipment and facilities are top notch. The staff is awesome, especially my favorite hygienist, Cindy! Never an issue with anything. Awesome with my kids throughout their childhood. You can't go wrong by picking Dr. Konvalinka.

I would highly recommend Neal Family Dentistry to anyone looking for a new dentist. Dr. Neal is…read morethorough in his work, and explains the procedure he is doing on you. He answers any questions you may have with confidence. All of his staff is friendly, and sensitive to your needs. They make you feel comfortable. Many nice updates have been made to the office since Dr. Neal bought the practice. Glad to have them in my corner.

No sooner had we blinked our eyes and Dr. Ribitch joined his wife in Grand Rapids, selling the…read morepractice he had earlier bought from Dr. Foster to a new dentist, Dr. Neal. I seem very attached to the building because I decided to stay as a patient. And I guess I've been lucky or fortunate, because I find Dr. Neal to be an absolutely perfect dentist. He appears to have modernized the practice by the use of electronic record keeping and introducing new technology to aid in dental care (e.g., a panoramic dental X-ray machine). During the COVID crisis, the practice took the typical precautions I saw other practices and hospitals took. I would recommend this practice if you are searching for a new dentist.

They are very kind here and honestly made me fear the dentist a lot less! Didn't wait long at all…read moreand felt very comfortable :)

I was a patient with the former dentist who retired. I continued with the practice expecting at…read moreleast a decent level of service. But I have been repeatedly disappointed. Issue #1: They do not return phone calls in a prompt manner. (Their office is closed on Fridays. But I called them on Friday, Oct. 17th after 4pm to ask for a callback on Monday to schedule an appointment for a dental issue. I expected that they would call me back some time on Monday when they reopened. But they did not. So, I called on Monday, Oct. 20th at 4:50pm and left another message, reminding them that I had called on Friday about a dental issue and that they still had not called me back. They did not call me back until Tuesday, Oct. 21st at 8:03am.) Issue #2: The dentist is not readily available (As a new practice at that location, they had rotating dentists seeing the patients. They explained to me that they were in the process of hiring a new dentist, which is why there would be different dentists present. Mind you, I do not have many dental issues, so I only visit the dental office once every 6 months. But I still was able to notice the rotation of faces. The last time I was there, last summer, the dentist was not even present. The dental hygenist told me that she would have the dentist call me about a potential cavity that was spotted on the x-ray. I never received a phone call.) Issue #3: They do not prioritize patient issues. (When the receptionist finally called me back on Tuesday, Oct. 21st, I described the tooth sensitivity that I was feeling. She told me that the soonest she could schedule me was for the following Monday morning, Oct. 27th at 8am. Although I wanted something sooner, especially considering that I had to call them twice to get a simple callback, I accepted the Monday appointment.) Issue #4: They do not respect the patient's time. (As a professional in my own field, I rarely take time off. When I do, I have to make special arrangements. Making those arrangements takes a lot of time on my part. I spent a good portion of my time on Sunday, Oct. 26th, to prepare for my absence on Monday, Oct. 27th. After dropping off my child to school on Monday, I was en route to the dental office for my much-awaited appointment at 8am. The office receptionist called me at 7:35am to tell me that the dentist was not in town and that my appointment would have to be rescheduled.) Summary: Life happens. Nothing is perfect. Everyone makes errors. But when the errors repeatedly occur, you have to step back, evaluate the situation, and take action. I find it curious that they couldn't find an appointment for the week of Oct. 20th when I initially called. But, when they canceled last-minute, they had an available appointment only 2 days later on Wednesday, Oct. 29th. It is even more peculiar that the dentist did not communicate his delayed travel sooner so that his patients could be informed earlier. Yes, the weekend is your own personal time. But, if you know that your personal time is potentially going to affect your professional time, then you have an obligation to inform those who will be affected. It is a common courtesy and a professional duty. The dental office is conveniently close to my house. Not to mention, I have been at that practice since I was in elementary school. I am now in my mid-40s. However, the ownership has changed and I am no longer receiving the stellar dental care that I once did. Although there are some nice staff members, the overall service is disappointing and lackluster. Feel free to try their services, if you'd like. But keep my story in mind because you may also find yourself in the same boat. By the way, as a result of my experiences at Kzoo Family Dental, I have decided to remove my two daughters and me from that practice and join another.

I was looking for a new dentist, since I was new to the area. It is a bit scary, since I am not…read morefond of drills and needles let alone in my mouth. I found them to be kind and very focused on helping me understand where my dental health was and how to improve it. The office is pretty up to date too, texting for appointment reminders.

I have been going to Ken Beadling Dentistry almost my whole life when I have been in Kalamazoo…read more Warm inviting office. Carmel, the hgienst we see is so great. She is wonderful and patient with my young boys as well.

Had an emergency need for a root canal. Barb at Great Lakes Endodontics is a wealth of information…read more Her level of experience in this business is amazing. She was super professional and great communicating everything from getting the referral from our family dentist to scheduling the appointment and covering the bases on cost. We don't have dental insurance and planned to pay out of pocket. It's been so long since anyone in our family has needed a root canal that we feared being retired without insurance would hinder scheduling. Within a week the appointment was scheduled and finally through the entire procedure. Dr. Yeung and his staff are amazing. He even sang praises of our family dentist. Thank you Great Lakes Endodontics!

I recently had a root canal therapy with Dr.Yeuing, and could not be more pleased. the staff is…read morevery welcoming and professional. Dr. Yeung took his time evaluating and explaining everything to me. the procedure was nearly painless, Dr Yeung precision and gentle approach made it all totally stressless. I highly recommend Dr Yeung to anyone in need of endodontis work.