Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

Zero stars is all this business is worth in my opinion.. Correction on the review I left about they…read moreused $500 of my ins. No, they used all my ins. for the entire year, plus $500, For doing nothing but cleaning and x-rays. & Consultation. For work they never did cuz I was told to go somewhere they take my ins. After they used it all.(thank you God) & Yes 5 years later, I'm still stunned by my experience here. However the blessing is. I love my new dentist & for less money then they quoted me, for doing work that wasn't necessary, I love my smile and my new dentist. I was able to get some cosmetic work done , for less than I was quoted here for work that apparently didn't need to be done. Thank you for sending me off to find a good dentist! I'm gonna give them 1 star for that reason.

Crazy how many 5 s reviews there is for this place, BUT it's 100% earned. Been to many denti in my…read more57 years. Trust me this one is solid. I don't like that they charge more for cleaning services than Delta Dental allows but all else. Is top notch. I've been to other Portage dentist that not only try and talk you into unnecessary treatments to pad their income and Doc Kip and all the staff have a positive, welcoming, and listening level of engagement. In Portage I dealt with arrogant self important Dentist that thought all others were beneath him and not entitled to ask questions. Kip invites the conversation and you will also learn a little about his family too. Highly recommend.

After moving from the Seattle area to Battle Creek five years ago, I switched dentist so I could go…read moreto Dr. Etheridge's practice. It was the best decision my family made. Dr. Etheridge is the most skillful and caring dentist I have ever met. If there is one thing I am petrified of, it's dentists! But...he made me feel safe and did his utmost to perform the necessary dental work pain free. His staff are absolutely wonderful. I had an emergency and they worked me into his extremely busy schedule and never made me feel as if I were a problem. So yes, I highly recommend Dr. Etheridge and his great staff.

I went to the Lawrence location my appointment went very well. Thank you for your services! The…read morestaff is amazing!

I left the U.S. Army awearing up and down that for as long as I lived - I would never gʻo to a…read morepublic dentist EVER again! And I had to go their when COVID was a big thing. WHAT A GREAT group of peopĺe at S.W. MICHIGAN Dental Clinic. They show care and conceen for all their patients, run a tight ship and its human and humanè and Dr Chipman and the other Providers let you know what needs to be ðone. I recommend them without reseevation. The only thing that they need is a couple of more Docs!

The hygienists, front desk staff and Dr. McDougal are wonderful. The quality of care is excellent…read morehere and she takes her time to explain. My son's pediatric practitioner was not worried about the size of my sons tonsils and Dr. McDougal shared with me the issues he was having was more than likely due to his tonsils. We got his tonsils out and he is thriving! Thank you!

This is my regular dentist. As you all know I don't give out 5 stars very often, but this dentist…read moreoffice definitely deserves it!! They give you a warm neck pillow for while you are getting your teeth cleaned! They are even doing a promotion right now that if they like their Facebook they will give you a free fluoride treatment!! The dental hygienists are very friendly and kind! They will work with you to do what is best for you and at an affordable cost! They talk to you but don't ask you a ton of questions while they have tools in your month. The dentists are nice and quick! Don't prolong your visit by making your wait. They are kind and give you a lot of positive feedback instead of critiquing you. There is a tv and radio for you to pay attention to if you want. And every room feels pretty secluded, so you don't need feel as vulnerable as at other dentist offices I have been to. The real selling point to me was the warm neck pillow! I just can't praise them enough for this ingenious idea!! I will definitely continue to come to this dentist office as long as I live in the Kalamazoo area!!

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

Drake Dental policies are set only with the owner's best financial profit in mind but not the…read morepatient's rights and/or real needs. The only contact with questions about services or trying to negotiate imposed unnecessary services is exclusively through the staff taking phone calls and, repeating, like a broken record, that these are the policies of Dr. Khaghany and nothing will change. In short, her way or the highway. On May 27th, during my regular cleaning services, a small cavity was found by the hygienist and later confirmed after a full mouth X-ray evaluation. Before the X-ray, I was assured that the procedure was necessary and fully covered by my dental insurance. I asked about that not once by twice to make sure my understanding was correct. A surprise came when I was presented with a bill and additional payments. It turned out that four different X-ray pictures were taken but only two were fully covered. A greater surprise came when I wanted to scheduled an appointment to get a needed filing for the tooth with cavity. I was informed that I must take a panoramic X-ray, required every 3 years (?) and pay for that in full before I could get any new service, including the now very much needed filling. There was no way to negotiate to get the filling now and, possibly, the panoramic X-ray before my new October scheduled cleaning. I was denided that which I find very unethical, unprofessional and very wrong. I have to quickly find a new dentist to get very much needed filling now when my cavity keeps deteriorating.

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

I love my hygienist! I recommend if needing a caring person! I have gone for years & never an…read moreissue. I look forward to seeing her