Had an emergency need for a root canal. Barb at Great Lakes Endodontics is a wealth of information…read more Her level of experience in this business is amazing. She was super professional and great communicating everything from getting the referral from our family dentist to scheduling the appointment and covering the bases on cost. We don't have dental insurance and planned to pay out of pocket. It's been so long since anyone in our family has needed a root canal that we feared being retired without insurance would hinder scheduling. Within a week the appointment was scheduled and finally through the entire procedure. Dr. Yeung and his staff are amazing. He even sang praises of our family dentist. Thank you Great Lakes Endodontics!

I recently had a root canal therapy with Dr.Yeuing, and could not be more pleased. the staff is…read morevery welcoming and professional. Dr. Yeung took his time evaluating and explaining everything to me. the procedure was nearly painless, Dr Yeung precision and gentle approach made it all totally stressless. I highly recommend Dr Yeung to anyone in need of endodontis work.

Avoid this clinic - painful, unprofessional, and misleading…read more Dr. Kevin Shugger insisted on retreating my 10+ year-old root canal despite my request for extraction. He charged $1,600 to insurance and took $300 from me, only to reopen and refill the same root, not perform a full retreatment. The pain after numbing was unbearable, and the office lied multiple times about their hours and failed to send a promised antibiotic prescription--putting my health and my patients at risk. Staff were disrespectful and unprofessional. The assistant addressed me in a degrading way and tossed my appointment card. When I finally went to a dental emergency clinic, they extracted the tooth properly for an additional $950. This clinic cares more about billing insurance than patient well-being. Poor care, lies, and dismissiveness made this the worst dental experience of my life. I'm filing formal complaints and urge others to avoid this place.

All about the money. Was unable to complete the root canal. Instructed me to come back a week later…read morewhile I was still in pain. Paid my 500 told me that was my portion paid in full. Came back would not complete canal . Three months later sends me a bill for additional 107. Can't believe I overpaid for service I didn't get. Stay away

I didn't know quite what to expect, but this office far exceeded any expectations I could have set…read more From the warm décor, and pleasant staff to the bed bath and beyond soap in the bathroom I felt that every detail was exacting. When the environment is well done, and the attention to detail is clear, my fears were gone. I knew that this was a place where people knew what they were doing. The soft music, the headsets that were programmed to my own liking, the smiling and soft spoken knowledgeable staff put me at ease and kept me at ease. I was numbed quite well (I didn't feel a thing) and was treated like first class! The Assistant Jo and Dr. Thomas were amazing and addressed any concerns that I may have quickly and expertly. Again I highly recommend this office for any endodontic needs!

I had an excellent experience. THE STAFF WAS SO FRIENDLY AND HELPFUL. They let me know step by step…read morethe procedure i was recieving and made it painless. I appreciate being informecd before having a proceedure done, i definately recomened them. THank you Brenda and Dr. McLaughlin.

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

I love my hygienist! I recommend if needing a caring person! I have gone for years & never an…read moreissue. I look forward to seeing her

Ok so I have been coming to this dentist for years and love it. They are clean, courteous, always…read moreup on the latest technology. However I always come on Thursday. Today I had to make a special stop on Monday for a make up appointment. On Mon, We'd, and Friday you can have the most incredible snuggly pug named Clark sit on your lap during your appointment and offer comfort. In fact I don't even need them to be a dentist anymore. If I could sit in the chair, listen to an playlist, sucking gas and petting this puppers it might be as close to heaven as you can find in this bleak and fading world. This dentist is a freaking revolutionary. The game is changed.

As always, received great service and care. Had a procedure scheduled the day after my first…read morescheduled appointment. They were able to merge the two appointments into a one-time visit. Since it's 70 degrees and sunny (in late February!) was able to spend more time outdoors in the sun. A big deal since it's supposed to snow tomorrow!!

I've been to a lot of dentists. I have a lot of teeth, ya know. Many dentists are decent enough at…read moretheir job. Some are pretty bad and give the others a bad name. The dentists and honestly everyone else who works here is courteous, professional, and excellent at communication every step of the way. I had two procedures done here, and let me tell you, it was a pleasure. Dental work is typically merely tolerable, but I felt comfortable and relaxed the whole time thanks to the skilled work and personable touch of everyone on staff here. If you're looking for a dentist, I wouldn't hesitate to recommend Drake Dental as the place to go. Get your appointment today!

Great experience overall and would recommend this place to friends and family! I have been for the…read morepast 2 years and the experience the team has is like none other. The hygienists are amazing and the doctors are extremely knowledgeable about everything in the field.

I had a dental emergency after a fall. Chilling two of my teeth. I am autistic and was very scared…read moreof going to the dentist. His staff was excellent, super sweet and kind and very gentle. And the Dentist was wonderful and really seemed to enjoy his job. He was whistling cheerfully as he worked and got my teeth looking better than before. With minimal to no discomfort during my numbing shots and treatments. I highly recommend them they seriously changed my feelings on going to the dentist. So grateful for their help. Hayden was my dental hygentist and he was attentive and careful during my healing process from my fall. He was wonderful!​​

I have never had a bad experience with a dentist until Dr brayton. I chipped a tooth and he…read moresuggested a crown. I trusted in his expertise and let him do the crown. The tooth then got infected. I went into the office,on a Thursday, he looked at it for 30 seconds said "I'm not even gonna touch that, you need to see an endodontist." Gave me antibiotics. The lady at the front desk signed the prescription. And she mentioned to the hygienist that my insurance "wrote off" the cost of my crown. Yet I had already paid $800 for it. The endodontist he recommended, Dr shugars has terrible reviews so I was too scared to go there. I called every endodontist I could find trying to get in as soon as possible. With no luck until the following week . I called Dr brayton back Monday morning telling them the antibiotics weren't helping and asking for them to send my referral to a few more offices hoping get in asap. They didn't call me back for 3 days. I found an endodontist an hour away that got me in on Thursday and told me the tooth was already dead and that I had bone loss. The endodontist was amazing but he did say I could lose this tooth now sooner than I'd like. It also cost me another $1,200 for the root canal.I cannot believe that I almost lost this tooth due to how bad the infection was. Dr brayton and his front desk lady Michelle did not care whatsoever. She was always rude on the phone as well. I will never go back there again. I'm out $2,000, and almost lost the tooth. Save your self the trouble and go somewhere else