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    Marissa's Critter Care

    5.0 (1 review)

    Services - Marissa's Critter Care

    Dog walking

    Pet sitting

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    12 years ago

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    Playtime Pet Resort - The pet kitchen at Downingtown includes labeled cabinets, stainless steel appliances, and fun dog-themed wall art...

    Playtime Pet Resort

    (2 reviews)

    Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

    I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.

    Sleepy Paws Pet Care - For Your Pets, There's No Place Like Home!

    Sleepy Paws Pet Care

    (2 reviews)

    Lousy experience with these folks overall. They came over for a meet-and-greet, and were very…read moreawkward around my cat. I got the impression they're not into pets, how odd! Anyway, I needed their services, so we proceeded. They were scheduled to come over every other day for a six day period to feed, water, and scoop litter. I'm not sure if they were here on the last day, but they sure as hell didn't scoop the litter. It was extremely full when we returned the next day. But the big blooper was that I gave them a set of keys. They were to put them in a location where I keep another set outside. They weren't there. I told them they forgot to return them. They told me I never gave them to them. I insisted that I did, and they said they would check and get back to me. They didn't call back, so I called again. Again they said they didn't have them, never did. I reminded him of every detail of the scenario when I gave them the keys, and the guy said he would check with the other partner and get back to me. Haven't heard from them since. So they don't seem to take pets seriously, nor the property of others. No courtesy at all. Extremely annoying, I'll never use them again, and would advise anyone else the same.

    I used Sleepy Paws for 4 days and was extremely disappointed. On first visit they seemed a bit…read moreunprofessional and barely interacted with my dog which I found a bit odd but I decided to use them anyway. While I was away I got a call from the sitter, he had left my home and told me my dog DID NOT use the bathroom and barked at him and he felt "intimidated." His business is working with dogs and I found it odd he would feel this way about my dog, who is a giant baby. He basically, I guess you could say, complained about my dog at every visit...she wouldn't come inside, was scared of them, etc. When I returned home my dog's water bowl was FILTHY, I mean just disgusting. It clearly had not been changed AT ALL. I asked them to water 5 container pots on my deck (which their website says they do) my plants were dying when I got home and 3 plants died over the next few days. They clearly had not been watered at all. I had to call numerous times before they returned my keys 4 days later. Would not recommend or use them again.

    The Mutley Cru - Cora the Pitty

    The Mutley Cru

    (2 reviews)

    I had the pleasure of working with The Muttley Cru, a dog training facility owned and operated by…read morethe incredibly talented Michele Weatherly. From the moment I walked through their doors, it was evident that this business is more than just a training center--it's a haven for dogs and their owners. Our journey began with our rescue dog, Cora, who came to us with a heartbreaking history. Before her training at The Muttley Cru, Cora had endured a challenging life. At just a year and a half old, Cora had been returned 2 times to the SPCA in less than a year, leaving her timid, anxious, and unsure of her surroundings. She had trouble trusting people, other dogs, and became food aggressive and dog reactive. This caused her to react to the other dogs in the house and ended up hurting one of our older dogs that required emergency care. These issues along with her not understanding basic commands made everyday interactions difficult. Many things went through my mind about what I should do. I knew she was smart and had potential, but I didn't know where to start. That's where Michele and her amazing team came in. From the very first session, Michele took the time to understand Cora's background and worked patiently to build her confidence. Michele is not only about teaching the dogs but also teaching the owners. She used multiple techniques, reward systems, and correction techniques to train Cora while also ensuring that Cora felt safe and supported throughout the process and us as the owners knew what was expected. It wasn't just about obedience; it was about helping Cora rediscover her joy and trust in people and dogs. Over the course of her training, Cora completed four levels of training with The Muttley Cru. Each level was a stepping stone in her journey, culminating in her earning the AKC Canine Good Citizen certification--a testament to her incredible progress. This certification wouldn't have been possible without the skillful guidance and unwavering encouragement of Michele and her team. Today, Cora is a completely transformed dog. She's not only well-behaved but also able to interact with the other dogs in our household in a safe and comfortable way. Watching her confidently play and socialize has been nothing short of heartwarming. I also want to give a big shout-out to the entire staff at The Muttley Cru. Every single team member was compassionate, professional, and dedicated to Cora's success. Their collaborative effort created a supportive environment that felt more like a family than a training facility. If you're looking for a dog trainer who combines professionalism, compassion, and a true passion for animals, I can't recommend The Muttley Cru enough. Thank you, Michele, and the entire team for giving Cora the second chance she deserved and for making such a positive impact on both of our lives!

    thanks to the muttley cru and Michele I'm able to enjoy goi no out with my dog and have fun…read moretraining him!

    Psypup - Size doesn't matter - at least for us

    Psypup

    (9 reviews)

    I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

    Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

    FuzzyButtzRUs

    FuzzyButtzRUs

    (6 reviews)

    Robin has been walking my dogs for several years. She absolutely loves animals, and treats my dogs…read moreas if they are her own. When I had to euthanize one of my dogs in March of this year, Robin cried when she heard the sad news. On one occasion, my smoke alarms were going off for no apparent reason. She went beyond the call of duty to assist with dealing with the problem while I was out of town. Robin is extremely reliable and trustworthy. I was lucky to find her. My dogs were lucky too.

    DO NOT USE THIS SERVICE!!! My dog was starved from Friday night until we returned Sunday night…read more We used her services twice before and fully completed the information sheet when she came out to meet our dog prior to the first visit. I also leave instructions with mobile numbers on the countertop. I booked her services last weekend overnight and all this weekend. We returned and all of the dog food and meds were still in the frig. When I called her, she said I was supposed to call her back to confirm this weekend. And she called my HOUSE PHONE and left a message Friday. WHAT?! How on earth can you run a business with animals so carelessly?! Not only did she not document this weekend in her 'calendar', she didn't think to call at least the day before AND / OR call my cell?! Inexcusable. We have only ever used pet sitters, and I have NEVER had anyone this unprofessional. Of course, it was her birthday weekend. Maybe she couldn't be bothered.

    Marissa's Critter Care - dogwalkers - Updated May 2026

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